SUMMARY:

• Sr. Project Management professional with strong experience in managing multiple complex projects (domestic & international)
• Confidential Configuration & Functional Expertise (SME)
• Hands on experience implementing deploying and integrating a SaaS solution within large organizations
• Extensive experience in Confidential project management, integrations,, and administration
• Finance & Accounting Experience (Travel & Expense)
• Strong project communications, stakeholder management, and meeting management skills
• User/Super User, SIT/UAT testing, Project Presentations
• Project Management Professional (PMP)
• Travel Procurement Management
• Change Management

COMPETENCIES & SKILLS:

Project Management (Domestic & International), Project Planning - Execution-Controlling-Closing, Cost-Benefit Analysis, Project Scope- Schedule-Cost-Quality Management, Change Management, Project Communications, Corporate Travel & P-Card Program Management, Travel Data Analytics and Reporting, Zycus (i-Analyze, i-Save, i-Project), MS Project, MS SharePoint, MS PowerPoint, Advanced Excel, Basic SQL, Confidential & Cognos Reporting, Confidential Expense Configuration, Confidential, Application SIT/UAT Testing, Cyber Security (Intrusion Test, Infrastructure Vulnerability Management, Web Application Management)

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, Ca

Project Manager

Responsibilities:

• Identify appropriate data sources required to support decision-making process (ROI, cost analysis, program compliance, benchmarking)
• Gather, consolidate, and evaluate accuracy of data from identified sources
• Perform travel spend analysis using reports from Cognos and Zycus and communicate crucial business insights in relation to budget/forecast
• Analyze supplier performance vs. contracted rates, implement corrective actions to maximize savings
• Manage complex project initiatives, schedules, managing risk, identifying opportunities, tracking savings and employee experience
• Project manager for work-streams and initiatives within the travel category to ensure timely delivery of objectives
• Develop, implement and manage the global travel program
• Manage and own relationships with travel suppliers (airlines, hotels, rental cars, ground transportation, travel management companies, systems)
• Provide support to company travelers, management and finance teams in management of travel systems and TMC partnerships
• Manage the configuration and user navigational experiences with online booking tool, management reporting and savings tracking tools
• Lead negotiations and ensure the effective conclusion of commercial and service arrangements that meet the needs of the business
• Streamline business processes; research and act upon information on industry category trends and best practice
• Manage stakeholders operates at multiple levels within the organization and with suppliers

Confidential, San Diego, CA

Sr. Project Manager

Responsibilities:

• Restaurant start up project charter development
• Collected initial business requirements & performed project Cost-Benefit Analysis
• Initial assessment of scope, budget, schedule, and quality requirements
• Project Cost and Schedule Estimation
• Menu item selection & production planning
• Defined activity list (WBS)
• Sequenced activities, estimated activity durations, estimated activity costs
• Estimated Labor Costs
• Developed Quality, Human Resource, Communications, Risk, Change Management, and Procurement Plans
• Created a preferred supplier list, identified external permit requirements, created procurement statement of work
• Identified labor requirements by activity
• Mapped key Risks factors and risk response strategies
• Stakeholder communications and Stakeholder Management
• Performed Financial Analysis (ROI, NPV, IRR) based on projected revenues & costs

Confidential, Raleigh-Durham, NC

Sr. Project Manager

Responsibilities:

• Confidential Project project planning, execution, monitoring,and closing
• Control scope, schedule, risk, quality, and change management
• Develop and or/refine project plan by listing all the key milestones and activities required to achieve overall project objectives
• Lead, participate in the Business Requirement Document development, including documentation reviews and approvals.
• Participate and monitor the Build phase of the Confidential configuration and testing
• Coordinate the User Acceptance Test development and execution
• Plan Pre-Deployment activities and exit criteria
• Participate in the Deployment Go-Live
• Provide Go-Live Support and Post deployment support (as required)
• Perform Periodic (weekly or bi-weekly) status reporting with the core team and project sponsor
• Base on Core Team rolls and Responsibilities, the PM will manage Action items and Risk Management for Issue Items identified by the team
• Develop Risk Mitigation Plan/Actions for Risk Management
• Project Phase Deliverable Tracking
• Executive Steering Committee Meetings and Communication
• Project RACI (R-Responsible, A-Accountable, C-Consulted, I-Informed)
• Stakeholder Communications
• Change Management

Confidential, Concord, CA

Project Deployment Lead

Responsibilities:

• Assess the various stakeholder groups and communicate deployment feedback and readiness to the project team
• Manage the deployment of a SaaS solution configured in Phase 3 based on master plan for over 40 different "pay center" configurations
• Select and utilize tools needed to drive deployment decisions and detail deployment activities for each site
• Define the scope and lead development of the detail deployment plan for the next generation Travel & Expense Accounting (TEA) system project
• Provide definition to the decision to deploy and define the process for Go/ No Go, both for early adopters and for Business Unit deployments
• Define the resource plan for business unit deployments
• Manage Deployment team members activities and each site deployment coordinator
• Lead development of a detailed deployment plan and supporting deliverables based on assessment of the readiness of the varied stakeholders: FSS Expense Accounting, Travel Management, ITSD, and Business Units across Confidential
• Deployment Lead for multiple sites in Bangladesh, Saudi Arabia, Thailand, Colombia, Brazil, and Canada
• Manage creation and maintain supporting deliverables such as:
• Go / No Go Plan, Decision Criteria, Metrics for determining production readiness for rollout to Early Adopters
• Business Unit level Go / No Go Plan, Decision Criteria and Metrics
• Define and document the Go / No Go Process
• Develop Detail Cutover Plan both for global and site-specific activities to include IT and business tasks and resources.
• Develop Business Resource Plan and document Business Unit development activities for UAT,, Mission Control
• Excellent Verbal and written communication skills

Confidential, Bellevue, WA

Implementation Project Manager

Responsibilities:

• Manage multiple concurrent complex, global, multi-phased implementations following Confidential ’ s implementation methodology
• Quickly and effectively gather client ’ s business requirements to design and configure Confidential services
• Manage client expectations, drive client deliverables, exercise scope control to ensure project completes on schedule - in multiple time zones
• Creatively design solutions for complex requirements
• Develop and maintain strong functional and technical product knowledge
• Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients
• Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely
• Conduct effective and product demonstrations calls with clients remotely
• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline
• Provide contributions to Concurs project methodology and document library
• Provide updates on client statuses and escalate issues while maintaining control of the project
• Stay organized and deliver on commitments, including updating any project tracking systems and administrative responsibilities
• Meet or exceed deployment productivity and quality metrics
• Deliver outstanding client service to achieve high implementation survey scores
• Work effectively with peers, other departments, and management
• Successfully led 11 Confidential implementation Projects

Confidential, San Diego, CA

T& Confidential Management Consultant

Responsibilities:

• Advise on and implement Travel & Expense projects for small and mid-sized business
• Create and maintain expense analysis templates in excel
• Prepare and present Confidential & Confidential Metrics
• Travel Program Consulting
• Travel Sourcing and Negotiation
• T& Confidential implementation and administration
• Operations process analysis & Reporting
• Project Plan Development
• Project Change Management, Communications, and Stakeholder Management

Confidential, Carlsbad, CA

Finance Manager Travel & Expense / Finance Project Manager

Responsibilities:

• Primary resource for validating and executing for Confidential user population( 4500+) and back office Confidential & Confidential teams in 14 countries, identifying necessary materials & delivery
• Primary point of contact for user support, coordination, and documentation
• Performed internal audits and enforced Confidential & Confidential policy and processes substantially improving enforcement reducing delinquency by 97%
• Achieved high impact savings (5% to 10%) on Global Confidential & Confidential spend via best practice audit controls
• Managed the relationship with Corporate Credit Card Vendor(Citibank)
• Analyzed month-end results as it related to spending, variances, and trends of company credit card expenses
• Primary resource for Designing and presenting new reports on demand to upper management
• Primary resource for Integrating and implementing Confidential & Confidential control systems at newly acquired companies
• Responsible for processing payments to Corporate Card Vendor (Citibank)
• Responsible for matching Accounting extract files to Confidential payment files, reconciling Confidential & Confidential activity for GL entries into E1 and SAP
• Produced monthly and quarterly accrual and cash recon reports for accounting team
• Responsible for recovering overcharges from travel vendors and applying payroll deductions on violators of Travel policy
• Gold & Silver performance and stock recipient for outstanding performance
• Guest Speaker at Confidential Fusion Conference, Boca Raton-FL (2010)
• Supervision of 3 Confidential & Confidential staff (1 analyst, 2 back office administrators)