Project Manager Resume
4.00/5 (Submit Your Rating)
Houston, TX
SUMMARY:
- A poised and proven leader with the ability to analyze complex situations and develop creative solutions in demanding environments.
- Recognized for superior performance during a 31 - year airline/aviation career.
- Extensive experience in project management, scrum master, business analysis,, and sales with proven success delivering multi-million dollar programs and projects.
- A cross-functional project professional, respected by senior management, colleagues and business partners.
- Results-driven, versatile scrum master/project-management professional with scrum and proven track record in increasing productivity, quality, and customer satisfaction.
- Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through execution/completion under the pressure of fast-paced, time-sensitive environments.
- Exceptional interpersonal communicator who effectively interacts with clients and all levels of management.
- Decisive, energetic, focused team leader/player who leads high-performing teams through complete implementation process.
AREAS OF EXPERTISE:
- Project methodologies:
- Agile
- Scrum
- Kanban
- SDLC - System Development Life Cycle
- Waterfall
- Project Processes:
- Initiation
- Planning and Scheduling
- Execution
- Control
- Closing
- Tracking and Reporting
- Communications
- Business assessment
- Analysis of business problems/needs
- Scope/requirements definition/user stories
- Client/Customer service and support
- Product Backlog
- Release Management
- Testing
- Quality Assurance
- Implementation
- Full development lifecycle
- SDLC - System Development Life Cycle
- Technologies
- Microsoft Office
- Project
- Excel
- Word
- Access
- JIRA
- TFS - Team Foundation Server
- ALM - Application Life Management
- SharePoint
PROFESSIONAL EXPERIENCE:
Confidential, Houston, TX
Project Manager
Responsibilities:
- Executed global enterprise-wide project for Confidential ’s $3M investment in security fraud.
- Prevented theft of miles from business and leisure customers’ accounts by identifying system flaws, which allowed entry by internet hackers.
- Originated and directed a global cross-functional team of analysts and project managers.
- Enabled deployment of 56 projects to support the business needs of online and mobile applications.
- Forecasted and managed multiple global projects up to $5M to ensure completion within allotted budget.
Manager
Confidential
Responsibilities:
- Oversaw the planning, design, testing and execution of all operations and development of industry leading sales applications.
- Transformed sales manager’s process efficiency, increasing annual sales by $650M.
- Designed and facilitated classes for 450 sales managers.
- Streamlined work administrative activities of sales managers increasing productivity.
Project Manager
Confidential
Responsibilities:
- Implemented an online tool allowing real time view of contracts and reports for travel agents.
- Spearheaded improvements in tracking of tools for sales managers driving utilization quality and quantity control.
- Identified a gap in waiver code assignments and eliminated duplicate entries and double processing.
- Led the implementation, development and negotiation of a new contract for a ticket-printing vendor resulting in an annual savings of $1M.
- Worked with outside vendor on implementation of audit system eliminating manual processing and increasing annual revenues of $25M.