Sr. Project Manager / Mgr Resume
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Falls Church, VA
PROFILE & SUMMARY:
- A certified Project Management Professional (PMP) with over 20 years of experience in Information Technology (IT) and Project Management.
- Managed a PMO and implemented project management policies and standards.
- Managed infrastructure and software application projects ranging from $2 - $5 million dollars with 10 - 20 stakeholders using Agile, Waterfall and SDLC methodologies for federal government agencies, non-profits and large commercial companies.
- Able to quickly build and maintain leadership relationships with project stakeholders and technical teams.
- 10+ years managing IT Infrastructure and COTS applications.
- Managed infrastructure projects including data center migrations, server / software upgrades and cyber security projects.
- Managed CRM software implementations and modifications and open source developments using SDLC and Agile methodologies.
- Managed day-to-day project activities for multiple large scale and successful projects including project communications, developing schedules and dashboards, defining scope, identifying and escalating risks, stakeholder interaction, milestone management, and key performance indicators.
- Effective relationship builder and managed teams consisting of technical staff, business stakeholders, federal government project managers, contractors, sub-contractors, vendors, off-shore, matrix, and cross functional teams.
- PMP, SCRUM and ITIL v3 certified.
EXPERIENCE:
Sr. Project Manager / Mgr
Confidential, Falls Church, VA
Responsibilities:
- Served as the Sr. Project Manager for the consolidation of 9 to 3 data centers for Confidential .
- Managed the logistics including assigning tasks to network engineers, cyber security staff and vendors.
- Served as the primary point of contact and developed an overall delivery strategy and communicated weekly with the deputy CIO.
- Tracked progress of tasks and addressed issues and risks.
- Developed and maintained project status dashboards for communicating with the CIO and project stakeholders. Served as the primary voice of the data center consolidation effort. Lined up vendors from Oracle, Dell and VMware to ensure support when required.
- Managed a staff of 10 including Project Managers, ITIL SME, Technical Writer, Change Management analysts and sub-contractors. Implemented new project management processes, procedures and templates. Oversaw the quality of staff products, assisted in issue resolution, ensure corporate compliance and built a strong functioning team by coaching and facilitating team activities.
Project Manager
Confidential, Fairfax, VA
Responsibilities:
- Led IT Enterprise Cyber Security projects including Endpoint Management (ForeScout) and Data Loss Prevention.
- Acquired an understanding of network security components - including setting up cyber security rules and issue resolution.
- Led key strategic project to install 3COM / Cisco switches and routers in 10 regional offices, 3 headquarter buildings and 2 data centers. Collaborated with remote technical team to develop deliverables and plans for implementations. Served as the team spokesperson to both the prime contractor and government executives. Provided stability, structure and a strategy to this project that previously caused substantial division between the prime contractor and the government client.
- Managed multiple projects with cross-functional projects teams using SDLC methodology to include scope definition, requirements, design and closing.
- Conducted and documented weekly joint status meetings. Presented bi-weekly project status to staff in an open group setting that included CIO staff, stakeholders, and technical team members.
Project Manager/Consultant
Confidential, Gaithersburg, MD
Responsibilities:
- Served as one of three project managers to lead the migrations of applications and physical and virtualizing servers from an Confidential external data center to an in-house data center.
- Ensured teams that supported Microsoft Windows, Oracle DB, SQL Servers, VMWare, and a variety of other technologies along with application test teams were ready and available for migrations which frequently occurred during non-production hours.
- Led discovery phase for business system owners, operations, networking, quality and test teams to document decisions, risks, challenges and action items.
- Served as the Data Integration PM/Lead for a Salesforce.com implementation for Sales Reps. Managed teams that migrated data from three legacy systems to Salesforce.com. Overcame a data work stream “red status” to deliver data to sales reps in time for a National Sales team meeting.
Project Manager / Consultant
Confidential, Bethesda, MD
Responsibilities:
- Served as the Project Manager for Confidential ’s Data Management Center. Managed data flows from Confidential ’s Core Labs to Confidential Data Management Center.
- Used Agile methodology to implement software development requests. Conducted morning scrum meetings with web & ETL developers and a database architect. Served as a central internal point of contact and reviewer for collecting system artifacts (plots, charts, protocols, etc) for display in the new application.
Project Manager
Confidential, Reston, VA
Responsibilities:
- Served as a Project Manager for Confidential ’s Siebel 7.5 CRM application. Led both business and technical teams through SDLC (Hybrid Waterfall / Agile) methodology and approximately 2-month release cycles.
- Managed the selection and implementation of a training department’s content management system (CMS) for a training department. Documented requirements, developed the project schedule, interviewed stakeholders, researched vendors, and steered the purchase through Confidential ’s procurement process.
Training Manager/Lead & Developer
Confidential
Responsibilities:
- Managed off-shore training development products (with Siebel CRM).
- Developed project schedules, conducted conference calls, reviewed product progress/delivery, and signed off on finished products.
- Managed teams of trainers serving on large-scale disaster relief operations including Confidential and Confidential .
- Managed training delivery on short notice and under adverse conditions.
Sr. Siebel Technical Consultant & Staff Instructor
Confidential, Reston, VA
Responsibilities:
- Project manager and developer for Siebel reports development for the global installation at Confidential - Atlanta, GA.
- Met with stakeholders, documented requirements, designed solutions, and built Siebel Actuate reports.
- Taught Siebel technical and business analysis courses to Siebel managers and consultants.
- Courses included: Siebel technical foundation course (3-week course).