SUMMARY:

• Senior Project Manager and Master Retail & Specialty Solution Provider for several Major Retail Chains.
• Has maintained a hands - on, "in the trenches" experience to ensure the successful results.
• Retail focused IT executive experienced in managing IT strategy and implementation of projects for a variety of retail/wholesale organizations.
• Strengths include knowledge of the entire supply chain from product design, global sourcing and logistics through ultimate customer delivery.
• Recent experience has focused on IT and Corporate Strategy definition, Process Improvement, Software Package Selection through Implementation and Systems Integration.
• A Transformation Leader, transitioning organizations to meet the needs of their growing business.
• Has demonstrated a history of e xpertise in A gile, Scrum, Waterfall, Project lifecycle methodology and metrics-based management for delivery of systems.

EXPERTISE:

Systems and Applications: Confidential /PMM & MMS, SAP, Microsoft NAV, Confidential MS, Richter.

Financial: GP/MEM, CIP, FAS, AMTDirect, Avalara, Loss Prevention, POS, Success Factors, Crystal Reports, Merchandising Replenishment, Space Planning and New Product Placement Systems, Customer Sales and Forecasting, Field Service Merchandising, Data warehousing and Data Mining, e-Commerce, EDI, Kronos and Warehousing/Distribution Systems.

SPECIALTIES:

• Orchestrating Software Package Selection and implementations, Process Improvement, Retail IT, Program/Project Management, Global Sourcing, eCommerce, Order Management, B2C, B2B, DTC. Migration/Integration of data from Post Merger/Acquisitions. Engineering the converting of data from one ERP to another to consolidate for synergies/cost savings, all in very brief time frames.
• Formulated Customer Loyalty programs and tracking systems to leverage promotions, assortment of ecommerce vs retail and enhancing the consumer experience. Implemented cross selling and upselling programs at POS, Mobile and Ecommerce. Charted PMO’s and outsource Service delivery using on shore and off shore resources.

PROFESSIONAL EXPERIENCE:

Confidential

Managing Director, Sr PM, Vernon & Little Falls, NJ

Responsibilities:

• A Senior Executive Master Retail Fashion & Specialty Solution Provider.
• IT Operational Advisory Services for several Major Retail, Wholesale and Manufacturing Supply Chain.
• Sr Project & Program Manager managing resources and Project Management Governance.
• Hands on BA liaise with core technical and business resource on design, documenting, testing & delivery of IT systems.
• Define and owns project plans. Direct several teams, project managers and identify resource needs.
• Manage multiple project timeline, identified quality levels and compliance for SOX & PCI/PII.
• Effectively lead teams with structured meetings and information flow between teams and other key stakeholders.
• PM for IT Software Implementations and roll-outs. Managing in-house, vendors as well as onshore and offshore resources.
• Providing IT services and solutions for Large Convenience, Luxury Fashion, Specialty Retailers and Manufacturing,
• Integration of work stream project plans to support one integrated plan & calling out inter-dependencies.
• Facilitation of weekly project meeting to review plan/risks/prioritization, stakeholder engagement & escalations.
• Effective oversight of change management plan in alignment with project implementation planning.

Confidential

VP PM of Advisory Services, Edison, NJ

Responsibilities:

• IT/SAP Sr PM for Confidential Consulting, simplifying SAP for multiple Retail & Fashion clients.
• Effectively Leading an IT Organizational practice team of SAP Retail & Fashion consultants, both on shore and Virtual off shore teams, keeping the costs in check for large scale projects within budget, on time with exceptional quality.
• Securing projects for highly skilled SAP consulting resources implementing Retail SAP, CAR, SAP upgrades, and POSDM integration.
• Program Manager for SAP FMS and Retail Programs and Project deliveries at multiple clients.
• Manage projects with multiple POS’s for B2B, B2C, DTC for known brands such as Ray-ban, Persol and Oakley.
• Managed delivery of a strategic SAP FMS Program at a client for migration of system from AFS to FMS Retail.
• Managed escalations and de-escalation of issues as well as manage communication across clients and within internal teams.
• Organize client demos using in-House SAP Retail System for CAR, MIM/Fiori, POSDTA, FMS and S4 HANA, as well as in-house custom-built Applications. Allowing proof of concept before implementing.
• Created several proposals for responses on RFP’s as well as managing P&L.
• Leading and growing the existing Consulting Practice including leading and delivering ITS based services.
• Achieved getting into additional Multi-Billion Dollar SAP Retail clients as well as getting new projects and adding resources to handle the increased demands of the business before getting formal SAP Partnerships. SAP Clients: Luxottica, Mars, Tumi, Under Armour, Coach and Loblaws.
• Executed getting SAP Build Partnership and SAP Service Partnership with Capgemini, all in a brief time frame.

Confidential

Sr. Retail Project Manager & Business Analyst, East Rutherford, NJ

Responsibilities:

• Responsible for transitioning the organization from manual processing to using ERP Applications SAP, Confidential /PMM & Microsoft NAV as well as keeping all system applications up to date on new releases through software and hardware upgrades.
• Worked closely with CEO, CIO, CFO, SVP Marketing, SVP Merchandising, SVP Store Operations and Logistic to ensure the organization’s flawless execution of a nationwide US and Canada ERP rollout. Store growth from 250 stores to 850+ stores.
• Responsible for managing scope, planning and implementation of several unified branding strategies for Retail Duty Paid stores.
• Managed complex environments with multiple stakeholders for custom-developed concession programs and store concepts for new retail trends. Configuring the systems for Retail mix of nationally recognized brands and quality local products.
• Managed SAP, IBM and Accenture for BPM sessions for entire supply chain to create implementation plan, identify gaps for implementation of a new SAP instance to support the Duty Paid Retail business covering all Retail concepts from Confidential /PMM.
• Managed: Confidential PMM Merchandising - Implemented in 5 months, NAV2013 - Implemented in 3 months, Production Support for Global SAP, multiple POS as well as many home-grown bolt-on applications.
• Executing and building supporting systems for new retail brands to support the growth of Duty Paid and Duty-Free concept stores for: Confidential Group, World Duty Free, Dufry and Nuance. Each Company having various and unique positions and focus on performing several functions that cut across businesses, including IT, Store Operations, Finance, HR, Production, Quality and Logistics.
• Exceptional communication skills at all levels, verbal, written, phone, in person and for correspondence.
• Created and Facilitated the delivery of presentations for large audiences for building understanding and agreement among teams.
• Analyzed and revamped hundreds of processes. Documenting and determining the resources roles, responsibilities and plans to support the change management needs.
• Defined and own project plans while liaise with core technical and business resource.
• Directed several teams, project managers and identified resource needs. Managed multiple project timeline, identified quality levels and compliance for SOX & PCI/PII to exceed the program goals including setup of PMO.
• Effectively lead teams with structured meetings and information flow between teams and other key stakeholders.
• Financial Software Applications: Great Plains/MEM, CIP, FAS, AMTDirect, Concur, Kronos, Success Factors, Crystal Reports, DataVantage XBR: Lost Prevention Systems and Sales Audit. POS Applications: Aptos/Epicor/CRS, Info Store, Wincor/Diebold Nixdorf.
• Managed Designs for modifications and interfaces to capture customer information and “Customs” details for the Duty-Free Brands: Dufry, Nuance and World Duty Free at the POS, ecommerce and Mobile Apps.
• Supported Confidential Booksellers.com for Customers Buying Online and P ickup in any one of Hudson’s book stores at airports and commuter stations.
• Manage and directed the implementations and upgrades of hardware & software Applications for both Duty Paid and Duty-Free Systems, conversions and interfaces, highly customized modifications and BI reporting needs to support the business.
• Created, documented, implemented and manage PMO to ensure yearly audits and compliance: SOX and PCI/PII.
• Manage third party consultants and secure a highly efficient staff team of in-house resources to support the multiple application systems using Back-up buddy model to avoid risks.
• Created Project Charters, Capex and Opex budgets.

Confidential

Sr. Retail Business Analyst, Vernon, NJ

Responsibilities:

• Consultant/Project Application Manager of Retail Applications for Confidential in Santa Monica CA. Leading internal and external teams.
• Project Management, Communication, Analytical, Priority Setting, Problem Solving, Relationship Management and Change Management.
• Responsible for Confidential 's advanced replenishment, space planning & SAP/EDI integration for several Retailers: Walmart, Kroger, HEB, Best Buy to name a few.
• Manage in-house and third-party consultants for all VMI scan base trading accounts.
• Transition - implementation, conversions and interfaces, custom modifications, upgrades and reporting needs to support the retail entertainment business of VHS/DVD.
• Coordinated resources for the Data Migration from SAP to Confidential /MMS when Confidential was acquired by Sony.

Confidential

Sr. Retail Engagement Project Manager, Parsippany, NJ

Responsibilities:

• Responsible for managing large scale programs, projects for multiple Retailer accounts and resources for Confidential ’s Portfolio Retail Products to optimized product and channel planning across the retail/wholesale divisions.
• Specialized in implementations and upgrading software releases
• ABC Carpet & Home: Designed, coded & implemented custom processes for MMS and WinDSS/POS to support customer work orders, B2B, B2C and DTC.
• Worked with Product Development on the design of base enhancements for future releases of the Software as well as managing multiple large projects.

Confidential

Sr. Technology Transfer Project Manager, Secaucus, NJ

Responsibilities:

• Responsible for managing and spearheaded the implementation of Confidential Retail Merchandising System for Europe.
• Designed and coded custom-built processes for Retail & Wholesale to make both systems work seamless together.
• Implemented ERP and supported the roll out of over 200+ CRS/POS systems, implementation of two warehouses (UK and Holland) in nine European countries.
• Responsible for all application development and systems support for: Europe, Canada, US Cosmetics and Jewelry.