SUMMARY:

An experienced Scrum Master and professionally ready to add value to any team as a servant leader, meeting project deadlines, and delivering high quality software. Experienced in transforming organizations into healthy growing agile environments.

PERSONAL STRENGTH:

• Absorbing technical information quickly and efficiently.
• Team trust building through various activities.
• Good communication and business writing skills
• Public speaking.
• Facilitate Agile/Scrum ceremonies for remote and onsite teams
• Ability to research and plan for future expansion.
• Ability to work in a DevOps environment.

TECHNICAL SKILLS:

Testing Tools: JIRA (Application Lifecycle Management), Confluence, Bitbucket, Pivotal Tracker, Rational, Microsoft Office

Software/Systems: Windows, IOS, Android, MS Office Suite, Windows, Scrum, Kanban, SAFe

PROFESSIONAL EXPERIENCE:

Confidential, Chantilly, VA

SCRUM MASTER

Responsibilities:

• Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Acted as a Business analyst in gathering requirements and defining the scope of the project, gathering business and system requirements, and documenting them textually or within models
• Assisted various members of the project team including development, technical and business team members to resolve issues, validating results and communicating status and issues and risks
• Assisted team to remove impediments by understanding control and release processes
• Assisted with internal and external communication, improved transparency, and radiated information
• Assisted with prioritization and resolution of software defects
• Built relationship with Product owner and other stake holders to facilitate team's interaction with them
• Coached Product Owners in creation and maintenance of Product Backlog
• Conducted JAD sessions, communicated and maintained strong working relationship with various business groups and GPM in preparing the user Story
• Coached team members on Agile principles and providing general guidance on the methodology
• Continuously learned Agile/Scrum techniques and shared findings with the team
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
• Facilitated getting the work done without coercion, assigning, or dictating the work
• Facilitated sprint planning, retrospective and sprint demos
• Promoted team building activities
• Helped team to solve problems rather than provide solutions by asking open ended questions
• Interfaced with Program Management Office to ensure project goals and requirements are being met
• Organized and facilitated project planning, daily stand - up meetings, Sprint reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
• Provided all support to the team using a servant leadership style whenever possible, and led by example
• Removed impediments by finding the right personnel to remove the impediment
• Took responsibility of delivery and management of the tasks
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
• Updated Agile tracking systems to provide transparency on product and sprint backlogs
• Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery

Confidential, Silver Spring, MD

SCRUM MASTER

Responsibilities:

• Help my team implement DevOps into our delivery process.
• Served as a Scrum Master for two development teams.
• Researched on Kanban to test on our operations team.
• Facilitated daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.
• Built relationship with Product owner and other stakeholders to facilitate team's interaction with them.
• Assisted with internal/external communications, shared information on the task board to help improve transparency.
• Facilitate the removal of impediments for the team by targeting the issue internally in the team or escalating to the right company personnel.
• Along with the product owner, prioritized product backlog items.
• Assisted Product Owners in backlog refinement.
• Coached team members on agile principles and providing general guidance on the methodology.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Researching Agile/Scrum techniques and shared findings with the team.
• Effective communication with my team to make sure they always have what is needed to get us a successful sprint.
• Helped team to solve problems rather than provide solutions
• Provided all support to the team using a servant leadership style whenever possible, and developed team building events.
• Removed impediments by finding the right personnel to remove the impediment.
• Engaged with Program Management Office to ensure project goals and requirements are being met.
• Tracked and communicate team velocity and sprint/release progress to management and affected teams.
• Made sure task boards were being updated to ensure transparency and effective communication.

Confidential, Philadelphia, PA

CREDIT ANALYST

Responsibilities:

• Analyze clients’ accounts and extend line of credit
• Minimize bad debt risk, maximize accounts receivable collections
• Reconcile clients’ accounts
• Communicate with Client Services on credit guidelines and policy
• Conduct outbound calls to educate clients on guidelines and extension policy
• Maintain accurate credit and collection files.

Confidential, Chantilly, VA

Scrum Master and Business Analyst

Responsibilities:

• I was responsible for the planning and ensuring the execution of the project work activities in accordance with collecting requirements, schedule and increment planning.
• Worked with business stakeholders, project teams and other personnel to coordinate efforts of team members to deliver on deadlines.
• Used Atlassian products (Jira, Confluence, Bitbucket) to track metrics and iShares to stored documentations.
• To help team grow, I paid keen attention to team velocity, capacity and within sprints the burndown and release burndown charts.
• I encouraged team building activities and worked closely with team members to build stronger relationship.
• Used Government Project Manager to handle impediments as well as gathering government approvals and documentations.
• Estimated user stories using agile games such as planning poker. Held product backlog refinement meetings with product owner, GPM and the team ahead of sprint planning to be more time efficient in meeting requirements during sprint planning sessions.
• Developed application that allows Administrator to track threat tests cases submitted. Allowing site managers to view profile and submit tests that failed, passed, ETC.
• Movement from Oracle to SQL server
• Migrating to Jenkins platform
• Designing and deploying cloud resources as a code to meet security standards and 508 compliance.

Confidential, Washington, DC

Scrum Master

Responsibilities:

• Embassy was operating in a waterfall environment at onset, and as scrum master
• I was tasked with facilitating the implementation of scrum.
• Taught agile best practices and facilitated all scrum ceremonies.
• Used Atlassian products (Jira, Confluence, Bitbucket) to track metrics and for documentation.
• To help team grow, I paid keen attention to team velocity, capacity and within sprints the burndown and release burndown charts.
• Researched Kanban to test with team to have continuous workflow while controlling work in progress as a team.
• Used in house Project Manager to handle impediments that needed to be escalated beyond resources within the scrum team.
• Estimated user stories using agile games such as planning poker and T-shirt sizing. Held product backlog refinement meetings with product owner and business analyst ahead of sprint planning to be more time efficient in meeting requirements during sprint planning sessions.
• Automation of the visa and passport application process. Enabling users to apply online and track the progress of the application.
• Movement of custom apps to the cloud.
• Movement of data from embassy house servers to the cloud.
• Designing and deploying cloud resources as a code to meet security standards.
• Designing and developing internal embassy websites.