Sr. Program Manager Resume
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New York, NY
SUMMARY:
- Acknowledged senior leader that is able to immediately contribute to the success of an organization
- Proven track record overseeing / driving high profile successful implementations and process improvements using Agile and Waterfall methodologies
- Expertise includes strong communication & collaboration skills, ability to interface effectively with senior management, budget management, resource management, best practices, oversight and governance
EXPERIENCE:
Confidential, New York, NY
Sr. Program Manager
Responsibilities:
- Developed / implemented multi - year / multi-phase upgrade to the Amex marketing / campaign management platforms supporting offer persistence.
- Ran the Metro PMO office including the management of the technology budget across fifteen teams
- Contributed to roadmap discussions for process improvements aligning business needs with the IT agenda
- Managed the development of a Central Eligibility Hub using Big Data
- Managed the feasibility study to upgrade the current Unica version using Big Data and Splice Machine
Sr. Program Manager
Confidential
Responsibilities:
- Responsible for the analysis, development and implementations of two large transformation projects
- Incorporated domestic and international Bureau functions for 24 markets across multiple business units
- Managed the GCP technology budget, coordinated funding efforts with business partners
- Reviewed and insured SDLC processes are followed for waterfall and agile projects
- Coordinated various audits on system processes and controls
- Developed metrics on project status and application usage
- Provided bi-weekly presentations to senior management, communicating financials, risks and status
Confidential, New York, NY
Program Manager
Responsibilities:
- Program Manager for a number of high profile projects
- Responsibilities include budget management, change management and standards development
- Developed projects using Agile and Waterfall methodologies
- Provided staff mentoring, and managed conflict resolution across teams
- Ran daily scrum meetings proactively addressing issues
- Provided application metrics to Sr. Management
Confidential, New York, NY
Principal
Responsibilities:
- Implemented Bond and Repo settlement process via DTC using the in-house Settlement System
- Enhanced Collateral Management system to process Pledges and Releases for Tri-Party business
- Developed & enhanced collateral availability calculations
- Integrated Securities Lending requirements with Collateral Management System for releasing pledged securities
- Developed bulk Pledge and Release capabilities
- Provide ongoing management consulting services to clients
- Developed website for client supporting 5000 concurrent users using an external hosting provider
- Developed in-house intra-net web sites to support the foreclosure business
- Provided strategic oversight and recommendations for client systems
Confidential, New York, NY
Vice President
Responsibilities:
- Managed outsourcing provider resources (offshore, near shore and in-house resources)
- Responsible for PMO activities & project governance including resource allocations, headcounts, budgets, monthly metrics, scorecards, and communications to stakeholders and management
- Evaluated cost reduction alternatives and provided strategy to the business for approval
- Program manager for many large scale global initiatives including the migration of the datacenter, the development of a global cash transfer system, and the migration of the SS&C Back Office
- Provided IT application vision and strategy including the upgrade strategy for 140 COTS applications and many process improvements supporting the Equities, Fixed Income and the Derivatives business
- Responsible for sustaining all applications including the front & back office systems
- Developed strong relationships with department heads and senior users
Confidential, New York, Redwood City, CA and Phoenix, AZ
CIO
Responsibilities:
- Provided IT vision and strategy
- Developed IT policies, and guidelines. Established Production metrics and SLA’s
- Reviewed and approved all IT spending including all purchases and work orders
- Managed IT including developers, support staff, help desk, network and server groups
- Evaluated software products finding the best solutions that fit the business strategy
- Moved Redwood City (eProsper) Data Center to New York
- Restructured and optimized system capabilities
- Reorganized the IT department to better align with the business partners needs
- Established PMO, change management process and production support controls and alerts
Confidential, New York, NY
CIO
Responsibilities:
- Provided strategic vision for IT initiatives that supported 1100 traders across the country
- Managed and mentored staff of more than 120 IT professionals including developers, database administrators, network, server and helpdesk professionals
- Developed policies, production turnover’s procedures, and guidelines
- Introduced Production SLA reporting and Management Metrics
- Managed large budget (over 30MM)
- Maintained eight COTS trading systems that processed over 130,000 trades daily
- Developed an in-house built proprietary trading system
- Chosen by the NYSE to help develop a MOC (Market on Close) interface into the Confidential Trading system
- Developed a real-time multi-level risk management, compliance lockout and alerting system that was fed from all of the trading systems simultaneously, a real-time married put routing system for short sales, and many position management tools for the traders and back office use
- Streamlined all interfaces to back-office systems
- Presented Confidential systems and strategies to other Broker Dealers, Prop Trading groups and Hedge Funds