SUMMARY:

• Over 13 years of IT experience with 8+ years of experience as Project/Program Management and release management specializing in business process engineering, project plans, schedules, project delivery chart, Agile Project/software development life cycle and software validation/testing in diverse industries. Currently working with Confidential as Sr. IT Manager.
• Hands on expertise and managing teams involved in all phases of SDLC
• Outstanding problem research and resolution skills. Excellent Inter - Personal Skills and team player.
• Progressive records of advancement with increasing responsibilities based on consistent performance.
• Demonstrated hands on experience in Data Mining, financial modeling, software coding and project management, business analysis and Quality Assurance.
• Involve in Project/Third Party communications with Pre-Sales team, Cross Functional team and users, clients, development team, PM’s and QA.

COMPUTER SKILLS

OS/Environment: Windows NT, Windows, XP, DOS, Windows CE, UNIX

Quality Assurance: Test Director, DDTS, Tested Confidential One which used SQL, Java, J2EE, C-Sharp, VoiceXML, #.Net, ASP, Quality Center

Tools: MS Access, Excel, Power point, Visio, Word, Snag it, Visual Source Safe, iPhrase, UML, Sharepoint, Dreamweaver, Rational Rose, Requisite Pro, DOORS, Clearquest, Clearcase, VBA, Subversion, MS Project, Mainframe

Language: Visual Basic, Lotus Notes, HTML, #.Net, XML, AS400, #.Net, ASP, VBA, J2EE, Mainframe

BI Tools: Cognos, Impromptu, Informatica

DBMS: Oracle 11i, PL SQL, SQL, SQL Server, DB2, AQT.

Other: RES3.0 (in-house tool), UML, RUP, Sharepoint

PROFESSIONAL PROFILE

Confidential, TX

Sr. IT Manager

Responsibilities:

• Responsible for doing reporting for management for each 3rd party Confidential institutional investor.
• Extract data from various databases, analysis completed on Excel and presented to the management on Powerpoint.
• Involved in complete project management life cycle (Technical Project Management, Project Plan, Release Schedule and Management).
• Maintain staff by recruiting, selecting, orienting, and employees. Managed a team of 16 team members including
• Sr. Managers, Managers and 30+ mid-size and large scale Projects of durations from 3 months to 24 months.
• Research, prepare and administer resource and revenue budgets for mid size and large projects.
• Create and review BA Timelines, Development Timelines & QA timelines and support thought out the life cycle (Unit test, SIT/UAT, Production (End-to-End).
• Extensive involvement with Client meetings, resolving issue in clarifying the requirements, solutions, identifying phased requirements.
• Review detailed technical and functional Use Cases and Business Requirements Document for various financial applications. Create Business Process Flows using Visio.
• Identifies and document business requirements for new or proposed systems, and subsequently procures and implements these systems to ensure they meet the strategic intent of the enterprise.
• Analyzes the current technology environment to detect critical deficiencies and recommends solutions for improvement.
• Managed team on-shore and off-shore through all phases of SDLC to complete various projects.
• Responsible for doing reporting for management for each 3rd party Confidential institutional investor.
• Extract data from various databases, analysis completed on Excel and presented to the management on Powerpoint.
• Communicate and coordinate the work estimates with IT Business/Clients, Development and QA teams.

Confidential, TX

IT Project Manager

Responsibilities:

• Responsible for preparing detailed Project Plan using Microsoft Project involving various groups.
• Responsible for Business Analyst and QA groups to complete technical and functional Use Cases and Business
• Requirements Document for complex mortgage applications to modify loans. Create Business Process Flows using Visio.
• Participate in all phases of SDLC in developing the application after completing the Use Case or Business Requirements Document.
• Worked in Agile, Spiral and Waterfall methodology of SDLC.

Confidential, Irving, TX

Sr. IT Project Manager

Responsibilities:

• Responsible for doing reporting for management after downloading data from various applications and creating summary.
• Responsible for preparing detailed Project Plan using Microsoft Project. Coordinate and monitor various staff participation in work groups and sub-project teams and tracks status of team activities, issues, and action items. Define, track, and adjust project scope and release priorities
• Performed complex feasibility study of various projects undertaken in our department. The Feasibility Study involves doing complex Return on Investment (ROI), Cost Benefit Analysis (CBA) and Break Even Analysis for various projects. The results were presented to the management and were the key in making the decision to undertake any project.
• Provide Project Leadership through all phases of project life cycle - analysis, design, development, testing, implementation, and post-production support.
• Led various projects to post - production on time and within budget.
• Managed team on-shore and off-shore through all phases of SDLC to complete various projects.
• Manage the coordination of the development of the data structures, transformation and data loading.
• Responsible for risk identification, project scope definition and methodology of the project. Manage service providers and vendors for defining the project scope and performance.
• Experience reengineering workflow and data management processes to maximize efficiency.
• Review and gather requirements from users located in Asia, Europe and US. Create business process diagrams and data flow diagrams, mock ups using a structured systems analysis methodology.
• Use modeling and mapping tools such as Visio.
• Write detailed business requirements, business proposals for new applications or to enhance existing applications by acting as a single point of contact between IT and business.
• Analyze user and system level requirements.
• Participate in all phases of SDLC in developing the application after completing the Use Case or Business Requirements Document.
• Worked in Agile, Spiral and Waterfall methodology of SDLC.
• Analyze the Test Requirements Specification; create a Requirement Traceability Matrix and contribution in developing the Test Strategy.
• Develop Test Cases/ test scope, estimates, timelines and overall test strategy. Complete testing, integration testing of the applications.
• Provide UAT support to the business. Use Visual Source Safe for documentation management.
• Oversee weekly Change Management process. Manage and improve Problem Management process
• Implement and organized Release Management program for scheduled releases for enhancements and new applications.
• Analyzes technology industry and market trends, and determine their potential impact on the enterprise.

Senior Business-Systems Analyst

Responsibilities:

• Responsible for understanding and gathering Business requirements, documenting current and future business processes and controls. Analyze user and system level requirements.
• Participate in JAD sessions, documenting current and future business processes and controls, and implementing systems initiatives for major technology projects.
• Work closely with Technology group to ensure understanding of functional requirements, participate in logical design reviews.
• Analyze the Test Requirements Specification; create a Requirement Traceability Matrix and contribution in developing the Test Strategy. Develop Test Cases/ test scope, estimates, timelines and overall test strategy.
• Responsible for doing reporting for management. Write SQL queries to exract data, analysis completed on Excel and presented to the management on Powerpoint.

Confidential, Plano, TX

Sr. Business Analyst Lead

Responsibilities:

• Manage, lead and mentor a team of 5 Analysts.
• Responsible for understanding and gathering Business requirements, documenting current and future business processes and controls.
• Analyze user and system level requirements.
• Participate in JAD sessions, documenting current and future business processes and controls, and implementing systems initiatives for major technology projects.
• Work closely with Technology group to ensure understanding of functional requirements, participate in logical design reviews.
• Act as a liaison between the business and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems.
• Identifying bottlenecks and loopholes and recommending alternative and work-around solutions.
• Participate in all phases of SDLC in generating Business Requirements Document and developing the application.
• Prepare detailed Project Plans using MS Project with time lines for each task. Worked in Agile, Spiral and Waterfall methodology of SDLC.
• Work closely with the Development team in the coding and making sure that the Business Requirements as specified in the document are being followed in developing this application.
• Analyze the Test Requirements Specification; create a Requirement Traceability Matrix and contribution in developing the Test Strategy.
• Develop Test Cases/test scope, estimates, timelines and overall test strategy. Log defects in Test Director and worked with the Development Team in fixing the defects.

Senior Business Systems Analyst Lead

Responsibilities:

• Create Use Cases and generated detailed analysis using Activity diagrams, State Transition diagrams and sequence diagrams to demonstrate critical processes in Confidential provisioning.
• Designed and documented the business, functional and approach requirements in Confidential SPIDER.
• Created detailed technical specifications for the developers. Participate in all phases of SDLC developing the application. Worked in Agile, Spiral and Waterfall methodology of SDLC.
• Lead the Project team to consensus on project scope. Define the change control process to manage scope/ requirement changes. Managed the issues log and facilitated meetings to resolve issue.
• Worked closely with the QA Offshore Team in India in writing Test Cases and doing a comprehensive and regression testing of the application with each code drop.
• Created test cases and managed test execution with Test Director.
• Track and analyze the defects logged during various testing phases and report to the management group on daily basis.
• This apprised the management of the percentage of issues resolved and pending in various stages.
• Participate in all phases of SDLC in setting up E-commerce web site to sell Confidential One

Confidential

Business Analyst

Responsibilities:

• Write detailed business requirements for enhancing RES 3.0 and making it more user friendly.
• Analyzing the sales of the domestic, trans-border and international sectors, propose and implement suitable changes to increase sales in all three sectors.
• Provide a competitive and demographic analysis of the airline market. This aids the marketing and management groups with a complete and in-depth understanding of the latest market trends by region and fares.
• Participate in all phases of SDLC in setting up Confidential Tango E-commerce web site for related airline products.