SUMMARY:

• Over 10 years of experience in Information Technology and have worked in various Federal Government projects.
• Held positions such as Business Analyst, Systems Analyst, Project Manager, Project Administrator, and Principal Consultant.
• In - depth knowledge of ITIL best practices, Agile methodology, and Software Development Life Cycle (SDLC) methodologies like Waterfall, and Rational Unified Process (RUP). Scrum Master with experience in Traditional Waterfall and Agile / Scrum Project Management.
• Results driven with exceptional communication skills, including training with an emphasis on being a collaborative “Servant-Leader” to project and scrum teams.

TECHNICAL SKILLS:

APPLICATIONS: Remedy IT SM Suite, Visio, JIRA, TFS, Confluence, SharePoint, DOORS, MS Office Suite, Axure RP, TeamViewer, TFS, JIRA, JDE 9.2, Quickbase, One View Reporting, Camtasia, SnagIt, SOAP UI, Salesforce, ServiceNow, CA PPM

Databases: SQL Server 7.0, and MS Access 7.0, Oracle V11g, IBM’s Maximo platform

Operating Systems: Microsoft Windows 2008, NT, Vista, Android, BSD, iOS, Linux, OS X, QNX, Windows Phone, IBM z/O

EMPLOYMENT HISTORY:

Confidential, ROCKVILLE, MD

Consultant/Sr. Scrum Master

Responsibilities:

• I serve as Scrum Master for development scrum teams, including organizing and facilitating planning, stand-up, retrospective and demo meetings as well as ensuring that sprint documentation materials (such as the backlog, scrum board, etc) are maintained.
• Scrum Master /Agile Coach to SharePoint, and CA PPM teams as teams adopted Scrum framework improving team productivity by over 150%
• Drive clarity and alignment around deliverables, process, and execution paths for product development, infrastructure, and research projects.
• Assist scrum teams in resolving questions and blockers and wrangling what they need to excel.
• Represent scrum teams at Scrum of Scrums meetings.

Confidential, Ashburn, VA

Sr. Scrum Master

Responsibilities:

• Initiating, planning, and executing product development plan projects. Identifying all the right resources, assigning roles and work—and motivating the team. Providing all support to the team using a servant leadership style whenever possible, and leading by example
• Managing and guiding the project team through all product development phases to achievement of release date goals and milestones along the way. Tracking team progress, performance, identifying gaps, and adjusting plans.
• Engaging with stakeholders and leadership to ensure needs are met and to provide status on progress and outcomes.
• Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.

Confidential, Reston, VA

Principal Consultant/Sr. Scrum Master

Responsibilities:

• I performed as a Scrum Master multiple scrum teams.
• Established collaborative partnership with key stakeholders and provided coaching at all levels in an emerging Agile environment.
• Assessed the current organization and delivery environment and recommended optimal Agile practices.
• Facilitated roadmapping, planning sessions and retrospectives.
• Supported the triage and resolution of critical project issues.
• Prepared and delivered verbally and orally effective communications regarding progress and status for both internal and client teams.
• Performed hands-on project work, including analysis, design and change management, as needed by the project.

Confidential, Herndon, VA

Sr. Scrum Master

Responsibilities:

• Published committed project objectives. Identified and escalated impediments. Coordinated elements of the release plan with other technology staff outside of the project.
• Responsible for managing dependencies between the project team and third parties, release managers, between the project team and other development teams and facilitated Scrum of Scrums.
• Encouraged Software Architect and Team collaboration. Coordinated timely response and support to production customer issues and helped to ensure that teams maintain adherence to Service Level Agreements.
• Participated in project release estimation process and communicated project status to stakeholders
• Promoted adherence to Agile software development best practices. Drove continuous improvement initiatives at the project and team level.
• Coached and mentored individual team Agile coaches and scrum masters. Acted as an Agile coach to the project team.

Confidential, Herndon, VA

Agile Coach/Scrum Master

Responsibilities:

• Supported the product development team and participated in developing and maintaining team standards, tools, and best practices. Identified and demo impediments, prevented distractions, and empowered team to be self-organized.
• Scrum-related meetings: Tracked/communicated team velocity and sprint/release progress. Ensured development teams are practicing Agile principles ans maintained process documentation in Confluence
• Supported the product development process, facilitated project planning, reviews, daily stand-up meetings, retrospectives, sprints, release planning, and demos.
• Supported Product Owner by assisting with backlog maintenance as needed. Assisted with internal/external communication with prioritization and resolution of defects/bugs.

Confidential, Crystal City, VA

Sr. Business Analyst

Responsibilities:

• Used metrics to monitor performance and to initiate corrective and preventive actions and represented company at technical and standards organizations meetings.
• Rendered support to encompass areas such as user training, audit and oversight, platform coordination activities, business/user administration and second tier technical support for the IDX system.
• Supported the document tracker tool and platform releases.
• I maintained project management reporting including scorecard, monthly reports, and billing.
• Provided network performance metrics, customer service and other reports as required for the board report and service provider management.
• Analyzed and Tested business use cases and user stories document the test cases.
• Assisted customers with back end systems integration issues and implemented a customer evaluation and feedback process.