Summary

A personable, hard working, and confident individual, who is looking for an opportunity to take the next step in my career with an organization where I can effectively utilize my expertise as well as create the bridge in linking source data to management for making informed and strategic business decisions.

• Serve as subject matter expert for the strategic planning and proactively drive the execution of Performance Metrics, Business Intelligence Reporting, and Workflow initiatives by leveraging technology and collaborating with resources from various functional areas of the agency
• Defined Verizon PPPM (Project, Program and Portfolio Management) corporate metrics and KPIs across the corporation to measure PPPM performance
• Project Lead on OBIEE (Oracle BI) Dashboard creation and implementation
• Lead role in the development of new Division metrics/KPIs and management reports after Retired & Annuity Pay’s insourcing and transition from Lockheed Martin to Department of Defense Finance and Accounting Service (DFAS)

Professional Experience

Confidential,NJ
Senior Consultant – Project/Program Management Jun 2012 – Current

• Designed data collection methodology and performed data gathering and analysis for the EPMO’s PPPM enterprise-wide assessment to determine current health/performance and the maturity level for processes, tools and skill sets
• Defined PPPM corporate metrics and KPIs across the corporation to measure Project, Program and Portfolio performance and the effectiveness and efficiency of our processes
• Developed strategy and approach for integrating project management with VLSS (Verizon Lean Six Sigma) Black Belt projects
• Developed VLSS training presentation materials for OEPT (Operational Excellence and Process Transformation) Governance and Program Management
• Consulted, trained, coached, and supported the OEPT Process Governance and Program Management team on VLSS processes and tools
• Completed VLSS Black Belt training and passed certification test

Confidential,Cleveland, OH
Financial Management AnalystGS-12 Feb 2010 – Jun 2012

• Project manage OBIEE (Oracle BI) Dashboard creation and implementation, which includes collaboration with resources from various functional areas of the agency
• Lead the design and development of reporting and workflow tools, including use of Oracle Datawarehouse and Business Intelligence software
• Manage Metrics and Reporting department within DFAS Retired & Annuity Pay
• Provide updates and recommendations to the Director and other senior DFAS leadership as required on Performance Metrics to make informed management decisions designed to achieve strategic objectives and improve Program and cost effectiveness and efficiency
• Lead role in the development of new metrics/KPIs to include development of production performance standards, reporting of performance to standard, and coordination of overall metrics activities
• Designed, developed, implemented and standardized both internal and external reporting processes, which include data modeling, data collection, reporting procedures and distribution
• Integrate data from diverse sources to produce reports and disseminate pertinent information in a variety of formats, including Excel spreadsheets, charts, PowerPoint, for Program Metrics and Dashboards
• Serve as a liaison between Systems Department, Operations, and Management
• Consult with and provide technical and administrative advice, information, and assistance to the managers and other senior DFAS leadership
• Analyze, review and determine root cause where or when performance does not meet or exceed performance requirements and/or expectations

Confidential,Cleveland, OH
Project Administrator Dec 2008 – Feb 2010

• Increased Retired & Annuity Pay operations efficiency, productivity, and quality by identifying ways to improve case inventory management and production tracking
• Identified and tracked Metrics and Key Performance Indicators (KPIs)
• Researched, analyzed, and evaluated Retired & Annuity Pay program information on a quantitative and qualitative basis to assess the efficiency and effectiveness of program operations in meeting established goals and objectives
• Extensive use of MS Excel for managing and tracking production, including Excel template creation, maintenance, and troubleshooting
• Developed, maintained, and communicated reports to Retired & Annuity Pay and DFAS management

Confidential,Cleveland, OH
Corporate Auditor Apr 2007 – Aug 2008

• Conducted audits and compliance reviews of all divisions against company policies
• Assisted in planning, coordination, and determination of audit objectives and scope
• Developed and performed tests of the effectiveness of internal controls
• Composed audit reports and work papers to document reviews and support findings and recommendations
• Recommended and developed formalized procedures to correct operational deficiencies and improve controls
• Provided status and communicate results to management and auditee
• Created flowcharts to document processes and identify internal controls
• Coordinated meetings with key players to resolve issues and coordinates requests with personnel to ensure information is provided accurate and timely

Confidential,Chicago, IL
Financial Analyst GS-11 Feb 2005 – Mar 2007

• Performed compliance examinations and audits of entities that receive US Department of Education funds
• Developed and performed detailed tests of the effectiveness of internal controls and compliance with Federal laws and Regulations
• Composed audit reports, memorandums, and work papers to document reviews and support findings and recommendations
• Presented audit results and recommendations to management and auditee

Education / Training

M.A. of Financial Economics
B.B.A. of Business Economics & Marketing GPA 3.7 - cum laude

Computer Skills

MS Excel, Access, PowerPoint, Project, Publisher, Visio, SharePoint, OBIEE, Instantis, Clarity