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Engagement Manager/senior Technical Pm/pmo Resume

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SUMMARY:

  • A diverse IT general leader at, an accomplished Director level and a Program/Engagement Delivery Manager. An extensive experience in managing, delivering, and deploying large and complicated Software applications and systems including ERP systems, as well as infrastructure and backend technologies, with more than 15 years in various IT verticals.
  • An SDLC manager delivering Quality Assurance practices as a solution expert delivering PMO level solutions for complex environments and software systems.
  • Experience with major financial institutions with complicated technology environments down vote
  • Driving projects from inception to delivery and production.
  • Delivering an enterprise - wide, cross-functional systems that included front and backend technologies’ systems
  • An experienced release and product manager keeping interruption free BAU running
  • An SDLC development management and Quality Assurance expert delivering PMO level solutions for complex environments and software systems
  • Managing large Data/Information management systems and Infrastructure for the system Enterprise
  • Managing various LOB’s and manage large scale systems integration initiatives implementing PMO standards
  • Managing projects fixed income financial and Insurance and health integration solutions
  • Building and managing project teams, identifying resources, roles, and responsibilities
  • Tracking and reporting meaningful financial reports and presentations as well as dashboards
  • Acting as a liaison between business units and LOB’s, technology, Infrastructure, and support teams
  • Implemented Single Sign On ID Management and security permissions and entitlements, a data warehouse migration/move, WMS, Fixed Income, banks systems merger phases, Oracle Financials, in house investments applications, eCommerce, Active Directory, AML (Anti-Money Laundering), etc.
  • Strong SQL/SQLPlus analysis skills as well as Data Analysis using other DB’s including MS Excel (Macros)

WORK EXPERIENCE:

Engagement Manager/Senior Technical PM/PMO

Confidential

Responsibilities:

  • Managed 2 implementation vendors’ resources, and budgets
  • Managed the End-to End Web-Based Interface for internal use only shared with HQ
  • Started the process of setting the standards for creating an effective PMO practice within
  • Created, and implemented, various PMO documents and templates, I.E.; risk management, change management, software release and delivery, software (Agile/Scrum) release and delivery, etc.
  • Formalized and managed the SDLC progress for delivering the following modules and components: Ongoing (various) Transaction Monitoring and Suspicious Activity Reporting, AML/OFAC Risk Assessment, Customer Identification Onboarding Processes, Etc.
  • Created WBS and Gnatt charts and set the standards and executed all project’s knowledge and process areas including, scope, resource planning, time, budget, communication, etc..

Confidential

Engagement Manager/Senior Technical PM/PMO

Responsibilities:

  • Provided PM and PMO services to the infrastructure Network Security team to manage the tools and the resources to ensure the hardening and vulnerability remediation requirements are met
  • Managed Applications that scanned for vulnerabilities at the infrastructure and the web interfaces
  • Directly managed and utilized reports from Riverbed NetCollector/NetAuditor Suit of tools as well as reports from Rapid 7’s Nexpose vulnerability scanning
  • Managed and worked with teams to reconcile findings and inventory to be scanned
  • Executed remediation options;
  • Managed fixing and patching for issues
  • Replaced major Network switches and routers, (and other appliances)
  • Performed various upgrades were applicable
  • Participated in managing the reconciliation of Network devices and building a new Data Center
  • Worked with Network and Cloud architects to help build the Network Security solution
  • Spearheaded and implemented change management for the infrastructure and network engineering division

Confidential

Director and Engagement Manager/Quality Solutions/Program Manager

Responsibilities:

  • Executed all project’s knowledge and process areas including, scope, resource planning, time, budget, communication, cost, risk, stakeholders, ..
  • Managed a large portfolio of applications and projects including integrating with government enterprise ERP system; People Soft into the Oracle financials and other systems taking advantage of the ERP set up to manage oil revenues and account for all local and international expenses while tracking production and shipments
  • Implemented Active Directory (AD) and Single Sign On (SSO) on integrated systems
  • Utilized ITIL Framework and Processes in conjunction with PMP standards, concepts, and practices throughout
  • Created and managed the software development and the operation team (Dev-Ops) team to overseas progress and continue supporting business as usual operations with well planned and managed interruption timelines
  • Managed development of various integration web-based applications for tracking oil shipments (Web-Based ERP end-to-End)
  • Managed the creation and the moving of Data Centers and reconciliation and planned Disaster Recovery exercises
  • Provided PMO services for a government’s ministry that included infrastructure procurement and application development and upgrades (Senior Program Manager)
  • Performed business and technical analysis on Software development servers as well as infrastructure devices
  • Conducted requirement gathering sessions to understand business process and technical expectations
  • Conducted system design sessions to understand system requirements
  • Prepared system and business process diagrams as well as transaction flow
  • Created and managed a 30 person strong quality assurance team to run quality standards across many areas
  • Managed remotely distributed development teams and created and managed the build and release process
  • Procured and set up the infrastructure and the utilities and platforms to use for Java SE7 and others
  • Managed Dimensions and Eclipse source code control and build utilities
  • Procured and installed Oracle 11g and 12c
  • Followed a hybrid of both Agile/Scrum and waterfall development as well as extreme and hybrid methods
  • Coordinated and facilitated strategic discussions across legal and political, Business and IT groups
  • Brought chaos into order and set up and enforced new process standards and disciplines and implemented an official SDLC with formal Audits and Quality Control
  • Acted as a liaison coordinating between all involved geographically distributed culturally diverse teams
  • Executed all project’s knowledge and process areas including, scope, resource planning, time, budget, communication, managed vendors, created WBS and Gnatt charts to track progress

Confidential

Senior Engagement Manager PMO SVP

Responsibilities:

  • Planned, prepared, and executed various project plans (and programs)
  • As a Basel II Senior Engagement Manager (SVP) for the Enterprise Risk Technology Project acted as a Project Manager/PMO with concentration on QA activities at the executive level
  • Worked with AML system teams to integrate reporting into Basel/Genesis system
  • Worked with Terra Data driven enterprise wide applications to help gather bank wide information to be analyzed via the financial analysis systems and prepare government compliance related reports
  • Managed with preparing and maintaining Back-End large data for testing purposes
  • Managed Agile/Scrum development groups and maintained stories in JIRA
  • Managed hybrid, Agile, and Waterfall Java development teams as well for other development styles
  • Worked with both front and backend technologies and tools to manage a small development team as well as a large QA team
  • Negotiated 3rd party engagement contract and managed consulting resources (on and off-shore)
  • Adopted and planned all Quality Assurance initiatives for Citigroup’s Enterprise Risk Technology Quality Assurance (ETS/QAS) group including setting the budget
  • Managed change and development prioritization efforts and defect resolution and assisted on Internal Audits

Confidential

Project Manager

Responsibilities:

  • Met with ADT’s budgeting and accounting departments understood a new business process requirements
  • Lead all aspects of the integration project execution tasks (Health insurance, P&C, and life insurance)
  • Managed the clearing servers in the data center and connectivity to the network to ensure availability and continuity and ensured redundancy and data recovery tested
  • Used Agile/Scrum concept to run SDLC projects for eCommerce and online fixed income and trading systems
  • Ensured and tested Active Directory (AD) implementation with BlackRock iShares access entitlements
  • Managed iShares and Clearing applications as well as SWIFT integration

Senior Manager/Associate Director

Confidential

Responsibilities:

  • Co-Managed Infrastructure and architecture division, and managed Division Budget (18m+)
  • Managed 4 critical teams with 30 technical consultant reports covering various technical areas; Application Development, Quality Assurance, CM, and Technical Application Administration and support
  • Managed the implementation and the operations of few critical applications (Application as well as infrastructure)
  • Documentum (Document Management) as well as Warehouse Management ERP System (WMS)
  • Managed the integration of Peopsoft into Confidential ’s optical sales and financial tracking systems
  • Managed the implementation Active Directory (AD) and Single Sign On (SSO) on integrated systems
  • Held process and requirement gathering and management sessions
  • Conducted brainstorm sessions to iron out functionality needs
  • Built and managed multiple large Database sessions for Documentum and WMS
  • Implemented waterfall (and some Agile/Scrum) methods for managing Java development and release
  • Acted a dual role a Business Analyst and a senior project manager for multiple large scale integration implementations, internal as well as customer facing applications; Confidential official consumer (end-to-end) E-Commerce/Web-Based website, CRM, IBM’s E-Commerce applications integration development initiatives; EMC’s Documentum, Oracle Financials and Oracle Hyperion, Tecsys’s Warehouse Management System, ERP systems ( Confidential ) that included data conversions and worked with Business to understand Business Process
  • Helped align project goals with key stakeholders, business, technology, and senior management
  • Utilized ITIL process using 3rd party tools to implement and account for the full process elements for client facing areas
  • Managed vendors and executed all project’s knowledge and process areas including, scope, resource planning, time, budget, communication, etc.

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