Senior Project Manager Resume Minneapolis, MN - Hire IT People

SUMMARY:

Strong liaison between business and IT. Certified in Agile and as Six Sigma Green Belt. Trained in Lean Manufacturing and Continuous Improvement. Strengths in problem solving, critical thinking, and process design / improvement. Strategic - minded and detail-oriented. Excellent communication, presentation skills at all organizational levels. Solid abilities in relationship building, conflict resolution, and coaching.

TECHNICAL SKILLS:

Microsoft Office (Word, Excel, Outlook, PowerPoint), Microsoft Project, Visio, SharePoint; Microsoft Messenger, Lync, Live Meeting; Genesys; WebEx; Oracle (ERP / MRP); VersionOne, CA Clarity PPM; Project Management Methodologies: Waterfall, Agile.

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Senior Project Manager

Responsibilities:

Aligned Insurance (Employee Benefits) business priorities with technology considerations as Business Project Manager of 4 -year, $3.7M Agile project.
Results were efficiency gains, reduced manual process interventions, reduced risk of remaining on unsupported system platform, and consistent customer experience.
Led 3-year, $522K project to address policy issues identified on any of 14 systems.
Eliminated root causes through system fixes, remediated policies, and customer communication.
Improved remediation process to attain sustainably more consistent output, delivering clear productivity baseline and efficient, more accurate reporting tools.
Managed program for regulatory reports’ hard deadlines for unclaimed property.
Oversaw on-time completion of deliverables from multiple resources across 4 lines of business, IT, and 2 vendors, ensuring output met business, compliance, and legal requirements.

Confidential, Chanhassen, MN

Project Manager

Responsibilities:

Managed 6-month technology, business, and operations project, integrating and installing new equipment. Cross-functional team covered 6 work streams with 17+ core members.
Met system, procedure, and needs, ensuring that system and business workflow were enabled on schedule.
Improved production capability that supported corporate 2014 goal for revenue growth of 5.9%.

Confidential, St. Louis Park, MN

Project Manager

Responsibilities:

Managed 15+ cross-functional, core team members for 5-month business process project to determine and solicit eligible borrowers for pilot mortgage assistance program. Delivered on schedule to very tight deadline, provided mortgage assistance to dozens of customers, strengthened company’s relationship with investor, and received Team Excellence .
Managed 10+ cross-functional, core team members for 1-year technology and business process project to automate and improve process for generating letters. Result was streamlined process that minimized opportunity for error, providing end users with more consistent, up-to-date, automated process.

Confidential, Brooklyn Park, MN

Project Manager

Responsibilities:

S ecured timely solution delivery from internal team, plus 4 suppliers for platform improvements, configuration changes, and vendor Warehouse Management System (WMS ) software patch deployments.
Results were improved stability to 10 warehouses (serving retail, grocery, online order fulfillment).

Confidential, Golden Valley, MN

Project Specialist

Responsibilities:

M anaged highly visible, strategic business process initiative, as Program Manager for Consignment.
Results were significant improvements for inventory lead time and working capital dollars.
Managed all consignment projects (average 4 months, 6 team members).
Led 19 Commodity Managers in 4 countries, planning and executing program strategy.
Designed test scripts and performed testing that supported successful Oracle upgrade with consignment functionality.
A chieved 2011 impact of $23M+, exceeding goal $5M.
Utilized Six Sigma and Lean methods for process design, improvement, and control.
Project completed on time with 30+ specific deliverables, which 1) achieved goal to reduce number of invoices on payment hold 90%+ from baseline metric, and 2) resulted in more accurate project accounting, strengthened relationships with suppliers, and reduced non-value-added work.
Placed and expedited purchase orders (in Oracle), critical to production and new product development.

Confidential, Burnsville, MN

Project Specialist

Responsibilities:

Served as Project Manager for process baselining and improvement initiative that contributed to company’s Quality System Confidential 9001 .
Led functional readiness work streams for inventory automation project that resulted in $100k annual savings.

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Senior Project Manager Resume

Minneapolis, MN

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