SENIOR EXECUTIVE: Supply Chain / IT Consulting

Forward-thinking Supply Chain Executive known for engineering cost-saving business process improvements utilizing established methodologies including Lean, Six Sigma, MEDIC and TOC. Results-driven leader adept at conceptualizing and driving actionable improvements rooted in corporate strategies and business requirements. Strong background in developing and implementing enterprise resource planning systems and high-impact sustainability programs. Areas of expertise:

Supply Chain Management , Logistics , International Operations , Project Management
Business Process Analysis / Mapping / Redesign , Strategic Planning , Cost Reduction , Benefit Analysis
Product Development , Sales Forecasts , Key Performance Indicators , Quality Management Systems
Statistical Life Cycle Modeling , Requirements Definition , Root Cause Analysis , Negotiations
Team Building / Leadership , Sales Force Automation , Regulatory Compliance , Vendor Relations,

PROFESSIONAL EXPERIENCE

Confidential,Jacksonville, Florida , 2008-2011
Large, global CPG company designing, manufacturing and distributing gifts, apparel and accessories wholesale. Annual revenue $20 million.

Vice President, Supply Chain

Orchestrate supply chain and related activities to source and purchase materials as cost-effectively as possible for 56 product lines manufactured in more than 20 factories. Directly supervise 30 people. Manage logistics domestically and overseas including ocean freight, forwarding, and domestic LTL and parcel shipping. Oversee warehouse, shipping, customer care and outbound telesales functions. Select product and service vendors and negotiate purchase prices and other contract details. Oversee facility management, labor relations and processes to comply with legal and environmental regulations. Develop and implement internal controls for Order to Cash and Procure to Pay Processes. Employ various metrics and benchmarking tools to assess performance. Utilize collaborative demand planning to formulate accurate sales forecasts. Project and manage cash flow, inventory and liquidation.

Major Contributions:

• Conducted root-cause analysis of record-high inventory levels, identifying and correcting faulty purchasing premise, employed collaborative demand planning, reconfigured warehouse layout and increased associate productivity by more than 30%.
• Slashed operational expenses by more than $500,000 while increasing output by 35%.
• Streamlined customer orders, trimming processing time and improving accuracy more than 20%.
• Revised order-entry process and software, cutting entry time from 6+ weeks to just 3 days.
• Reduced credits by more than 10%.
• Established key performance indicators to measure and monitor performance and guide process-improvement initiatives.
• Met goals for on-time shipments and order fill rates while reducing inventory levels.
• Reconfigured warehouse to accommodate anticipated 3-year growth and eliminate offsite storage needs, saving an additional $50,000 annually.
• Developed IT infrastructure for customer care, operations and procurement functions, including disaster recovery and back-up, reducing system down time to .001%.
• Managed warehouse management system request for proposal, selection, implementation and training, with anticipated annual operational savings of more than $200,000

Confidential,Augustine, Florida , 1993-2008
Large CPG global distributor of natural and specialty foods. Annual revenue $1.4 billion.

Corporate Business Excellence Manager
Guided business process redesign and improvement throughout the corporation, overseeing major initiatives increasing business efficiency and cost-effectiveness. Audited internal business policies and procedures, as well as those of sister companies and suppliers. Steered acquisition and integration of new companies. Translated business requirements into actionable IT enhancements. Managed quality improvement projects and trained others on utilizing quality tools. Onboarded national accounts and resolved customer issues. Created and analyzed annual customer satisfaction surveys. Improved processes utilizing Lean, Six Sigma, MEDIC and TOC methodologies. Developed management-at-a-glance tools to foment improvements. Fostered a safe atmosphere for issue discussion and resolution while improving associate morale. Managed multiple projects.

Major Contributions:

• Implemented a quality management system and an environmental management system reducing company’s carbon footprint by 40%, completing projects on time and at or under budget.
• Retained more than $4 million in annual revenue by identifying and correcting profitability issues with national and key accounts.
• Engineered order-to-cash improvements saving more than $1.75 million per year on average.
• Managed implementation of ERP / CRM / SFA systems, conducting requirements analysis and product evaluations, specifying system delivery, and developing technical procedures.
• Transformed customer care department from a cost to a profit center.
• Automated process for 1,500+ sales associates, cutting costs and processing time.
• Promoted from front-line and management roles in sales, operations, purchasing and IT.

EDUCATION

Bachelor of Science in Business Marketing

PROFESSIONAL DEVELOPMENT / CERTIFICATIONS

Certified Six Sigma Black Belt, Certified in E3 Procurement
Certified Lead Auditor ISO 9001 and 14001 , Quality Manager Certificate , MEDIC Certified 
LeanMethodology , Theory of Constraints (TOC) , PDCA (Plan, Do, Check, Act) , Kaizen 
Balanced Scorecard (BSC) , 5S Methodology , HAACP , Food Safety and Defense , APICS-CSCP 
Quality, Environment, Safety and Health (QESH) , Country of Origin Labeling (COOL)
FDA / OSHA / Consumer Product Safety Improvement Act Compliance
Leadership in Energy and Environmental Design (LEED) , Project Management 
Certified Train the Trainer: 
Root Cause Analysis , Sales , Internal Audits , Peer Assessments , Quality Tools

AFFILIATIONS

Gift and Home Trade Association, American Society for Quality
Advancing Productivity, Innovation, and Competitive Success

COMPUTER SKILLS

E3 Procurement , JD Edwards , Manhattan Associates , Manugistics , SAP , Hyperion
Vocollect , top-VOX , TECSYS , National Tree System , NEX / DEX , IBM Mobile Connect
Sitel , Siebel , AS400 Query , Viewlocity AMTrix , Sterling Gentran (EDI) , OrderDog
Retail Link , ISOWare , MS Office / Visio / Project