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Project Manager / Estimator Resume

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Fredericksburg, VA

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SUMMARY:

I am an energetic, driven professional with extensive experience in project management, customer service and estimating. I am a proven communicator who works well with other staff and clients to ensure smooth operations and project completion. I work equally well as team lead, team member, and independently. I enjoy a busy environment with room to learn and grow while improving the business bottom line.

AREAS OF EXPERTISE:

  • Project Management / Estimating
  • Customer Service/ Sales
  • Staff Management
  • Customer Relations/ Management
  • Quotes / Bid Proposals
  • Market Research
  • CMD Experience / MS Office Suite
  • Reporting/ Presentations

PROFESSIONAL EXPERIENCE:

Confidential, Fredericksburg, VA

Project Manager / Estimator

Responsibilities:

  • Manage multiple projects in the Washington DC Metro area from start to finish, including purchasing, project management, budgeting, client interaction, change order pricing, weekly status reports and billing.
  • Prepare material and labor takeoffs for new bids from architectural drawings using takeoff software.
  • Manage marketing projects including design, implementation and launch of a new website.
  • Conducted regular and ongoing support for estimating software (Plan swift). Transitioned the estimating department from paper drawings to using all software.

Confidential, Fredericksburg, VA

Customer Service/Project Manager

Responsibilities:

  • Preparing quotations for customers based on RFQ’s,
  • Responding to customer product inquires.
  • Generate leads using CMD.
  • Support sales and other departments throughout order processing through to completion of the project.
  • Conduct market research, attending trade shows to review new product launches, identify and meet with potential customers.
  • Present oral and written findings to departments and upper management on weekly progress of custom orders and sales.
  • Manage freight logistics, including scheduling, pricing, contract negotiations, preparing required international and domestic documents,
  • Project lead for implementation of a new web based customer management, manufacturing and financial software system. Tasks included system design, system testing and data migration.
  • Hire, supervise, and coach up to 12 employees and interns in the customer service, sales, and shipping departments building teams to efficiently accomplish tasks.
  • Schedule orders, ensuring that manufacturing capacity is efficiently utilized.
  • Procure all products and services for sales, customer service, and shipping departments, creating purchase orders and researching and selecting vendors.

Confidential, Norfolk, VA

Military Caseworker/Emergency Duty Worker

Responsibilities:

  • Designed and presented agency services to military personnel and dependents at military and naval base gatherings.
  • Activated Red Cross teams in disaster response, calling team leaders to gather additional emergency personnel.
  • Managed 2 to 3 emergency cases nightly for the families of serving military personnel, verifying the situation and alerting the relevant command using required formats.

Confidential

Yeoman Storekeeper

Responsibilities:

  • Managed all ship inventory, including food stores, parts, and office supplies, and updated information in the ship’s database.
  • Provided customer service to military personnel and represented the department in public relations throughout the US and Southern Europe.

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