PROFESSIONAL SUMMARY:

• Well - seasoned professional with over 14 years of Software Quality Assurance management/TPM role(s) with hand on capacity in various technology sectors: IT Financials, Mobile Banking, CRM systems (SAP, PeopleSoft, Vantive, Siebel) Credit Card Transaction processing, Ecommerce, B2B, B2C.
• Self-driven professional with minimal supervision requirements strong analytical and planning skills
• Key architect strategically building QA teams (Onsite/Offshore) able to recruit, grow and retain resources, set department objectives based on company policies and procedures
• Proficient in developing and implementing high level Quality Assurance Documentation (Test Plans/Test Strategy/Test Procedures/Comprehensive Test Status Reporting) from Business & Technical specifications.
• Ability to work in cross functional project(s) environment, worked closely with dev. manager(s) engineering lead(s), PMO, BSA and support personnel throughout the product lifecycle to negotiate schedules, over lapping areas, release planning, dash board and test Confidential .
• Partnering with senior management and other peers for planning the budget and setting goals for the organization.
• Hands on experience with test plans, test cases, testing and a key player for maintaining QA environments that supports all the properties of Mobile testing

SUMMARY OF COMPETENCE:

• Strong Leader who can Recruit, Mentor and Motivate base on company demands.
• Ability to work in a cross functional and multi-project environment.
• Set clear goals, accountability and ownership for local and Off-shore resources.
• Skilled in building QA team(s), processes, automation framework, L/P, REST and SOAP services for web based and mobile technology.
• Good leadership and assume accountability for the development and delivery of Test Strategy/TP management to support business solutions and programs.
• Good understanding of software development Life Cycles:
• Proven ability to manage complex projects and global teams to meet deadlines and project goals
• Excellent skills: Interpersonal communication, analytical trouble- shooting and problem solving
• Strong aptitude on learning new technologies and picking up new skill(s) quickly
• Knowledge of UI Automation Testing Frame Works and Performance Testing.
• Can do attitude goal driven oriented, results oriented with attention to details

TECHNICAL SKILLS:

Application Servers: Web Sphere 3.0.1/4.0, BEA Web Logic 6.0/7.0, Netscape enterprise server, LDAP/Replicator

Automation & Performance Tools: Quality Center Professional, HP Performance Center, ALM, QTP Version 8-11, QTP 8 and 10, Load Runner, Quick Test Pro, Silk, Rational Robot, Selenium

Browser Types: IE 4.0/7.0, Firefox 5.0 and Netscape latest, Chrome and Safari.

Conferencing software: Skype, WebEx and WebEx meeting center.

Configuration Management Tools: Rational Clear Case, MS VSS, PVCS Configuration Builder and Sub-version

CRM Solutions: Vantive, SAP 7.0( Auto Support, Case Creation, RMA, Order entry) PeopleSoft 8.0

Data Integration Tool: Pentaho and Hadoop HDFS

Development Platforms: JDK 1.1, 1.2, C, C++, IBM Visual A+ for Java, Visual Studio .NET 8/Visual Studio C+

Development Tools: Rational Pure Coverage, Purify, JRun, JavaSoft, Install Shield 7.0

SQA Reporting Tools: Clear Quest, Test Director, PVCS Tracker, Jira 3.01/7.01, Site Administration, Site configuration and Customization

Mobile Automation Frame work: Key Notes Mite 3.5. HP Perfecto.

Mobile OS: Mobile SDK Platforms: Droid 2.3 and iPhone X-code 3.3.3, AVD Manager AVD emulator, JDK 5.0 Mobile android studio 6.0 IOS 9.0

MS Office Products: Outlook 2010, MS Office 2000 Professional, MS Project 2000, MS Visio 2000 edition, MS Office Cloud 365( ShareFile, MS Office suite)

OS: Windows 98 / NT / 2000 / XP / Vista, Apple 7.0/10, IOS 6.1.3, Solaris 2.6 and Unix

Relational Databases: ORACLE 8i and 10G, DB2, MS SQL 7/2000

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Program Manager

Responsibilities:

• Defines project scope, project plan, timelines as part of a $576 multimillion dollar a cquisition , goals and deliverables that support business objectives in collaboration with IT Business partners / stakeholder(s)
• Managing cross-functional team(s) and multiple projects with competing priorities simultaneously
• Pro-actively communicating project issues and concerns providing transparency with key customers and leadership in a global setting.
• Supplier acquisition and Contract Enablement
• Managing Vendor, Supplier contract, audits including cancellation
• Changes to entitlement for contract for all Suppliers and Capital equipment ( Confidential )
• Office relocation/move 650 users (Global) to new offices space, including new office configuration.
• Working closely with IT security and dev-ops, networking, datacenter, and site reliability engineers, manage the technical integration of Tube-Mogul core infrastructure platform and coordinate acquisition projects across various IT
• Estimate implementation efforts, resources planning, and allocation of 21 SaaS services as part the acquisition
• Work with IT security / Ops to plan and coordinate migration efforts for Saas services
• Engage with IT security /Ops to plan and coordinate migration timelines for SSO, OKTA ShareFile & Box Migration
• Google Drive & Google Docs
• Good domain knowledge on data retention policies (legal and Ops)

Confidential, San Francisco

Sr. SQA Manager

Responsibilities:

• SQA Test Strategy & Test Plan for cross functional team(s) across WF in addition responsible for:
• FIT, E2E testing (Cross Functional Areas including WF India offshore model)
• Risk management, API testing, Shift left - Continuous Integration tailor to Agile, Waterfall or Hybrid, Resource planning (Onsite and Offshore)
• Proactively worked with automation team in guiding them to implement automation test strategy and the right automation framework optimizing the automation by making the automation data driven (API and GUI)
• Data Driven Framework /Hybrid
• A single test can be executed with multiple data sets
• Hard code can be avoided
• Speed up test and saved time on test execution
• Point end success for all execution stages (E2E and final Regression)
• Key driver by assisting LOB, SSB-Bart (Accessibility vendors) in the following areas UAT.
• Managing resources as well SLA between Confidential Line of business and outside vendor(s)
• Coordination of test efforts among 5 vendors and WF resources.
• UAT Strategy, Planning, Timelines, resources, commits and execute
• Accessibility Testing: Planning, resources, commits and execute.
• Provide daily and weekly status for Sr. Manager, Business owner(s) and Directors

Confidential. Sunnyvale, California

Quality Assurance Test Manager

Responsibilities:

• Lead a team of 5-10 Onsite and 5-10 Off-shore resources. Lead a team of 15+ resources in Onsite & Offshore model. Managed all testing activities for NetApp core development Web application using AGILE and Waterfall model in separates development phases.
• Interaction with Application & Business senior level management for project preparations and executions
• IT QA Test Strategy, Requirements Traceability Confidential, IT QA Use-Cases/Scenarios, QA Schedules
• IT QA Test Script documentation in Application Lifecycle Management (HP tool ALM)
• IT QA execution through System Integrated Testing, QA Cycles as well managed UAT execution and timelines
• Resources management, execution commit, based on the project scope
• Release planning, CCB (Change Control Board), Defect triages and coordination with cross functional application stakeholders.
• Identifying automation scope, L&P Planning and process improvements (Lessons learn Post mortems, Risk & mitigations etc.)
• Lead weekly/monthly meetings with Cross-Functional Business Analysts, Developers and IT managers to resolve, validate and escalate issues/risks/defects identified
• Managed weekly, monthly and quarterly metrics reporting to Quality, Development Senior Manager and Sr. Directors.
• HDC Data Migration was a complex multi-team, multi-country implementation - across 22 applications. As overall QA manager/IT project manager for the entire organization drove several different teams to success and common goals to a successful sign-off (ETA 12/2014). Coordinated, reported, collaborated solutions lead escalation meetings and identified issues/risks to pro-actively assess schedule & cost slippage.
• Worked side by side with IT-QA for implementation of test artifacts and execution Management 50% &50% to validated & executed
• Managed and implemented Automation framework using HP Wind Runner for web based application(s) and REST API SOAP services and Front-End. In addition.

Confidential, California

Quality Assurance Manager/ Lead

Responsibilities:

• Managed all testing activities for WP-Insurance core development for Mobile Apps and Web using AGILE and Waterfall models in separates development phases.
• Test strategy, Test plans, Test cases, Bug meetings and Schedules for all releases
• Accountable for full testing lifecycle delivery (E2E) of several high impact projects for diverse(s) product portfolio at warner pacific.
• Drove UAT testing from conception to production validation across functional team(s)
• Test strategy, Test Plan and Test cases (Test data acquisition)
• Timelines
• Implemented Automation Framework for both web and mobile application using HP QC 10.0, Mite by key notes.
• Significantly brought down the defect injection rate by partnering with product owner to write better user stories, functional specification and technical documents defining acceptance criteria, early phase(s) of testing and design review.
• Provided weekly dashboard, status risk assessment and progress report to senior management
• Worked with other internal teams to improve development processes
• Business Unit, Project Manager(s), Development Team and Product Support

Confidential, Moorpark, Ca

SQA Lead/ Manager

Responsibilities:

• Managed all aspects of Quality Assurance and Configuration management for Confidential Development team
• Key strategist for all aspects of End to End execution for
• Implementation of Test Plan and Test Strategy to be presented to key project owner(s) for review.
• Test cases for: (POS web based client, Recurring transactions, V- Check, Batch Processing, Pre/Post Sales for Debit or Credit Card platform(s) V, MC, Amex, Discovery and international transaction processing)
• Implementation of Test Automation framework
• Worked with Confidential QA internal and off-shore to assist both automation teams to identify critical areas for automation by reducing manual execution by 30%-40% to improve QA cycle times
• Load and Performance testing (Test Strategy and Plan)
• Team staffing requirements, sourcing, fulfillment activities to support delivery objectives
• Responsible for conducting employee performance reviews, creating individual development and plans, team mentoring and talent acquisition
• Drove and Managed all aspects of SQA/Configuration Management efforts for Confidential and other off-shore locations (India) retrieving and deploying source code for internal and external customers (Sub-version)
• Established and documented the build and release process
• Designed, monitored and reviewed end-to-end CM process for local and remote environments
• Monitored CM practices within all development projects including development and creation of new installation procedures. Deployed code via MAKE and AUNT files
• Increased QA/CM staff from 0 to 15 team members over a 90-day period