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Sr. Program Manager Resume

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New York, NY

SUMMARY:

  • Acknowledged senior leader that is able to immediately contribute to the success of an organization
  • Proven track record overseeing / driving high profile successful implementations and process improvements using Agile and Waterfall methodologies
  • Expertise includes strong communication & collaboration skills, ability to interface effectively with senior management, budget management, resource management, best practices, oversight and governance

EXPERIENCE:

Confidential, New York, NY

Sr. Program Manager

Responsibilities:

  • Developed / implemented multi - year / multi-phase upgrade to the Amex marketing / campaign management platforms supporting offer persistence.
  • Ran the Metro PMO office including the management of the technology budget across fifteen teams
  • Contributed to roadmap discussions for process improvements aligning business needs with the IT agenda
  • Managed the development of a Central Eligibility Hub using Big Data
  • Managed the feasibility study to upgrade the current Unica version using Big Data and Splice Machine

Sr. Program Manager

Confidential

Responsibilities:

  • Responsible for the analysis, development and implementations of two large transformation projects
  • Incorporated domestic and international Bureau functions for 24 markets across multiple business units
  • Managed the GCP technology budget, coordinated funding efforts with business partners
  • Reviewed and insured SDLC processes are followed for waterfall and agile projects
  • Coordinated various audits on system processes and controls
  • Developed metrics on project status and application usage
  • Provided bi-weekly presentations to senior management, communicating financials, risks and status

Confidential, New York, NY

Program Manager

Responsibilities:

  • Program Manager for a number of high profile projects
  • Responsibilities include budget management, change management and standards development
  • Developed projects using Agile and Waterfall methodologies
  • Provided staff mentoring, and managed conflict resolution across teams
  • Ran daily scrum meetings proactively addressing issues
  • Provided application metrics to Sr. Management

Confidential, New York, NY

Principal

Responsibilities:

  • Implemented Bond and Repo settlement process via DTC using the in-house Settlement System
  • Enhanced Collateral Management system to process Pledges and Releases for Tri-Party business
  • Developed & enhanced collateral availability calculations
  • Integrated Securities Lending requirements with Collateral Management System for releasing pledged securities
  • Developed bulk Pledge and Release capabilities
  • Provide ongoing management consulting services to clients
  • Developed website for client supporting 5000 concurrent users using an external hosting provider
  • Developed in-house intra-net web sites to support the foreclosure business
  • Provided strategic oversight and recommendations for client systems

Confidential, New York, NY

Vice President

Responsibilities:

  • Managed outsourcing provider resources (offshore, near shore and in-house resources)
  • Responsible for PMO activities & project governance including resource allocations, headcounts, budgets, monthly metrics, scorecards, and communications to stakeholders and management
  • Evaluated cost reduction alternatives and provided strategy to the business for approval
  • Program manager for many large scale global initiatives including the migration of the datacenter, the development of a global cash transfer system, and the migration of the SS&C Back Office
  • Provided IT application vision and strategy including the upgrade strategy for 140 COTS applications and many process improvements supporting the Equities, Fixed Income and the Derivatives business
  • Responsible for sustaining all applications including the front & back office systems
  • Developed strong relationships with department heads and senior users

Confidential, New York, Redwood City, CA and Phoenix, AZ

CIO

Responsibilities:

  • Provided IT vision and strategy
  • Developed IT policies, and guidelines. Established Production metrics and SLA’s
  • Reviewed and approved all IT spending including all purchases and work orders
  • Managed IT including developers, support staff, help desk, network and server groups
  • Evaluated software products finding the best solutions that fit the business strategy
  • Moved Redwood City (eProsper) Data Center to New York
  • Restructured and optimized system capabilities
  • Reorganized the IT department to better align with the business partners needs
  • Established PMO, change management process and production support controls and alerts

Confidential, New York, NY

CIO

Responsibilities:

  • Provided strategic vision for IT initiatives that supported 1100 traders across the country
  • Managed and mentored staff of more than 120 IT professionals including developers, database administrators, network, server and helpdesk professionals
  • Developed policies, production turnover’s procedures, and guidelines
  • Introduced Production SLA reporting and Management Metrics
  • Managed large budget (over 30MM)
  • Maintained eight COTS trading systems that processed over 130,000 trades daily
  • Developed an in-house built proprietary trading system
  • Chosen by the NYSE to help develop a MOC (Market on Close) interface into the Confidential Trading system
  • Developed a real-time multi-level risk management, compliance lockout and alerting system that was fed from all of the trading systems simultaneously, a real-time married put routing system for short sales, and many position management tools for the traders and back office use
  • Streamlined all interfaces to back-office systems
  • Presented Confidential systems and strategies to other Broker Dealers, Prop Trading groups and Hedge Funds

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