EXPERIENCE SUMMARY:

• PMI certified Project Management Professional with over 12yrs. of proven experience in project management, Business systems analysis, requirements gathering activities in both Waterfall and Agile (Scrum) environments.
• Experienced as a Project Manager working in a large enterprise - wide organization to deliver project deliverables on an enterprise-wide scale
• Executed several enterprise-wise development initiatives, including the new software development, product development, data warehouse, data mining, Commercial Off-The Shelf (COTS) implementation and enhancement projects.
• Experienced as a Senior Business System Analyst in leading requirements elicitation, gathering, business process analysis, writing and testing of the product Software Development Life Cycle.
• Experienced as a Scrum Master in facilitating Scrum Team and user group meetings, (JAD) and (RAD) sessions, requirement reviews, system walk through and end user interviews for various business processes
• Creation of wireframes and prototypes for various clients
• Skilled in capturing and managing requirements with Software Management tools such as Doors, Enterprise Architect and RequisitePro
• Strong visual modeling and business process modeling skills using Rational Rose, MS Visio and UML case tools
• Expertise with SQL in writing queries for data retrieval, validation and execution
• Experienced in working with Healthcare Software Management tools like Facets
• Experienced in conducting GAP Analysis, User Acceptance Testing (UAT), SWOT analysis, Cost Benefit analysis an (ROI) analysis
• Strong interpersonal skills with proven ability to convince and persuade stakeholders, end users and individuals, understanding their needs, and translating them into common desired objectives to reach specific goals

TECHNICAL PROFILE:

Business Modeling Tools: UML CASE Tools, Rational Rose, MS Visio

Processes: RUP, SDLC, BPM, Agile Modeling, Waterfall

Modeling Languages & Databases: UML and MS Access, SQL Server

Requirements Mgmt: DOORS, Rational RequisitePro JIRA, Team Foundation Server (Virtual Studio)

Repository Management: Rational ClearCase, SharePoint

Change Management: Rational ClearQuest

Project Management: MS Office Suite, MS Project

Project Management Information System: Client Tracking Management System (CTMS)

Tools: Ithaca, Cognos, Report manager, Salesforce, HP Quality Center, Facets, ServiceNow

Web Application Tools: HTML, Adobe Acrobat, Photoshop, Illustrator

Operating Systems: Windows (2007, 2010)

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager, Rosedale, MD

Responsibilities:

• Managed and led Project team in execution and implementation of project tasks
• Developed and managed project schedule that aligned with the Performance Measurement Baselines (Time, Cost and Scope)
• Delivered project artifacts successfully and got Sponsor sign off after a successful UAT
• Developed and wrote Project Charter for EDW project with input from technical team and project sponsor
• Coordinated with Business, to identify our Data owners and Data Sources, and worked with technical team to understand how the Data Marts will be structured, for Data Warehouse build
• Developed and created a project schedule, depicting stages from Data Ingestion, Extraction, Transformation, Staging, Refinement, Loading and to Business Report Analytics
• Developed and created a plan for migrating Office 365 users to the Cloud
• Developed and created a plan to migrate users from Windows 7 to Windows 10
• Created a schedule and communication plan to drive migration timelines and stakeholder engagement
• Coordinated and led migration team to preemptively identify and resolve any user issues that would hinder migration/deployment
• Worked with application team to resolve user web portal applications and cloud migration compatibility

Confidential

Scrum master, Washington, DC

Responsibilities:

• Partnered with Product owner to drive Agile software development and ongoing updates to release plan
• Led Scrum team on user story sizing and acceptance criteria definition, the definition of a minimal viable product, and continuous refinement and prioritization of the product backlog
• Helped build Scrum team competence in writing and breaking down user stories, task estimation, committing to tasks for delivery and operating as a single cohesive development team
• Encouraged team responsibility, self-accountability, transparency and self-organization
• Ensured adherence to agile practices through project increment planning, Scrum Ceremonies, Grooming, Daily Stand Ups and Retrospectives for Scrum team
• Managed and controlled stakeholder engagement, communicating project objectives and updating project status reports
• Helped Maintain the accuracy of Scrum tools like Jira, Burndown Charts and Reports
• Ensured successful delivery of large impact and/or cross functional product initiatives

Confidential

Scrum Master/Snr. Business Analyst, Reston, VA

Responsibilities:

• Coached Scrum team and interfaced with Product Owner and Business Stakeholders to develop a Project Release plan that reduced Project time span by 25%
• Coordinated Sprint planning meetings/sessions with Product Owner and Scrum team, to decompose and break user stories into tasks for Sprint Iteration
• Conducted Daily Stand Up (DSU)s for Scrum team, tracking team Burndown and Burnup velocity using the data generated to increase team cadence and velocity by 10%
• Conducted Sprint Reviews and Sprint Retrospect to measure Sprint and project implementation with work performance data which increased Scrum team productivity and efficiency by 25%
• Created flow charts to depict the Business process Model for the IDM application depicting the “Artificial Intelligence” driving IDM
• Used SIX Sigma as a technique to keep our deviations from Quality standards in check
• Managed the creation of user stories to match corresponding Acceptance criteria, translated to Functional requirements and corresponding test cases

Confidential

Project Manager, Gaithersburg, MD

Responsibilities:

• Developed and led project team for specific organization sites in Speke, England; Nijmegen, Netherlands and Philadelphia to implement and successfully deliver project deliverables for business signoff
• Developed and created a viable Project Management Plan that accounted for project risks, time, cost and scope that high level management could sign off on
• Developed a project schedule using Schedule Network Analysis to determine Critical Path and improve (SPI) by 1.2%
• Developed a Work Breakdown Structure (WBS) with project team that streamlined work activities by 25%
• Developed and created “A Day in the Life of a User” profile, to depict process flows and user interaction with software system and applications, to help identify, analyze and pro-actively resolve any gaps that might hinder user migration
• Used Earned Value Measurement analysis, to forecast, monitor and control project work, to align with the Performance Measurement Baselines to implement project deliverables
• Developed a communications management plan which was used to engage, manage and control stakeholder engagement, to facilitate stakeholder participation, to ensure common and shared understanding amongst stakeholders, to ensure quality was achieved in project deliverables for customer signoff
• Worked with application team in identifying and discovering user web portal applications for remediation

Confidential

Lead Business Analyst, Durham, NC

Responsibilities:

• Managed project team in structuring an approach to elicit, analyze and manage requirements that streamlined the process by 30%
• Managed project team in conducting GAP analysis aligned with a (SWOT) analysis to improve organizational strength and limit its weaknesses
• Facilitated and led Collaborative Workshop Sessions with FACETS delivery partners to understand and decompose System Features for system migration from FACETS to FEPDIRECT
• Helped in facilitating User Acceptance Testing (UAT) for end users and a successful business sign off
• Created Business Process models depicting 870/871 HIPAA transactions from FACETS to the legacy system, (FEPDirect)
• Decomposed the deliverables into Iterations based on Agile methodology
• Facilitated and helped conduct JAD sessions to help flush out requirements with our FACETS delivery partners, aligning it with the Business requirements of the project

Confidential

Scrum Master, College park, MD

Responsibilities:

• Trained and developed Scrum team in understanding Agile processes and Methodology, to help clarify Business and stakeholder needs, wants and expectations, in order to fully translate Business requirements into user stories with defined test acceptance criteria
• Developed a risk mitigation strategy to address project risk
• Conducted Backlog Grooming sessions that defined and streamlined user stories by 25%
• As a ScrumMaster, worked to remove obstacles impeding Scrum team, enhancing and improving team velocity by 25%
• Modeled UML diagrams to depict process, business and data flows for the applications system