SUMMARY:

• SAFe Agilist & CSM certified professional with an experience of 10+ years with classroom MBA in Information technology from Symbiosis International University. A professional with experience in Agile framework, Project Management & Business Analyst roles.
• Experience in Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum Practices and values to the team Experience in Banking and Finance, Credit Cards & Customer relationship management.
• Implemented Scrum and KANBAN framework in the portfolio within a quarter and converted the team into 100% agile methodology team from waterfall model. Expertise in driving E2E projects in the capacity of Project Manager and Scrum Master Experienced in Fund Management, Forecasting, Resource Planning & Tech Business Analyst, Tech PM.
• Delivered multi - million and multiyear dollar project as E2E Business Analyst role, which involved teams across different time-zone and technology. Experienced in Backlog, User Story writing, SRS, BRD documentation with business users to gather and prioritize requirements.
• Achieved good rating in fund management for the portfolio by negotiating and completing the project within budget, developed various dashboards for reporting at various levels of hierarchy.
• Hand on experience on RALLY & CLARITY for project tracking and reporting purposes or daily activities.
• Implemented PMO team across locations as per AMEX Guidelines, which helped in resolution of compliance issues and Audits like SOX for E2E projects.
• Managed project funding and EPIC/Feature Kanban for project artifacts.
• Achieved excellent rating in Agile Matrices by implementation the best practices of Scrum for our team.
• Experienced in POC and Account management for the organization.

TECHNICAL SKILL & EXPERTISE:

Area of Expertise: Business Analysis, Portfolio Fund Management, Scrum/Waterfall methodologies

Tools: MS Visio, MS Office, Clarity-SDLC PMT & Rally for Agile PMT

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Project Manager Agile Scrum Master

Responsibilities:

• Grooming of stories in the backlog and assisting PO
• Successfully migrated our team from Waterfall to Scrum within a short span of time.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Trained team to create clear and concise epics/stories at onshore ( US) and offshore teams in India.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
• Evangelized the benefits of Scrum to ensure its smooth adoption
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time.
• Forecasting, Sizing and resource mapping/allocations across vendors as per fund availability.
• Manage/developed dependency plan between planned sprints/iterations across engineering, infrastructure, and third parties
• Breaks down barriers and work with the team for impediments to ensure delivery as per schedule.
• Organizes Scrum/Agile ceremonies as per guidelines and best practices.
• Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
• Designed formats for Agile project formal reports and matrices for various level of stakeholders.
• Proactively plans and collaborates with key stakeholders to ensure successful implementation of services for the designated products and projects.
• Developed & tracked artifacts like Burndown charts, Team Velocity and project progress.
• Partners with business team to identify and prioritize project work efforts and implementation dates
• Leading Scrum best practices adoption and utilization throughout the project and team.
• Maintained financials and resourcing for the project including establishing a budgeting /forecasting and booking funds for the team along with variance reports.

Confidential, Phoenix, AZ

Agile Scrum Master / PM

Responsibilities:

• Designed formats for Agile project formal reports and matrices for various level of stakeholders.
• Proactively plans and collaborates with key stakeholders to ensure successful implementation of services for the designated products and projects.
• Developed & tracked artifacts like Burndown charts, Team Velocity and project progress.
• Partners with business team to identify and prioritize project work efforts and implementation dates
• Leading Scrum best practices adoption and utilization throughout the project and team.
• Maintained financials and resourcing for the project including establishing a budgeting /forecasting and booking funds for the team along with variance reports.
• Created a safe environment for stand up meetings to the teams to discuss risks, ideas and innovation.
• Helped the scrum team to be in state of flow (clear goals, concentration on a limited field of attention, direct and immediate feedback)
• Facilitate the sprint review meeting
• Converts stake holder’s feedback to new product backlog items and record new wish list items
• Facilitated the sprint retrospective meeting in psychological safety environment.
• Coordinated with the management for organizational impediments resolution.

Confidential

Sr. Business Analyst

Responsibilities:

• Handled E2E BA role for multiple projects during the period.
• Supporting Product Owner for backlog and grooming and maintaining the backlog.
• Documented Project Charter, SRS and Design Docs. And ensure sign off for the same.
• Managing the new initiatives in the portfolio as SME to finalize the approach of solution for POA/POD applications.
• Fund management and resource identification along with client to run the project as per availability of resources across locations.
• Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.
• Conducted meticulous As-is and to be GAP analysis and Impact Analysis
• Prepared extensive cost - benefit analysis to support system and process changes
• Meticulously analyzed complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention
• Responsible for taking a project from concept through completion - as per schedule & budget
• Evaluate and assess business architecture for the application solution, identifying and addressing any constraints and limitations within the proposed architecture
• Creating and maintaining project documentation such as estimates, project plans, statements of work, status reports (internal and external), change requests, functional specifications.
• Creation of Design docs and flows diagrams for different functionalities of the project.
• Managed the implementation of the project along with the technology teams involved

PMO - Lead

Confidential

Responsibilities:

• Responsible for implementing and leading the PMO activities for the client in the account.
• Understanding the Compliance requirements of PMO as per guidelines defined with Client
• Implementing the PMO process as with PDCA approach.
• Defined formats for data collection and validation and verifications as per requirement of the data.
• Leading the PMO team processes to implement PMO as per PMBOK guidelines in the account.
• Smooth Implementation of PMO within time-limits of activation of MSA/SLA and saved $3M per year by avoiding any penalty in SOX or compliance audits.
• Confidential emerged as preferred vendor in Client Matrices at various levels.
• Developed various Resource Reporting tool, Reports Tracking Tool.
• Worked as liaison among delivery teams and VRD
• Implemented various strategies for Scheduled reports On-time.
• Trained and enforce PMO process by guiding the leaders and seniors stakeholders of account
• Design/development of MIS reports required for running PMO activities successfully
• Facilitate SLA requirements and ensure that all criteria are fulfilled mentioned in it
• Automation of report generation process and defined the standards for PMO activities for the account.
• Developed and assisted the team handling Vendor Security Audit for account.

Confidential

Business Analyst

Responsibilities:

• Understand the business requirements and identified gaps in different processes and implemented process improvement initiatives across the business improvement model.
• Gathered the business requirement and Prepared and reviewed Long Term Forecast
• Interfaced with business users to develop and update Business Requirement Documents (BRD) and create test scripts
• Facilitated business requirements review with development and QA teams
• Maintained traceability among business requirements, technical requirements, design and testing
• Created reporting documentation that identified metrics and data required for display as well as identification of filtering criteria and inputs

Confidential

Project Engineer

Responsibilities:

• Responsible for Vendor management and decision making for buy or purchase of the particular part of BOM.
• Ensure the supplies remains flows thru the channel so that production doenst get impacted.
• Managed stores operations ensuring optimum inventory levels to achieve maximum cost savings without hampering the Daily Production Plan/Customer requirements
• Conducted routine inspection/ stock audits to ensure reconciliation of physical stock at the Warehouse.
• Worked in co-ordination with Manufacturing to ascertain the necessities for components, materials.