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Project Manager/ux Transformation Specialist Resume

CAREER SUMMARY:

  • SharePoint Analyst with over ten (10+) years of experience in the IT industry.
  • Consistently demonstrated the ability to communicate effectively while collaborating with a variety of roles and relevant stakeholders across an organization.
  • Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check - In, Sprint Review & Retrospective
  • Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate
  • SharePoint trainer and documentation manager for the rollout of a global SharePoint-based intranet portal
  • Provided page templates to model the look and feel of new systems on the SharePoint platform
  • IT Project Manager use the waterfall method for gathering requirements: analysis, design, implement, testing, deployment and maintenance.

TECHNICAL SKILLS:

  • Project Manager
  • Project Coordinator
  • SharePoint 2013 & 2016
  • Agile Basic
  • ALM (Application Lifecycle Management tool)
  • InfoPath
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Project
  • Microsoft PowerPoint
  • Microsoft Word
  • Metrics Analyst
  • Change Management
  • Quality Analyst

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/UX Transformation Specialist

Responsibilities:

  • Adobe Enterprise Management (AEM) Transformation Specialist
  • Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate
  • Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective
  • High-performing and motivated team created with record close to 95% participation in agile meetings
  • Team designed and trained to follow Kanban or Scrum based on project or user story
  • Provided executive briefing and reporting on scrum metrics, burn-up and process improvements periodically
  • Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology
  • Wrote User Stories based on the requirements gathered from all the stake holders
  • Created Processes for Site Request, Search, Content Management and more
  • Performed as Defected Manager for 3 work streams Data migration, Infrastructure and Tech Ops: opened, updated, assigned and closed defects
  • Monitored Defects in all stages: Update, Reassign, Close, & Open using ALM
  • Attended daily defect triage meetings update, close, reassign and open defects
  • Supported the 3 work streams with planning, organizing, executing and evaluating project activities from concept through closure
  • Handled all aspects of project design and concept, and controlling risk management and reporting following Project Management Office standards and procedures
  • Notified designated leads of conflicts and issues, risks, dependencies, overlap, gaps, and any other items that could impact the die delivery dates
  • Established Webex meeting connections, Establish Meet Me Line (MML) conf call numbers for the meetings and developed and maintained the meeting minutes
  • Used Tableau daily for connecting data creating excel charts, create dashboards, analyze data and present to management
  • Analyzed data for Metrics reporting, create excel spreadsheets, PowerPoint presentations and present to management
  • Worked with IT Project Managers and Business Analysts to design and develop solutions to address business needs and opportunities, and propose changes that would make the SharePoint environment a more effective solution
  • Examined requirements documents and created technical design documents, unit test, and system test and implement plans for small to complex projects
  • Set up security perimeters; protected confidential information
  • Developed the site using SharePoint publish environment features and SharePoint designer
  • Planned and recommended system or application modifications as necessary to improve performance or security
  • MS Office experience with the ability to utilize Word, Excel, Access, and Power Point
  • Actively collaborated with technical and non-technical business teams
  • Gathered and documented requirements, design solutions, and reviewed with peers
  • Built and maintained custom solutions for the SharePoint platform using the back-end object model and services
  • Provided page templates to model the look and feel of new systems on the SharePoint platform
  • Created web graphics for the different websites and applications such as Social profile, communities of Practice
  • Provided environment administration for SharePoint 2013, assisting the Manager, Applications Development to ensure that intranet solutions adhere to industry best practices from technical, performance and design perspectives
  • Participated in planning and execution of tasks related to the evaluation of new SharePoint based initiatives (Upgraded versions, Third Party Solutions, Integration with additional Enterprise Systems)
  • Participated with team in planning and problem resolution
  • Responsible for establishing and maintaining coordinated activities including validation and reporting of progress; organizing, recording, storage and retrieval of communications, including the overall management of changes being implemented across all releases
  • Worked with global business teams to gather and define content and functional requirements
  • Developed project analysis and design deliverables in compliance with the organization’s IT development methodology
  • Applied information architecture discipline and user-centered design methodology to design solutions
  • Conducted usability tests, analyze findings and recommend improvements within the constraints of the project
  • Assisted with user documents and content
  • Provided collaboration technology solutions such as discussion forums, wikis and blogs

Confidential

Project Manager

Responsibilities:

  • Performed as Defect Manager for 3 work streams Data migration, Infrastructure and Tech Ops: opened, updated, assigned and closed defects
  • Defect Manager: Monitor Defects in all stages: Update, Reassign, Close, & Open using ALM
  • Attended daily defect triage meetings update, close, reassign and open defects
  • Supported the 3 work streams with planning, organizing, executing and evaluating project activities from concept through closure
  • Handled all aspects of project design and concept, and controlling risk management and reporting following Project Management Office standards and procedures
  • Worked and communicated with multiple project managers and application teams including tech operators, Infrastructure and data migration

Confidential

Project Manager

Responsibilities:

  • Prepared project documentation like meeting minutes, business process documents and other process workflow diagrams as required
  • Managed the project deliverables, created ENABLE documents (project plan, business requirements, etc), coordinated efforts with the vendor
  • Participated with the requirements gathering sessions with the customer and other stakeholders
  • Served as primary point of contact for all communication needs during the requirements gathering phase with the customer
  • Led the IT GM Process Area team with migrating 482,000mb of data from the S drive to SharePoint 2010
  • Acted as trainer and end-user support specialist for SharePoint-based intranet, extranet
  • Set security standards, adding/removing permissions and creating/ updating lists
  • Assisted with creating PowerPoint slides and developed end-user materials; assisted process area team members with site configuration and migration
  • Consulted with the functional business areas regarding the business requirements and business and designing or determining the technical solution
  • SharePoint trainer and documentation manager for the rollout of a global SharePoint-based intranet portal
  • Monitored and reported on project metrics, issues, risks and overall progress site definition customization
  • Presented and created customized end-user materials; developed programs for end-users and content managers
  • Assisted with team members on SharePoint 2010
  • Provided pro-active consultation on the development plans and schedules to optimize the overall development effort

Confidential

Project Management/Coordinator

Responsibilities:

  • Assisted with migration of MOS enterprise wide new operating system, which consisted of enrolling members, maintaining records, paying claims, managing benefits, billing premiums and serving customers
  • Collected periodic status updates from Project Team
  • Updated command center with new and closed defects
  • Attended and Billing stakeholder meetings
  • Maintained the MOS WDAT repository and the DataMart data plan
  • Organized and led the WDAT monthly meeting
  • Created and maintained the metrics scorecard and also the SharePoint site
  • Responsible for directing and monitoring the work of team members and conducting project meetings
  • Determined staffing and individual roles and responsibilities of the project team
  • Managed relationships and coordinate work between team members in the Healthcare environment
  • Provided technical and project management support to IT Benefits team

Confidential

Project Management/Metrics Lead

Responsibilities:

  • Developed project plans using MS Project Professional 2003 to perform activity definition, activity sequencing, activity duration estimating, schedule development, and schedule control
  • Managed resource assignments and submit requests for additional resources / tasks to project plan, to monitor current allocations and forecasting
  • Defined organization's measurement plans and activities
  • Identified metrics that were needed to collect and model important aspects of standard processes and functions
  • Supported SAP project team in use of process capability baselines
  • Reviewed and reported process capability and performance results with projects, process improvement personnel, and senior management
  • Protected integrity of historical data by validating data entered in Metrics Repository by project teams and individuals
  • Provided process improvement teams with data that supported process changes and measured process performance
  • Used excel and PowerPoint to create weekly, monthly, quarterly, and yearly HP SAP IM-GM Service Level Agreement (SLA)
  • Provided senior management with trend analysis and business intelligence decision making support
  • Served as Project Lead to gather business requirements, assign work load, monitor project time line, communicate among team members, request resources, and create/update project management documents
  • Created policies and procedures, supplier score card and communications document for Metrics group

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