SUMMARY:

• Global Solution Design, Project Management, and Stakeholder Engagements 15+ years of experience in the solution development field delivering large - scale, mission-critical IT and business programs and projects as a creative and accomplished Senior Program Manager.
• A proven record of the requirements definition, project planning, delivery, and testing of sophisticated systems within performance metrics and financial targets.
• Extensive experience with domestic and international full life-cycle ERP implementation, cross-functional team development and leadership, process improvement, and metric design and evaluation.
• Business Systems Strategy | SDLC Management | Risk Identification & Mitigation | People Development + Coaching | Project Cost Estimation | Organizational Transformation | Client + Partner Communications | Change Management | System Roadmap Sequencing

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Edison, NJ

Responsibilities:

• Led a team of 7 consultants to manage a global template rollout program conducting activities including project planning, statement of work, metrics definition, budget tracking, and deliverable definition, for a semi-conductor manufacturer.
• Collaborated with stakeholders across the enterprise and regions defining and managing their requirements to ensure time and budget deliverables of the $30.5M fixed-priced SAP S/4 Hana project.
• Liaised with the executive steering committee to align and maximize S/4 Hana program with overall corporate strategic goals and initiatives.
• Developed and presented a long-term roadmap for users of the SAP system global rollout.
• Managed on and off-shore resources and performed site visits for the rollouts in India, US, Hungary, Germany, and Penang.
• Developed and implemented program-level processes for metrics reporting, communications, and project planning.
• Established goals and milestones as per the desired results to be generated by the project.
• Recruited, developed, and managed a team of FI, MM (P2P), PP, and SD functional consultants through As-Is/To-Be requirements gathering, business blueprint, gap analysis, and development phases for newly acquired plants on SAP S/4 platform (SAP AMS/HES).

Senior Program Manager

Confidential, Camden, NJ

Responsibilities:

• Recruited by the client’s CEO to turn around a critical enterprise technology program and provide periodic health checks to the board of directors, executive steering committee, and other project sponsors.
• Managed a team of 15 consultants that performed assessments of the existing technology landscape to transform the ERP needs in alignment with overall organizational goals and objectives.
• Partnered with team members to gather requirements, build project documentation, while managing complex projects lifecycles.
• Worked closely with IT Director (Resource Manager) to align resources to project schedule and ensure resource availability.
• Aligned overall enterprise technology platform with mission-critical initiatives and business objectives defined by client’s senior-level executives as part of the yearlong contract extension.
• Provided overall leadership and direction to project resources through the Project Management Office (PMO), implemented requirements and release management, project status metrics and reporting status, created financial accounting controls (Balanced Score Card), aligned budgeting processes, and implemented capacity modeling and earned value reporting.
• Facilitated program management processes and disciplines in business functions, including program schedule and monitor quality, communications, human resource, cost, procurement, risk/issue, and change management.
• Migrated SAP landscape from on-premise to SAP HEC Cloud completing one phase of the 5-year ERP transformation and modernization strategy creating room to grow and shoring up the foundational systems and facilities to be best-in-market.
• Authored the S/4 Hana Cloud technology roadmap building integration between SAP modules - Finance (1610, 1708), Ariba SuccessFactors, and EAM.
• Led cross-functional teams to drive towards successful project execution of deliverables within budget, timeline and scope.

Project Manager

Confidential, Collegeville, PA

Responsibilities:

• Led the $14M technology transformation for the world’s largest agri-chemical company by implementing supply chain management and financial integrations (SAP SCM/FI -MRP, PP) and SAP T&E.
• Built and maintain partnerships with staff to include C-Suit (Executive Sponsors), Steering Committee and other project staff to deliver global program.
• Chosen to serve as Acting Confidential Lead to manage the APAC, EMEA, and Americas rollout and implementation of SAP FI, including Concur T&E integration and corporate card management programs.
• Managed the global SAP Concur/FI integration roadmap including cross-functional program strategic planning, sequencing, and project lifecycle execution; projects required extensive localization / translation management and organizational readiness.
• Partnered with business, IT and project team members to recommend, approve, evaluate, select and implement tool to meet project deliverables.
• Leveraged agile/scrum methodologies in project management activities.
• Developed and initiated internal processes to improve program delivery within specific timeframes.
• Managed multiple concurrent global and multi-phased implementations following Concur’s implementation methodology.
• Configured FI/HCM to Concur expense system building forms, workflows, and audit rules and configured the integration of BoA card system for expense reporting.
• Provided leadership and mentoring to lower level (junior) project managers.

Senior Business Solutions Analyst

Confidential, Media, PA

Responsibilities:

• Defined and led strategic direction to complete large-scale SAP ECC enhancements (SAP MM/SD) and marshalled cross-functional teams through project tasks, including charter, budget, scope, WBS, schedule, risk management, testing, QA, final close-out.
• Directed solution architecture and implementation, including offshore development, of a retail Point-of-Sale (POS), P2P system.
• Identified and analyzed development and production pain points, developed resolution action plans, and set and monitored performance goals.
• Collaborated with technology oversight team to build templates for the production system (SAP PP/MM-PUR/SD).

Global Integration Lead

Confidential, Philadelphia, PA

Responsibilities:

• Selected by client’s CTO and global program lead to manage the integration of SAP retail system with 61 legacy systems across four geographic regions (US, EMEA, APAC, and Latin America) for a major global retailer.
• Facilitated stakeholder meetings updating the CTO, regional VPs, and business leads on program overall health.
• Executed the CTO’s enterprise platform standardization program and regulatory requirements.
• Conducted process improvements stressing productivity resulting in reduced time-to-test, re-work reductions by 30% across the development lifecycle, reduced resources and costs by 30% for product development and testing, reduced product errors at delivery by 80%, and booking of 10% more work through the production pipeline.
• Instituted the production support model using SAP Solution Manager and managed client from solution implementation to AMS Support.

Manager

Confidential, Atlanta, GA

Responsibilities:

• Defined and championed near-term goals based on strategic direction established by senior management and fostered customer loyalty by ensuring full solution and software utilization maximizing value for Confidential ’s customers.
• Collaborated with management teams to deliver assigned programs - Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.
• Identified critical business issues, analyzed root cause and problem context, and generated insights about client and industry business performance improvement.
• Led a team of cross-functional teams that collaborated with clients to drive current state assessment, gap analysis, and project remediation phase and drove client revenue spend by strategically upselling products and services.
• Worked closely with Pre-sales team to architect solution demos. Provided technical inputs to Statement of Work.