SUMMARY:

• Managed technology products from concept to launch, leading cross - functional teams, owning product value propositions, and developing product documentation.
• Possess strong analytical and decision-making skills, with the ability to work across all levels.
• Managed internal resources, developed project plans, and assigned critical tasks to ensure smooth flow of the product development process.
• Exceptional communication, problem solving and root cause identification skills.
• Utilized MS PowerPoint, MS Project, and MS Visio to manage, monitor, and present project status and functionality.
• Worked with project stakeholders in defining, developing, and implementing profitable solutions while analyzing cross-functional business needs.
• Adept Confidential building relationships with development, support, QC, testing, and infrastructure groups.
• In-depth knowledge of project management tools, approaches and phases of the project lifecycle.
• Prepared functional specifications, implemented project plans, developed use cases, managed testing scenarios, and facilitated Scrum ceremonies.
• Facilitated successful Release of Code from Development to Production by proactively working with developers, testers, QA, and operations.
• Coordinated successful Release of Code, and led cross-functional teams to support each Release project plan & post Release/Change review.
• Concurrently managed multiple Releases and Changes.

EMPLOYMENT HIGHLIGHTS:

Confidential, Plano, TX

PROJECT MANAGEMENT ( Mobility/Cloud/IOT/Strategy)

Responsibilities:

• Managed all phases of project development and implementation by ensuring that business deliverables were completely satisfied, utilizing Confidential & Confidential ’s PRISM, CM/PM, One ATT CR Tool
• Overall product responsibility to deliver technical solutions within scope, budget, schedule
• Successfully delivered multiple projects (with budgets of $1.5M - $13.5M) impacting revenues ranging from $50M to $500M - within Agile/SCRUM/Waterfall, & blended PMO environments
• Met stakeholder expectations by leading consultative dialog across global teams to align resources and tasks, and to monitor project milestones & product requirements
• Identified and resolved product issues, by collaboration with project teams, SMEs, or by escalation to functional leadership to push resolution for timely delivery
• Strong familiarity with mobility/cloud/IOT trends and their impact on business processes

Confidential, Plano, TX

PROJECT MANAGEMENT (Consultative/Client Facing)

Responsibilities:

• Developed proposals by identifying product feature sets that define customer requirements
• Worked with onsite and offshore teams to manage and monitor complex IT projects requiring business systems data analysis and HW/SW product engineering requirements
• Spearheaded conflict management and prioritization of critical tasks.
• Developed documentation and supported the creation of product proposals in solving business problems for big data (finance) and mobility clients, utilizing ATG, MDM, ETL, BI
• Layoff decision due to lack of locally available projects resulted in elimination of my role

Confidential, Plano, TX

TECHNOLOGY CONSULTANT III/PROJECT MANAGEMENT

Responsibilities:

• Effectively resolved IT issues by working with Business & IT Infrastructure teams
• Facilitated interactive online meetings to gather IT/business requirements
• Identified system enhancements & documented business needs for internal clients
• Managed UNIX/Oracle project and deliverables, including SW code updates/deployments
• Workforce Reduction initiative due to re-organization led to elimination of my role Confidential

Confidential, Plano, TX

PROJECT/PRODUCT MANAGEMENT

Responsibilities:

• Identified and estimated the cost of projects related to IT business processes
• Documented product requirements & managed projects in an Agile/Scrum framework
• Consultant with KPMG - developed an IT Marketing Framework for Telecom client
• Created use case (UML - BPD) and requirements documentation for Telecom client
• Successfully landed a full-time role with Confidential and moved out of Independent consulting

Confidential, I rving, TX

PRODUCT MANAGEMENT (Product / Market Analysis)

Responsibilities:

• Developed competitive marketing document for network/cloud applications, to present a comparison of available solutions and vendors in the marketplace, including pricing
• Utilized consulting skills to work with partners/vendors in identifying cloud solutions.
• Maintained and updated the product catalog, including cost, price, and network elements
• Layoff due to 2008 financial crash led me to move into an Independent consulting role

Confidential, Arlington, TX

PRODUCT/PROJECT MANAGEMENT (Marketing Strategy)

Responsibilities:

• Delivered multiple concurrent R&D/projects with budgets ranging from $100K to $5M
• Interfaced with customers to identify business needs & implement useful changes
• Successfully developed SW solution to enhance usability/productivity of flagship product
• Skill-set was eventually misaligned in a market dictated by USPS, resulting in termination

Confidential, PLANO, TX

PROGRAM/PROJECT MANAGEMENT

Responsibilities:

• Defined product deliverables for market readiness of wireless products and services
• Assigned VoIP project and successfully implemented VoIP phone system Confidential Plano facility
• Managed cross-functional product delivery process via formal control of deliverables
• Spearheaded and managed multiple concurrent projects across technologies
• Maintained processes/resources to fulfill TQM initiatives, and align with project needs

Confidential, DALLAS, TX

PRODUCT MANAGEMENT

Responsibilities:

• First Product Manager hired to manage flagship SW product life cycle
• Successfully established Product Management and Release Management discipline
• Per CEO’s request, created unique security/authentication processes that led to creation of three process patents awarded from 2007 to 2014 - details provided patents section below
• Prepared marketing documentation, and created tailored responses to vendor RFPs
• Corporate merger with biggest competitor led to dilution of work and eventual termination

Confidential, DALLAS, PA

PRODUCT DEVELOPMENT/PROJECT MANAGEMENT

Responsibilities:

• Short-term assignment to implement IP PBX solutions for small to medium enterprise
• Applied VoIP skills to engage vendors/suppliers & develop turnkey IP PBX solutions
• Relieved of duty after completing assignment and opting to return to home-base

Confidential, RICHARDSON, TX

PRODUCT MANAGEMENT

Responsibilities:

• Leveraged Telecom market/tech skills to identify business needs & develop VoIP solutions
• Added revenue streams to hardware products by developing creative SW solutions
• Championed products across departments and geographically diverse stakeholders
• Helped enhance the functionality of the Contivity VPN switch with add-on VoIP solution
• Authored MRD, BRD, business plans, product roadmaps and planning presentations
• My role succumbed to a massive layoff forcing transition to Commonwealth Telephone

Confidential, Dallas, TX

PROGRAM/PRODUCT MANAGEMENT (E-Business Strategy)

Responsibilities:

• Collaborated and worked with E-Business technology partners/vendors to guide a high performance technology team in creating an online business platform for Confidential
• Technologies included EBPP, Single Sign-On, Data Security (to comply with PCI-DSS)
• Leveraged research skills to identify emerging tech and assess marketability of online solutions impacting the online customer experience
• Recruited by Confidential ’s largest technology provider, Nortel to manage a Product role