SUMMARY:

• Highly qualified, results - driven and top-performing leader excel in project management and Agile Scrum methodologies for large-scale enterprises on a global scope.
• Leverages more than Eleven years of progressive experience, including a wealth of certifications from Scrum Study and Scrum Alliance.
• Synergizes business and technical expertise to optimize existing and emerging technologies.
• Directs mission-critical initiatives with a strategic vision to ensure bottom line success, cost savings, risk management, quality control, and workforce efficiency.
• Drives cross-functional, peak-performing teams to achieve technical objectives as well as process and quality improvements.

CORE COMPETENCIES:

Program & Project Management, Software Testing & Development, Agile Tools & Transformation, Business Process Re-Engineering, Quality Improvements, Budget Management & Adherence, Risk Mitigation, Cross-Functional Team Leadership, Staff Training & Development, Retail & Mobile Apps, ERP, Cost Savings, Change Management

TECHNICAL SKILLS:

Agile JIRA, JIRA Defect Tracking, Confluence, Agile VersionOne, Rally, HP QC, Clear Quest, SalesForce, Dynamics CRM, Order Management, E-commerce, Microsoft SharePoint, Microsoft Visio, Microsoft Dynamics NAV ERP, Microsoft Office suite, Microsoft Project Plan, Business Analytics and Intelligence, SCRUM, Kanban, Lean, PMP, SDLC, V&V Model, SAFe3.0, SAFe 4.0, Agile Coach, Agile Trainer, Agile Transformation.

PROFESSIONAL OVERVIEW:

Confidential, Greater Seattle Area, WA

Senior Scrum Master/Senior Project Manager

Responsibilities:

• Responsible for managing entire app development platform of iPad/Windows Surface App development includes Confidential Aviator, Weather, FDPro and EFF App in iOS and Windows platform under scaled agile SAFe 4.0 environment.
• Managing Confidential mobile app platform with three scrum team and one kanban team each size from 6 to 8 team members.
• Working with solution architect and stakeholders to collect requirements, evaluate alternatives and develop processes and tools as needed to support the organization.
• Perform agile transformation, and establish scrum and Kanban expertise in teams through Center of Excellence. Mentor and train project coordinators and agile team members. Applying Scrum and Lean Kanban best practice as applicable across different team.
• Using VerisonOne agile tool for process, efficiency, and quality improvement. Defined one pager reporting metrics in PMO to follow across programs.
• Collaborate across multiple team and vendor for smooth delivery of program. Takes initiative to assess risks, anticipate bottlenecks and handle provide escalation management.
• Partnered with managers of the product, business, and engineering teams while also ensuring stakeholder satisfaction by communicating project status via project management tool.

Confidential, Greater Portland Area, OR

Program Scrum Master

Responsibilities:

• Responsible for managing product collaboration excellence platform (PCX) of Confidential under scaled agile SAFe 4.0 environment. Managing three Scrum teams (6-8 team members) of Dev Ops Engineer, Automation Dev and QA to streamline Continuous integration and continuous deployment for PCX platform.
• Using VerisonOne agile tool for process, efficiency, and quality improvement. Applying Scrum and Lean Kanban best practice as applicable across different team. Guide Agile teams to write stories and break features and plan iterations.
• Managing Agile Release Trains at program level in the SAFe environment. Align projects and program with overall retail portfolio. Planning program increments, integrating with other teams in the program and improving as a train.
• Manage technology programs with high levels of complexity and scope with responsibility for developing well defined milestones and success criteria, resource allocation and successful on-time delivery.
• Exercised interpersonal effectiveness and world-class customer service while obtaining client specifications for projects. Managed project lifecycles, resource allocation, workflows, milestones, and invoicing.

Confidential, Greater Seattle Area, WA

Program Scrum Master

Responsibilities:

• Responsible for managing various Microsoft Dynamics Nav ERP projects for Confidential Business Development and Operation program to integrate NVA ERP with e-commerce flow. Managing three teams (4-6 team members) for ERP integration, BI Analytics and Order management.
• Drive NAV warehouse management improvement project to reduce back order from 10% to 2%. Lead BI project to forecast manufacturing order in 3-month advance which further helped to reduce bulk back order from tier1 customers. Also implemented partial order fulfillment feature with the team.
• Perform agile transformation, and establish scrum expertise in teams using JIRA agile tool for process, efficiency, and quality improvement. Strengthened teamwork by being proactive and facilitating Scrum ceremonies. Utilize backlog tracking, burndown metrics, velocity and task definition in every scrum on a daily basis.
• Managing Agile Release Trains in the SAFe environment using Scrum and Kanban. Guide Agile teams to write stories and break features and plan iterations. Planning program increments, integrating with other teams in the program and improving as a train.

Confidential, Greater Seattle Area, WA

Agile Scrum Master

Responsibilities:

• Responsible for managing various iOS app projects for Confidential Flight Management program for flight navigation and maintanance. Managing two teams (4-6 team members) for App development and App maintenance.
• Drive app platform refactoring and performence improvement project to reduce load time from 90 seconds to 10 seconds. Lead critical flight navigation functionality to forecast weather and flight route.
• Perform agile transformation, and establish scrum expertise in teams using JIRA agile tool for process, efficiency, and quality improvement. Strengthened teamwork by being proactive and facilitating Scrum ceremonies. Utilize backlog tracking, burndown metrics, velocity and task definition in every scrum on a daily basis.
• Managing Agile Release Trains in the SAFe environment using Scrum and Kanban. Guide Agile teams to write stories and break features and plan iterations. Planning program increments, integrating with other teams in the program and improving as a train.

Scaled Agile Scrum Master

Confidential

Responsibilities:

• Drive CI/CD automation across eight teams of Confidential product creation on Flex PLM tool. Collaborate across mutiple program under PCX platform portfolio for smooth transition to automated integration and deployment .
• Takes leadership initiative to assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.
• Perform agile transformation, and establish scrum expertise in teams through Center of Excellence. Mentor and train project Scrum master and agile team members.
• Demonstrates effective project management practices with collaborative leadership. Initiates and deploys business process re-engineering and change management tactics with PMO personnel.
• Educates, counsels, and guides end-users across various industries via on-site and during conferences on Scrum Agile protocols and practices. Used VersionOne to run sprint across multiple teams,

Confidential, Atlanta, GA

Agile Scrum Master

Responsibilities:

• Directed various software development and testing teams in evaluating and uncovering opportunities for corrective actions within the web portal, iOS payment app, mobile POS, and vendor integration for mobile payment solutions.
• Manage technology programs with high levels of complexity and scope with responsibility for developing well defined milestones and success criteria, resource allocation and successful on-time delivery.
• Performed Scrum daily stand-up, authored product backlog, developed Sprint planning, review, and meetings.
• Displayed a superior level of technical proficiency with Jira Agile tool and MPP for all Scrum and project management requirements. Steered cost-effective practices and established process workflows.
• Work through the adoption of SAFe 3.0 to focuses on identifying a value stream and sequence of activities intended to produce a consistent set of deliverables of value to customers. Value streams are realized via an ART.
• Communicated project progress to stakeholders, adhered to budget restriction and eliminated deficiencies.

Confidential, Deerfield/Chicago, IL

Agile Scrum Master and Project Manager

Responsibilities:

• Served as a Scrum Master for a Walgreen's online sales channel and order management system, resulting in 8% revenue growth enterprise-wide.
• Lead daily stand-ups, sprint planning, Demo, and retrospect. Learn and Adapt best practice, resolves conflict, removes impediments.
• Manifested a project plan in MPP to provide transparency of project progress for managerial review.
• Took charge of prioritizing product backlog for sprint planning and grooming while substituting for the manager.
• Manage technology programs with high levels of complexity and scope with responsibility for developing well-defined milestones and success criteria, resource allocation and successful on-time delivery.
• Translated client specifications into technical instructions for project teams. Explained technical terminology to non-technical client base while also coordinating test cases for software applications.