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Program Manager/sr. Functional Lead Resume

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Schaumburg, IL

SUMMARY:

  • 24+ years of experience in Information Technology
  • 15+ years of Program/Project Management
  • 18+ years of experience in Oracle EBS ERP implementation and upgrade Projects, with specialization in Financials, SCM, Manufacturing and Logistics/WMS projects.
  • Successfully managed multiple implementations. Expertise in Agile and Waterfall methodology.
  • Successfully delivered fifteen full life cycle implementations on oracle apps from 11i to R12.1.3.
  • Very Strong in the Oracle Financials, Manufacturing, Oracle Procure - to-Pay, Order-to-Cash business processes/flows in Oracle 11i and R12
  • Advanced level experience and knowledge in Financials, Purchasing, Sourcing, iProcurement, iSupplier portal, Order Management, Advance Pricing, Inventory, WMS and ASCP.
  • Hands-on experience on Supplier Life-Cycle Management, Supplier Hub. Proof of concept designed for a manufacturing company.
  • Experience in Implementation, migration and customization of various domains of oracle applications such as Manufacturing and distribution.
  • Expertise in Process Re-engineering and a certified Lean/Six Sigma Black Belt.
  • Implementation experience in Multinational, Multi-currency, Multi-Org Architect in Manufacturing, Power, Consumer and Industrial /Automotives Products, Health Care and Other Service Industries.
  • Strong Finance & Accounting background along with excellent communication skill.
  • Expertise in AIM Methodology and Good Exposure to Oracle UPK.

SKILLS:

Modules Implemented: Extensive Knowledge in AP, GL, AR, FA, SLA and Cost Management, Oracle Purchasing, iProcurement, iSupplier Portal, Sourcing, Contracts, Order Management, AME, Oracle Manufacturing, ASCP, WMS, MSCA and Inventory

PROFESSIONAL EXPERIENCE:

Program Manager/Sr. Functional Lead

Confidential, Schaumburg, IL

Responsibilities:

  • Managing an Oracle EBS R12 upgrade project. It is an R12 re-implementation.
  • Lead and prioritize testing requirements through meticulous analysis and verification, ensuring that requirement statements are complete, consistent, and concise.
  • Liaise with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
  • Ensure all artifacts complied with corporate SDLC Policies and guidelines.
  • Prioritize outstanding system issues and problems and ensured project deadlines were met with accuracy.
  • Prepare client presentations;
  • Develop models, Technology and Methodology for System testing Maintenance and Procedures.
  • Own and manage Integration testing, User acceptance testing and sign-off
  • Provide feedback to the Program Management Office (PMO), and stakeholders.
  • Deliverables cover all phases of the systems lifecycle including project plan, requirements, gap-fit analysis, design documents, interface design, data conversion, User, and User Acceptance test test plans

Confidential, San Jose, CA

Responsibilities:

  • Program Manager and Functional SME for a multinational Oracle Lease Finance Management (OLFM) implementation (US, Canada, EMEA and APAC) and OLFM system support.
  • Developed and managed the project plans, budget and delivery.
  • Establish and maintain the program charter, communication plan, and governance model with appropriate steering teams.
  • Work to manage the program risks, issues, and scope changes using defined program governance processes and tools.
  • Interface and communicate with program/project teams, management and stakeholders on a regular basis, to create a Program culture of inclusion and transparency.
  • Monitor and control the work to ensure that the program/projects remain on schedule.
  • Planned and directed the conversion and data migration of the Leases from Legacy systems.
  • Managed a team of 43 resources, both on-site and off-shore to configure, customize, test and deploy Oracle EBS.
  • Conducted detailed and comprehensive Business Analysis by working with end users and other stake holders to identify the system, operational requirements, and proposed enhancements
  • Created Business Requirement Documents and the Functional Documents.
  • Configured GL, AR, SLA, INV, OLFM, SFDC and Ivory Super Trump software.
  • Conducted the Gap Analysis in order to understand the 'as-is' and the 'to-be' scenarios
  • Conducted User Acceptance Testing (UAT) and collaborated with the QA team to develop the test plans, test cases and test data to be used in testing
  • Contributed to all setups; managed system/user acceptance testing and performed GL, AR, AP, FA, SLA and OLFM module implementation using Oracle AIM methodology.
  • Conducted customer-focused user .
  • Responsible for the rollout and support of Oracle 12.0.4 eBusiness Suite with multi-org enabled
  • Reviewed and approved process configuration, process integration, and material and business process documentation, business, organizational and process design decisions.
  • Resolved work orders collaboratively with the IS team and the business.
  • On global implementation phase, coordinated the performances of comparative study and review including Sanity Check on Legislative rules in 30 different countries throughout the World.
  • Ensured that, process designs are in line with business requirements.
  • Worked with user group to identify realistic and focused test scenarios.
  • Managed the support resources on required technical development.
  • Train and support process owners, and end users as required, on the Applications / Solutions.

Confidential, San Jose, CA

Program Manager/Senior Functional Lead

Responsibilities:

  • Establishing Project plan, resource plan, Program Charter, WBS, Cost Estimation and DRP.
  • Managed a team of 11 to implement Oracle Release 12.1.3 for the project life cycle.
  • Provide the functional direction for OM, PO, INV, BOM, WIP and ASCP modules
  • Understood and Studied the current business processes/requirements and future business flow in order to provide an integrated information system solution to meet the business needs of the company.
  • Mapped the Legacy system functionality to what was available in the Oracle applications for AR, EBTax, OM, PO, AP, INV, BOM, WIP and ASCP modules, identified gaps and offered solutions.
  • Prepared the Oracle Application Setup documents (BR.100) and the Functional Design documents (MD.050) for the new requirements of the company.
  • Implemented and provided production support for Oracle Applications R12.
  • Tested the Purchasing and Account Payables modules’ setup for inconsistencies.
  • Provided and conducted practice and Business Requirements definition sessions. Supported the production environments and users on a daily basis by resolving user issues post implementation
  • Analyzed user needs, conferred with users to improve procedures and identified and solved problems
  • Logged, viewed, accessed, monitored, followed up and closed the Service Request (SR) with Oracle Support.

Confidential, Atlanta, GA

Program Manager

Responsibilities:

  • Project Manager responsible for creation and maintenance of the project plan, WBS, budgets, Project Charter, Resource Allocation and Risk Mitigation.
  • Delivered the project on time and below budget.
  • Managed a team of 17 resources.
  • Reviewed all implementation deliverables both functional and technical. Provided feedback to Program Management Office (PMO) and system implementer. Deliverables covered all phases of the systems lifecycle including requirements, gap-fit analysis, BR-100s, interface design, data conversion and test plans.
  • Responsible for functional design of the integration project
  • Documented the current process flows, business requirements and fit/gap analysis for R12 General Ledger, Accounts Payable, and Accounts Receivable.
  • Mapping of current process and design of future process including required extensions
  • Interacted with users towards validating solution design, and documenting business requirements
  • New process design for integrating Master data and transactional data including OK2Pay and Remittance interfaces.
  • Integration testing from requisition to receipt flow
  • Prepare Test Scripts for CRP3 and BR100
  • Prepared MD050 for changes on existing interfaces and in corporate new functionalities
  • Conducted workshop sessions with business lead to demonstrate new R12 features
  • Knowledge transfer to Confidential IS team
  • Modules Implemented: GL, SLA, AR, AP, OM, PO and Ariba Integration with Oracle PO.

Confidential, VT

Program Manager

Responsibilities:

  • Coordinated a team of 7 resources to design, develop, execute and validate the solution for Oracle EBS. Fostered an atmosphere of accountability and recognition among team, significantly improving on-time delivery.
  • Developed project plans to monitor the implementation and testing and reported status to client executives. Planned and organized unit/system and integrity testing for all approved system change requests during the period.
  • Designed the Discrete manufacturing process with specific focus on Scrap and Regrind process and Quality management
  • Configured Order to Cash and P2P process including iSupplier integration.
  • Responsible for creating TO BE process flows based on the current AS-IS flows and perform fit-gap analysis
  • Configured Bill of Material and Routings for manufactured products and subassemblies
  • Setup WIP parameters, WIP Accounting Classes for Manufacturing Plants and Warehouses
  • Process designed for Vendor Consignment, purchases across operating unit
  • Requisition to receipt for the Procurement piece of the design including Content Zone, Punch-out, ASL, Sourcing Rule setups
  • Solution designed for Inventory Org structure including Inventory Orgs, Consignment Orgs, External warehouses and sub-inventories & stock locators
  • Solution designed for Print Bar Code label for incoming & finished goods materials
  • Developed and documented the Conversion Strategy for Item, BOM, Item Costs, Supplier, ASL, Open Purchase Orders and Requisitions
  • Configured iProcurement punch-out to vendors
  • Designed conversion solution for Supplier, Supplier Sites, Approved Supplier Lists, Sourcing Rules, Sourcing Rule assignments, Open Requisitions, Open Purchase Orders and Un-invoiced receipts
  • Functional design for custom objects, technical assistance and testing
  • Conducted design validation workshops, integration testing, data validations and user acceptance testing
  • Modules implemented: GL, SLA, AR, AP, FA, BOM, WIP, Inventory, Purchasing, iProcurement, Order Management, Payables, Inventory, WMS and MSCA.

Confidential, Phoenix, AZ

Program Manager

Responsibilities:

  • Jumpstarted a Vendor Managed Inventory implementation project that was behind schedule that had no project plan or project team.
  • Managed a team of 3 resources to configure, customize, test and deploy on a tight schedule (4 months from inception to go-live).
  • Developed and deployed a multi-site end-user program.
  • Designed and Validated Process Maps, configuration documents for Purchasing, Inventory, iProcurement and iSupplier modules including the VMI Process .
  • Implemented Procure to Pay flow, Both Catalog & Non-catalog requisitions, Transparent Punch-out for iProcurement
  • Configured & Implemented Sub-Ledger Accounting (SLA ) for Purchasing
  • Prepared test script for CRP & UAT, provided to Key-users
  • Custom solution designed & delivered for modifying changes to PO lines on iSupplier for multiple POs.
  • Assisted in Supplier on-boarding
  • Successfully completed CRP1, CRP2 and UAT. Handled Period End closing activity
  • Helped in Period Closing and Inventory Reconciliation

Confidential, Waukesha, WI

Program Manager

Responsibilities:

  • Managed the full scope of implementing Oracle Release 11and 12 E-business Suite in multiple locations worldwide.
  • Developed and implemented both an aggressive as well as conservative project plans based on client expectations.
  • Lead the development of project charters, budgets, work plans, and resource plans to manage the delivery of the objectives that are aligned with business goals of the portfolio managed.
  • Work to prioritize projects and deliverables, negotiate schedules, and manage expectations related to delivery.
  • Manage and forecast demand, allocating available IT resources to approved projects and initiatives.
  • Manage an appropriate level of full time employees and Supplier Augmentation labor to deliver approved projects/initiatives.
  • Successfully execute the program and related projects to agreed schedule, cost, and scope.
  • Reviewed all implementation deliverables both functional and technical. Provided feedback to Program Management Office (PMO) and system implementer. Deliverables covered all phases of the systems lifecycle including requirements, gap-fit analysis, BR-100s, interface design, data conversion and test plans.
  • Ensure all critical-path/project milestones were completed on schedule. Monitored project budget, milestone and earned value and reported status to client executives and senior management.
  • Co-ordinated multiple teams spread over different geographies with team sizes ranging from 10 members to 60 members on the various projects executed.
  • Upgraded quarterly release testing by redesigning testing and configuration management processes to improve efficiency.
  • Led the IT due diligence efforts and integration for the acquisition of Amersham, Inc.
  • Applications highlights include: large Oracle technology footprint, custom Repair management system (RMS), custom Field Engineer ordering applications
  • Ability to effectively communicate, negotiate and collaborate at all levels of our division including 3500 employees / 13+billion dollar Service division.
  • Deployment Functional leader for rolling out Oracle Application 11i - global design in 30 operating units in Americas, Europe and Asia.
  • Applications Consolidation Leader for Global Applications. As part this initiative ~200 finance, Manufacturing, planning and marketing related applications were consolidated, resulting in retirement of ~100 applications due to either obsolete processes or merge with existing global applications where processes were similar. As part the this initiative the support of the consolidated applications was moved to a managed services vendor in a “SLA driven” fixed price contract leading to cost savings to the tune of ~2 million USD annually.
  • Played key role of functional lead for multiple Oracle Application upgrade projects. In addition to the application upgrade, these projects also introduced major custom bolt on application for a business segment. Initiated and supported Sarbanes-Oxley review of interfaces.
  • Full functional leadership and decision making responsibility for implementation of Oracle Applications, Seibel, UCM, Cognos and Hyperion implementation including personnel and budget. Have managed sites in USA, France, Brazil, Japan, Singapore, India, Australia, Spain, UK, UAE and Saudi Arabia.
  • Responsible for integration of Manufacturing modules (BOM, WIP) with Order Management, Advance Pricing, Purchasing, WMS and Inventory
  • Requirement gathering and preparation of AS-IS and TO-BE documents.
  • GAP and fitment analysis
  • Designed and developed functional specifications (MD-50, MD-70) for several components to meet the functional requirements
  • Documentation of Set Ups, and functional specification documents for custom solutions
  • Designed Costing solution, including configuring related setups in Inventory, Costing, BOM & WMS (Cost Groups, Sub elements, Resources, Cost Group Assignment rules etc.)
  • Handled Cross-functional Solutions like COGS Recognition, Outside Processing, Manufacturing & Non-Manufacturing Costs, Rework Cost, Costing Localization at Latin America, FIFO cost methods for Argentina
  • Handled Localization solutions of Brazil, India, Japan, Saudi Arabia
  • Responsible to ensure that Delivery SOP are followed and Looking into the Quality aspects of the implementation
  • Defining the specs, layout and testing of all custom reports.
  • Solution designed for complex requirements of Order management and shipping transactions
  • Customized Sales Order Workflow to implement Export compliance check, COGS Adjustment and Inter-company Profit elimination
  • Configured Bill of Material and Routings for manufactured products and subassemblies
  • Implement DRP planning for Spares for Service
  • Used Min-Max & Reorder Point Planning for replenishment of items from Supplier to Main Store to Sub-stores using Internal Sales Order cycle
  • Handled Data conversion of Items, BOM, Open SO and PO and other Master Data.
  • Developed Custom solution on Delivery Planning, Shipping Rates and Price List
  • System setups for various Order Types, Document sequencing, Freight Carriers, Price Lists, FOB & Freight Terms, Shipping Parameters, Picking Rules
  • Handled Average, Standard, FIFO and PAC Cost Method across 26 countries.
  • Setup WIP parameters, WIP Accounting Classes for Manufacturing Plants and Warehouses
  • Customized Component Pick Release, Shipping label and Custom Invoices
  • Automate the Inter-Company transactions on Transfer-Pricing and Inter-Company Drop shipments.
  • Implement MSCA using bar code scanner for Sub-Inventory Transfer and Material Transactions
  • Process Designing on Auto-Internal Requisition, Purchase requisition and Auto-purchase orders across the organization
  • Implementing Outside Processing, Intercompany transactions along-with transfer pricing
  • Gathering Requirement on Order Management and designing solutions on ATO/PTO Model, Prepayment, Customer Acceptance, Order Reservation and advance shipment schedules
  • Handled Service contract to Order flow through Install Base for Warranty and other service items
  • Design Shipping network for intercompany & interplant product movement
  • Sourcing Rule designed along with Bills of Distribution to map supplier & facility sourcing
  • Solution provided on Quality inspection for incoming materials, Physical Inventory
  • Successfully completed CRP-1 & CRP-2 and UAT
  • Co-ordinating with Off-Shore team and ensuring timely delivery of custom objects
  • Managed Oracle Service Requests (SR's) to resolution.
  • Functional Support to Key users.

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