Sr. Program Manager Resume
SUMMARY:
- A senior advisor tasked to manage a myriad of complex and business critical program delivery efforts within the financial and healthcare eco - systems.
- Established and implemented project management office and related methodologies.
- Provided coordination of program efforts, as required, for re-organization, system migrations, and merger and acquisition efforts.
- Responsible for execution of overall program planning efforts and team assignments, directed and monitored program progress.
- Demonstrated’ experience managing infrastructure and security portfolios, Compliance, Risk, IaaS/SaaS/PaaS, and enterprise systems implementation programs.
- An executive ‘Change Agent’ skilled in empowering operational project teams, vendors, consultants, and partners to deliver successful large-scale enterprise programs.
- Experienced with in-depth management of broad enterprise systems including SAP, PeopleSoft, Oracle, MSFT, custom applications utilizing AGILE development, as well as design, build, and operation of global infrastructures.
- A proven track record in managing and delivering on budget, on schedule, risk and compliance based enterprise projects.
- In depth experience with industry compliance and security standards including: HIPAA, HRSA, PCI DSS, SOC-1&2, ISO 27001, and FDA.
TECHNOLOGIES:
IBM Z/oS, AIX (P-Series; e880), CISCO Communications, ORACLE RDBMS, DB2/UDB, Linux, UNIX, SUN Solaris (SPARC/ULTRA/SunFire), EMC/Hitachi SAN, Oracle/PeopleSoft application suites, WebSphere(Tx), EAGLE (Portfolio Accounting), Mainframe Legacy Accounting, COBOL, Java, Firewall, Facilities Management, Data/Voice, Email, 3rd Party Data, BMC MAGIC Defect Reporting, CA Scheduler, Autosys, MS SQL Server/Project/Visio/Office, Clarity, Sharepoint
CORE COMPETENCIES:
Program/Project Management, Infrastructure Planning & Design, Compliance & Risk, Security Portfolio Development (full SDLC), Virtualization Strategy & Design, Cloud Implementation, EDP audit, Disaster Recovery, LEAN Process Improvement, Facilities Management, Agile development& design
PROFESSIONAL EXPERIENCE:
Confidential
Sr. Program Manager
Responsibilities:
- Developed program management office required for ‘Point of Care’ medical device rollout and strategy. Managed lab instrumentation, device networking, EPIC and billing integration. Qualified and executed program planning initiative required for upgrade to pathology EHR systems (CoPath)
- Created enterprise datacenter migration program. Provided assessment required in development, design, and implementation of converged, co-located data center. Managed network migration and creation of ‘virtual datacenter’. Managed procurement and data center equipment install.
- Developed construction, IT, retail operation, and 340B program strategy required for 'new' pharmacy build (construction, technical infrastructure). Provided assessment required in development, design, and implementation of converged 340B dispensaries. Provided overall patient data technology migration strategy (EHR). Developed Meds-to-Beds strategy (internal service offering utilizing ‘eScripting’ process).
Confidential
Principle Consultant
Responsibilities:
- Within ‘internal’ role of program director, managed the redesign efforts of PMO and service delivery model. These redesign efforts were identified as program initiation processing, project execution and monitoring, resource planning and forecasting.
- Account management strategies were restructured as were costing models and profitability metrics.
- Managed compliance efforts to develop ‘meaningful use’strategies at Confidential.
- Provided assessment required in development, design, and implementation of EHR processing, e-Scripting, risk and hospital compliance,data capture and record retention.
- Managed RFP process to select, coordinate and negotiate software upgrades, carrier and connectivity services.
- Provided overall technology and processing migration strategy.
- Managed and designed program to develop Master Data Management and PCI strategy, KYC, OFAC checking, design of requisite technology and cloud processing infrastructure.
- Provided assessment required in development, design, and implementation of converged data sources and design of application migration strategy utilizing AGILE development.
Confidential
Program Director
Responsibilities:
- As infrastructure program director, managed the implementation of multi-faceted data center communications projects, including: firewall design and upgrade; router and WAN enhancements due to hardware EOL; multiple Netscaler upgrade/replacements due to EOL software/hardware release.
- Guided rollout of approximately 2400 virtual machines that replaced ‘stand alone’ UNIX application and data base servers.
- Managed enterprise wide Oracle database migrations from UNIX based technology to RedHat 6.4 on Linux (ESXi hosted/VMS).
- Managed PeopleSoft/Oracle upgrade efforts throughout enterprise.
- As director of security programs, managed implementation and upgrade Mantas 4.0 within Oracle Exadata environment; created strategies to maintain Sanction List; OFAC verification; managed implementation of Archer upgrade and requisite site validation; implemented Guardian’s ‘Client Fraud Analytics’; implemented Qualys agent scan processing; enacted firewall audit processing; implemented Proxy replacement (EOL); implemented Pindrop ‘voice finger print’.
- Implemented private cloud technology to maintain near ‘real-time’ data constancy at disaster recovery off-site location.
- Managed implementation of software and hardware solutions and requisite testing efforts with external vendors.
Confidential
Senior Manager, Vice President
Responsibilities:
- Developed Program Management Office required to provide analysis and mitigation of enterprise audit findings. Process evaluated the integrity of production systems as well as identified potential compliance, risk, security, Sarbanes-Oxley concerns. This effort included various platforms
- Completed web based, private clouddevelopment of base financial environment (PeopleSoft) to process in conjunction with legacy mainframe based general ledger chart of accounts. Demonstrated efficiencies gained to internal users, vendors, and project sponsors.
- Completed conversion of chart of accounts on all 'ledgers'.Created financial reporting strategy and testing for EOM/EOY processing.
- Completed platform migration to private cloud model.Successfully demonstrated cost reductions in new functionality and refined business process.
- Saved $4 million as a result of using internal development and testing teams.
- Managed disaster recovery planning, testing, execution, reporting, and post mortem activities.
- Configured LDRPS, managed SunGuard off site testing, provided incident management (BCP) after site loss due to flooding, hurricane Irene (NYC).
- Managed data center operations world-wide, inclusive of fourteen (14) multi-national locations. Directed 24x7x365 support paradigm.
- Maintained 98% systems ‘up-time’. Maintained all delivery SLA’s and EOM requirements. Managed vendor relationships, systems upgrade strategies, and facility management.
- Implemented ‘watch list’ methodology using real-time transaction filtering processing on UNIX/WEB/UDB cloudbased environment (private).
- Downstream service offering provided the customer trade in-depth integration with SWIFT settlement, OFAC verification, and OMGEO/DTCC trade processing services.
- Created conversion processing standardthat addressed client formatting for data transmission.
- Managed multimillion-dollar service offering that created multiple 'upstream' sales opportunities.
- Implemented MDM strategy, development and testing paradigm for ‘big’ data enterprise paradigm.
- Created supervisory review of deliverables prior to client transmission. Dodd-Frank Title VIII provided guidance and standards that were implemented as part of enterprise development& operational standardization efforts for payment clearing and settling.Initiated daily quality control meetings between multi-national branches.