SUMMARY:

Overall responsibility as a Lead Project manager was driving key, multi - million dollar projects to successful completion from inception to delivery. Utilizing standard project management techniques while adhering to Confidential & Confidential guidelines and SOX compliance. I Work closely with all project team members to understand requirements, perform project planning, manage the ongoing implementation, and drive lessons learned analyses.

KEY SKILLS:

• PMO/Project Management
• Software development, Technology implementations
• Client Relationship Management
• Strong Communication and presentation skills
• Analytical problem solver
• Creative, resourceful and technically astute
• Business Analyst
• Risk and issue management
• Efficient in leading cross functional teams
• Supervisory/management
• Manage high work volumes

WORK EXPERIENCE:

Project Management Consultant

Confidential, Richardson, TX

Applications: A&AI, APP-C, ASDC, DCAE, ECOMP Portal, MSO, Policy Engine, SDN

Responsibilities:

• Provides timely and accurate development and testing reporting and visibility for the Pulse Report, and conducts recurring review meetings.
• Interacts with Agile application teams; Business Leads, Program Leads, Subsystem Owners (SSO), Application Scrum Masters, Application Leads, System Engineers to ensure that there’s consistent communication and updates and status on the progress for development and testing
• Builds and maintains strong relationships with and provide open communication to L4 leadership, group management and clients to ensure project goals are met and delivered on-time.
• Escalate significant issues that will impact development and testing deadlines, as needed, by utilizing strong abilities to manage issues and risks.
• Communicate effectively amongst various levels of the organization.
• Lead project initiatives from inception to delivery in a fast-paced environment with consistently changing priorities.
• Manage cross functional teams day-to-day project management activities such as project plans, project budget and financials, test plans and risk mitigation.
• Ensure implementations were release ready and can be supported by production.
• Oversee and coordinated all aspects of assigned projects against established project plans and budgets, test plans and risk mitigation plans.
• Create and maintain relevant project documentation that provides evidence and supports project health indicators. i.e. project plan, risk mitigation plans, documentation on decisions/actions etc.
• Facilitate, negotiate and manage contention issues and risk mitigations
• Diligently managed scope throughout the project and, when necessary, execute change control procedures to formally memorialize the resulting impacts to project scope, timeline, and/or budget

Sr. IT Project Manager

Confidential, Richardson, TX

Responsibilities:

• Plan, direct and coordinate all activities of IT teams for software development, testing, implementation and data conversion activities.
• Provides timely and accurate project reporting and visibility, and conducts recurring review meetings of the portfolio and IT plan.
• Interacts with other impacted IT and business organization’s managers, supervisors to ensure that there’s consistent communication and updates on the progress of the project.
• Builds and maintains strong relationships with and provide open communication to Project Management Team, internal departments/business units, director/executive director level leadership, clients and vendors to ensure project goals are met and delivered on-time and on budget.
• Escalate significant issues that will impact project deadlines, as needed, by utilizing strong abilities to manage issues and risks.
• Communicate effectively amongst various levels of the organization.

Sr. IT Project Manager/Consultant

Confidential, Houston, TX

Responsibilities:

• The project manager reported to the Director of QA as a Project Lead. This position focuses on the QA/testing group. The project manager was responsible for the testing of all applications from order entry to billing.
• Present their client and their projects to executive management as required.
• Responsible for executing the escalation process as needed to maintain the timeline for the QA test team.
• Responsible for working across multiple IT organizations/functions on projects to interface new clients into the Confidential environment. This includes detail plans, detail schedules, critical path analysis, methodology, and coordination with other IT functions, on-going expense tracking and actual vs. budget analysis.
• Works as a liaison to clients and other IT organizations
• Interacted with internal business organizations nationwide to assess the impact of business and operational issues and identify solutions to difficult business problems.
• Authored supporting technical documents to include Business Requirements, Software Requirements and any associated development lifecycle release schedules.
• Managed multiple small to medium-sized software development or implementation projects to successful implementation.
• Tracked defects, escalate issues and report progress for change requests. Secure approval of scripts and results from clients. Interact with developers communicating code defects discovered during the execution of test scripts.

IT Business Analyst/Consultant

Confidential, Garland, TX

Responsibilities:

• Lead review sessions to negotiated requirements modification when required
• Created functional/system requirements specification document (SRS)
• Responsible for maintaining a matrix of business/functional/system requirements
• Responsible for applying updates to business/functional/system requirements matrix
• Maintain business/functional/system requirements document versioning
• Ensure all documents are place in the database repository
• Maintain a modification history/changes log of requirements.
• Responsible for stakeholder sign-off on business requirements (BRD) and system requirements specification (SRS) documents
• Works as a liaison to clients and other IT organizations

Sr. IT Project Manager/Consultant

Confidential, Dallas, TX

Responsibilities:

• The OBM manages the project and the client from project inception through implementation.
• Present their client and their projects to executive management as required.
• Responsible for executing the escalation process as needed to maintain the timeline for a client to on board.
• Utilizing IT/UP methodology
• Utilized Prism for project tracking, financials and for maintaining project artifacts.
• Worked with AMDOC/TLG (Telegence) billing application.
• Lead JAD sessions to collect business requirements from client for the BRD (business requirements document), recommending business solutions, and working with the client to identify and confirm all requirements.
• Business understanding of SOAP or XML interfaces.
• Responsible for working across multiple IT organizations/functions on projects to interface new clients into the Cingular environment. This includes detail plans, detail schedules, critical path analysis, methodology, and coordination with other IT functions, on-going expense tracking and actual vs. budget analysis.
• Collect business requirements from clients, recommending business solutions/alternatives and assisting clients in utilizing services that allow them to conduct business with Cingular.
• May also be responsible for analysis of existing business processes, design and implementation of streamlined processes and leading client organizations in the identification, planning and implementation of business process solutions.
• Works as a liaison to clients and other IT organizations

Sr. IT Project Manager/Consultant

Confidential, Irving, TX

Responsibilities:

• Gathering Business/Functional requirements from Business Owners/Users and creating Functional Requirement documentation, Requirements Detail Design documents (RDD), Use Cases.
• Worked on Domestic and International projects
• Investigating and clarification of the Business Requirements
• Coordinating with impacted system to get the LOE’s (Level of Effort)/
• Gap Analysis and Risk Management
• Defining, creating proposal solution, screen mock-ups
• Participated in JAD sessions, Deep-Dives sessions for requirements clarifications
• Captured Meeting Notes and coordinating with the PM’s
• Lead User Requirements Detail Design document Reviews, responsible for User Sign-off
• Lead Development Design Reviews, responsible for Development Sign-off

Sr. IT Project Manager/Consultant

Confidential, Irving, TX

Responsibilities:

• Working with users and supporting IT development teams in defining IT solutions, translating business requirements into functional requirements and approaches for development.
• Defined business process flows and work flows within network environment for full System Development Life Cycle (SDLC) for a variety of technologies and platforms such as web, client/server, mainframe and entity-relationship diagrams (ERDs).
• Worked closely with the lead architects and analysts to develop assessments and project phasing.
• Represent the organization in multi system approach definition meetings, document meeting outcomes, and coordinate internal and external follow-ups to close issues in support of the project requirements and system approach.
• Collaborate with system architect and development leads to document software changes necessary to meet the requirements project request, lead and or participated in cross system design functional reviews.