Salesforce Project Manager Resume New York, NY - Hire IT People

SUMMARY:

Salesforce Project Manager / Business Analyst with passion for delivering best in class solutions.
Outstanding communicator, known for developing trusted relationships with business stakeholders, IT managers, and internal and customer technical teams.
Collaborate with and lead cross - functional teams to define projects, align efforts, and deliver within timelines and budgets.
Draw on experience with Agile, Scrum, SDLC, PMBOK, and other PMI concepts to determine best methodologies, frequently hybrid, to deliver 95% of projects within time and budget goals.

EXPERTISE AREA:

Strategic Partnerships
Project Vision, Strategy & Plan
Change Management
Needs Analysis & Prioritization
Business Recovery & Risk Planning
Software / Salesforce Implementation
Business Process Re-engineering
Team Motivation & Leadership
Project Management & Reporting

PROJECT & TECHNICAL SKILLS:

Salesforce, Process Builder, SOQL Server, Data Loader, MS Office Suite (365), MS Project, MS PowerPoint, MS Project, JIRA, Exchange Server, Networking (TCP/IP, SMTP, FTP, DNS), HTML/CSS, UX Best Practices.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Salesforce Project Manager

Responsibilities:

Participating in end to end Salesforce implementation planning including project management,issue management, communication and change management.
Establish and maintain trustedadvisor relationships with client project stakeholders.
Supporting ongoing projects to deliverenhanced online assets and better internal processes.

Confidential, New York, NY

Contractor / Project Manager

Responsibilities:

Established trusted relationships with customer executives, co-developed functional requirements and scopes, authored technical specifications, and directed IT and business resources.
Managed technicians, vendors, and customer IT and business personnel to deploy OS, Salesforce, POS systems, servers, routers, PC’s and Macs, mobile devices, and other equipment. Directed customization of vendor software.
Directed customization of Salesforce.
Reorganized process flows to achieve best practices.
Utilized waterfall, PMBOK and Agile methodologies, frequently hybridized, to support 25+ scheduled installations.
Fullfilled identified objectives by analyzing and applying theoretical, technical and managerial skills to meet project requirements, lease risk management within project management team, ensure risks have appropriate mitigation and contingency plans; used change control processes to ensure accuracy of baseline deliverables.
Ensured assigned budgetary requirements were met with acceptable profit margin and ROI.
Develop and adjust project schedule, baselines and timeline to align with all procurement contracts and agreements.

Confidential, Brooklyn, NY

Project Manager

Responsibilities:

Created protocols and procedures to utilize emerging technologies for marketing, including websites, saas (Salesforce), mobile websites, social media, direct mail, sales and lead funnels.
Integrated multiple marketing media and online assets into pre-packaged campaigns. New product concept generated new revenue stream which accounted for greater than 40% of all revenues in 2014 for client.
Evaluated customer analytics to create/improve marketing campaign processes and systems.
Lead more than 20 projects with cross-functional and diverse teams to drive process evaluation, initiative identification and execution to ensure stakeholder engagement; utilize unique POV (Point of View) that supported business strategy and growth.
Created and implemented communication and engagement plans to ensure high satisfaction of stakeholder expectations including senior executives, clients, outside consultants, programmers, vendors and more.

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Salesforce Project Manager Resume

New York, NY

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