SUMMARY:

• Hands - on turnaround expert and talent activator driving powerful operational and financial outcomes in intensely competitive markets demanding cost reduction, revenue growth, and profit maximization. Innovative leader who keeps organizations and its people firmly grounded and positioned for sustainable growth into the future.
• Exceptional cross-functional leader with the ability to communicate effectively across all levels of the organization.
• Well-versed in all aspects of strategic development with an impressive record of accomplishment of generating multimillion-dollar growth and expanding revenue streams while achieving the highest levels of customer satisfaction.
• Extensive experience in the development and leadership of personnel.
• Developed transition plan, resources, timeline, and plan of action with team members and business management to finalize plans. Disaster Recovery projects.
• Experience working on a cross functional team with formal hands on Architecture & Design methodology framework
• Architectural Design of Hybrid SharePoint environment including 2010, 2013, Office365 instances in a cloud and on-premises environments.
• HealthCare Payer work for 14 years.
• Workplace, Workday Projects, IVR Systems, Data Warehousing.
• Unified Communications and Collaboration Solutions.
• IT Governance, FDA Device Regulations, FDA laboratory Regulations
• Procurement , Change Management for all roles. AS400.
• Cybersecurity, ICS cybersecurity, IoT cybersecurity, vulnerability management, web application assessments, NIST assessments, CIS Controls, GDPR compliance and PCI compliance.
• Windows 10 migration from Windows 7 Lead.
• Lead Communications via Marketing campaigns for office 365 and Windows 10 Migrations.
• Data Center buildouts and migrations. Release Management practice during all roles.
• IT Compliance, Sarbanes-Oxley, SOX 404, ITGC, GDPR, COBIT, ISO 27001, ISO 27002, PCI, NIST, CISA, CIA

TECHNICAL SKILLS:

Development Tools: Git, SVN, GitHub, SourceTree, Tower, BaseCamp

Development Process: Agile SCRUM, Waterfall

IaaS, Paas and SaaS.:

Quality Testing, Debugging and Issue Tracking: JIRA, Jenkins, TestFlight, Test Driven Development, TDD, Unit Testing, XCTest (framework), Automated Testing, Jenkins, Continuous Integration, SQL Server 2016, SQL Server 2012 and SQL Server 2008 R2

Microsoft: Active Directory, AD DS, DirSync, Azure ADConnect, ADAM, AD LDS, Active Directory Schema, PowerShell Scripting, Active Directory Administration, Task Automation and Migration mailbox moves with PowerShell

Cisco: Routers, switches, HyperFlex-Hyperconverged, Network assurance engine, intersight and Enterprise

Exchange Server: Exchange 2003, 2007, 2010, 2013, 2016, and Exchange Online

Windows Server: Windows Server 2003/R2, and 2008, 2008/R2, Windows Server 2012, 2012/R2

Linux Server: Unix, Linux, Red Hat, Oracle, Ubuntu, Citrix, Netscaler

Virtualization: HyperV, VMWare/VSphere, VirtualBox, Virtual Machine

Databases: Oracle, Microsoft SQL Server, Big Data

WAN/LAN Storage: EMC, Juniper, SAP and Cisco

Programming Languages: C++, Java, VB 6.0, VB. Net, C# (C-sharp), SQL

Web Scripting: JavaScript, HTML, XHTML, DHTML, Soap, Silverlight

Software Packages: Apache HTTP server (XAMPP), Microsoft Visual Studio, Microsoft Office (Word, Excel, PowerPoint) Office 365 365 Office Migration Lead from Inception to Successful Completion, Active Directory Federation Services (ADFS), DirSync, Azure AD Connect

CLOUD: AWS, AWS Migration, AZURE, SAP, HP, Oracle, Bigdata, Hadoop and NetSuite Qlik, SAS

ERP: Dynamics AX, GP, NAV, Salesforce, Veeva, NetSuite, ServiceNow, W3 ecommerce, and ConnectWise

CAREER SUCCESS:

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• Implementation of Dynamics AX ERP.
• Migration to Windows 10 and Office 365 while supporting, Installing, upgrading, troubleshooting, performance tuning on SQL Server 2016, SQL Server 2012 and SQL Server 2008.
• Promoted user buy in through Email and Marketing Campaigns for Office 365 and Windows 10 Migrations.

Confidential, Hoboken, NJ

Senior Program Manager/Senior Project Manger

Responsibilities:

• IT Governance for a large portfolio. Risk Management.
• Directed a team of on-shore and off-shore consultants to include designing and developing the Global Facultative Data Warehouse. Collaborate with North America and International lines of business documenting business rules and source systems
• Extensive work with managing JIRA.
• Lead Communication via Marketing Campaigns for Office 365 and Windows 10 Migrations.
• Program Director for TechOps and liaison for multiple programs.
• Worked with teams to evaluate SIS to report to senior management affecting different programs.

Confidential, Elizabeth, NJ

Senior Program Manager/Senior Project Manger

Responsibilities:

• Manage the Cornerstone Pharmaceutical application solution. Responsible for project scope, timeline and budget reporting updates to the Executive Committee and Governance boards.
• Lead a large SharePoint Project, Data Warehousing.
• Modernized IT, by implementing an onsite, compliant Exchange environment, guiding and implementing a vulnerable scan software schedule, implementing VEEVA CRM for Pharmaceutical operation.
• Installation, troubleshooting, performance tuning and security for on SQL Server 2016, SQL Server 2012 and SQL Server 2008 R2.
• Implemented the use of Agile and Scrum methodologies for software development.
• Achieved PCI compliance for the first time in company history.
• Veeva Implementation lead for complex Project across multiple departments.
• Software development Project Management Lead.
• Datacenter Build out to consolidate 4 datacenters. CFR 21 Part 11.
• Migrations to Windows 10, Office 365 and Exchange 365.
• Managed communication program to facilitate corporate acceptance of migration to Office 365 and Windows 10.
• ETL systems, Java and test environment. JIRA Implementation.
• Adhered to the CJIS Security Policy, developing and maintaining robust IT standard operating procedures.

Confidential, Bronx, NY

Senior Project Technical Project Manager

Responsibilities:

• Hand-on managed the successful transition to ICD10.
• Implemented new help desk system software, for PC and IMAC systems resulting in more accurate tracking of open tickets with a timely resolution.
• Delivered 2 projects successfully, saving the organization 25% of the estimated $1M cost via equipment replacement and in-house completion of installations instead of outsourcing.
• Project Managed the implementation MS Dynamics.
• Supported and managed all Migrations to Windows 10 and Office 365.
• Support the upgrade and modifications and performance tuning for SQL Server 2012 and SQL Server 2008 R2
• Datacenter upgrade and AWS implementation and Java. SharePoint Implementation and Salesforce Upgrade Technical Lead.
• Recommended and implemented a 2-factor authentication to meet compliance for DSRIP.
• Managed all support for clinical applications - McKesson, EPIC, Allscripts, Tablou and Salesforce SFDC.
• Incorporated industry-accepted best practices for IT security as a member of SANS, US-CERT, NIST, ISO27001, and COBIT.
• Implemented the use of encryption to existing systems and monitored security-related incidents.

Confidential, New York, NY

Senior Program Manager/Senior IT Project Manger

Responsibilities:

• Designed and implemented the entire IT and telecommunications for a new 40,000 square foot facility, then relocated the business with no disruption in services from all desktop systems like IMAC and PC.
• Project budgets range from 50-100 million dollars. Interacted throughout organization to provide solutions in a timely and cost effectively manner. Coordinated with account managers, customer service managers, technical account managers, solutions architects, product team, and other consultants
• Work on multi-million-dollar projects for e-commerce/mobile deployments for one of the largest online college curriculums. See projects through entire project SDLC life cycle, which includes analysis, funding, design, integration testing, implementing, and training.
• Release Cycle and Timeline Management
• Developed standardized operational policies, procedures, guidelines, and best practices for security, disaster recovery, information technology, network system deployment, maintenance, technical services, and data center operations. Lead SharePoint Project. migrations to Windows 7, 10, Office 365 and Exchange 365. Lead Agile Scrum teams and development. Lead support and move of all PC and IMAC systems.
• Evaluated and implemented a new ERP system, Dynamics AX, Java, C# and VOIP phone system.
• Lead and managed a successful VEEVA CRM implementation.
• Created the Digital Marketing Department. CFR 21 Part 11.
• Migrated datacenter to AWS and Azure. Data Warehousing.
• Lead Communication via Marketing Campaigns.
• Veeva Implementation lead for complex Project across multiple departments.
• Support the upgrade, modifications and tuning for SQL Server 2012 and SQL Server 2008 R2.
• SIS Implementation for Columbia and Cornell Affiliation.
• Worked closely with a global team on compliant IT systems to achieve PCI standards.
• Incorporated industry-accepted best practices for IT security as a member of SANS, US-CERT, NIST, ISO27001, and COBIT.
• SOX Compliance standards and controls.