SUMMARY:

• Experience in Agile framework; Scrum, Kanban and Waterfall methodologies.
• Experienced in Version One and Jira, Agile Lifecycle Management tool.
• Well versed with Scaled Agile Framework (SAFe)
• Experience in leading, planning and coordinating projects from initiation through implementation.
• Experience in managing vendor contracts with outsourced development and external vendor partners in an on - site/off-shore model.
• Skilled at motivating people and building relationships in complex project environments.
• Experience in creating and managing MS Project plans.
• Experience in scrum ceremonies and phases of SDLC throughout the project life cycle and management of various artifacts.
• Highly analytical in developing methods and measures to meet deadlines and escalating issues that arise during the project.
• Excellent Business writing skills and communication.
• Skilled in creating and analyzing Process flow diagrams and Entity Relationship diagrams.
• Extensive use of UML for modeling views in Microsoft Visio.
• Experience in customer/client interaction, deep understanding of business systems functionality.
• Involved in analyzing as-Is and To-Be scenarios and performing GAP analysis.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Scrum Master

Responsibilities:

• Participate proactively in developing and maintaining team standards, tools, and best practices
• Identify and remove impediments, prevent distractions
• Facilitate discussion and conflict resolution
• Empower the team to self-organize
• Track and communicate team velocity and sprint/release progress
• Maintain process documentation
• Ensure the development teams are practicing the Agile principles
• As needed with backlog maintenance
• Assisted with internal and external communication, improving transparency, and radiating information
• Assisted with prioritization and resolution of defects/bugs.

Confidential

Program Scrum Master

Responsibilities:

• As part of leadership team, participated in planning with Technical Project Execution Office (TPEO) to introduce agile tool to identified teams
• Demonstrated strong ability to integrate Agile principles into team practices
• Ensured that teams maintained focus on quality and continuous delivery
• Acted as mentor to new/less-experienced Scrum Master and team members
• Proactively identified impediments to help resolve by using network of peers and formal channels
• Actively involved with Community of Practices
• Coordinated and facilitated release activity and release planning sessions with teams
• Conducted sprint planning sessions and managed sprint backlog with Product Owner
• Facilitated and engaged the team in daily scrum
• Facilitated Sprint reviews, coordinated feature demonstration of build functionality with business and stakeholders
• Managed release and sprint burn down charts for progress updates
• Facilitated sprint retrospective sessions

Confidential

Scrum Master

Responsibilities:

• Coached the corporate solutions team where Scrum was just introduced
• Organized and facilitated release planning, sprint planning, daily stand ups, sprint reviews and retrospectives
• Define team member capacity, plan and monitor the remaining effort via burn down charts
• In collaboration with Product Owner, managed the product backlog and workflow of incremental product
• Participated in backlog grooming sessions and assisted the product owner in maintenance of the product backlog
• Identified and removed impediments for the team by directing them to the appropriate owners for quick resolution
• Partnered, built and maintained close working relationships with team members, stakeholders and partners
• Tracked and communicated team velocity and sprint/release progress, improving transparency and radiating information for better visibility
• Worked with QA team as needed to streamline the acceptance of story deliverables as per definition of done
• Support release management activities to ensure successful implementation of the planned release to production
• Participated in planning with PMO to introduce agile tool to the group in phases

Confidential, New York, NY

Scrum Master

Responsibilities:

• As part of the PMO team, supported multiple teams from various geographic locations around the world.
• Liaison between business units and Confidential Technologies groups.
• Provided E2E system analysis support and project management direction to all the teams involved.
• Managed blended approach - teams followed their respective choice (some followed Agile and some waterfall).
• Maintained communications calendar and collaborative work space in share point.
• Supported project initiatives, including identifying and analyzing preliminary business needs, budget considerations, time and resource estimates, defining the project scope and objectives, and getting business users sign-off.
• Frequent PMO updates to stake holders, senior management, business partners and all teams involved.
• Captured and reviewed lessons learned with the teams to avoid pitfalls in future releases.
• Managed and communicated overall risks/opportunities, metrics, and interdependencies.
• Communicated regularly with PMO and business unit managers, directors and VP’s to align on project direction and system change priorities

Confidential, New York, NY

Scrum Master

Responsibilities:

• Advocated the scrum process, assisting teams to transition from Waterfall to Agile (Scrum)
• Coached the team in newly adopted Agile best practices
• Coordinated training activities and necessary team preparation by educating individuals
• Interacted with Business Groups to assess needs, identify key challenges and define project deliverables.
• In collaboration with Product Owner, managed the product backlog, requirement features and workflow of incremental product
• Managed project releases using the SDLC 2.0 Agile methodology
• Monitored and maintained scrum team productivity, pursued steps to achieve continuous process improvement
• Coordinated and facilitated release activity and release planning sessions
• Conducted sprint planning sessions and managed sprint backlog including the sprint zero envisioning phase
• Facilitated and engaged the team in daily scrum
• Coordinated with AET Management to resolve conflicts and remove day to day impediments
• Facilitated Sprint reviews, coordinated feature demonstration of build functionality with business and stakeholders
• Managed release and sprint burn down charts for progress updates
• Facilitated sprint retrospective sessions

Confidential, Hartford, CT

Team Lead

Responsibilities:

• As a supporting member of the BACC (Business Analysis Competency Center) in PMO, transitioned processes to follow the enterprise SDLC guidelines.
• Provided practice direction to teams considering using agile in their projects.
• Managed the project from initiation through implementation.
• Responsible for gathering requirements from Subject Matter Experts(SME’s) to produce Business and Functional Requirements using Requirement Traceability Matrix(RTM).
• Participated in Research to determine User Requirements and Goals and converting them into Business and Functional Requirements.
• Authored business and functional requirements with supporting use cases, data modeling and traceability matrix.
• Conducted walkthrough sessions of Business Requirements, Functional and Technical documents with Business groups.
• Created several business flow diagrams using MS Visio.
• Developed additional processing and data models that will be added to existing system using MS Visio.
• Reported status, milestones, and project plan tracking to project management and project owners on a weekly basis.
• Supported and guided Developers, business analysts and QA in developing Quality Control (QC) test plans and test scripts, as well as supporting and assisting in all testing phases through UAT.

Confidential, Woburn, MA

Director of Operations

Responsibilities:

• Managed project costs, resources, change requests, risk, and issues to ensure that maximum business benefit is maintained
• Primary liaison for operations related functions
• Managed the daily operations in the company
• Improved processes and policies in support of organization’s mission
• Played a significant role in long-term planning, including initiatives geared toward operational excellence
• Supported and provided direction to senior management in planning for future business initiatives