CAREER SUMMARY:

• SharePoint Analyst with over ten (10+) years of experience in the IT industry.
• Consistently demonstrated the ability to communicate effectively while collaborating with a variety of roles and relevant stakeholders across an organization.
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check - In, Sprint Review & Retrospective
• Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate
• SharePoint trainer and documentation manager for the rollout of a global SharePoint-based intranet portal
• Provided page templates to model the look and feel of new systems on the SharePoint platform
• IT Project Manager use the waterfall method for gathering requirements: analysis, design, implement, testing, deployment and maintenance.

TECHNICAL SKILLS:

• Project Manager
• Project Coordinator
• SharePoint 2013 & 2016
• Agile Basic
• ALM (Application Lifecycle Management tool)
• InfoPath
• Microsoft Office
• Microsoft Excel
• Microsoft Project
• Microsoft PowerPoint
• Microsoft Word
• Metrics Analyst
• Change Management
• Quality Analyst

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/UX Transformation Specialist

Responsibilities:

• Adobe Enterprise Management (AEM) Transformation Specialist
• Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective
• High-performing and motivated team created with record close to 95% participation in agile meetings
• Team designed and trained to follow Kanban or Scrum based on project or user story
• Provided executive briefing and reporting on scrum metrics, burn-up and process improvements periodically
• Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology
• Wrote User Stories based on the requirements gathered from all the stake holders
• Created Processes for Site Request, Search, Content Management and more
• Performed as Defected Manager for 3 work streams Data migration, Infrastructure and Tech Ops: opened, updated, assigned and closed defects
• Monitored Defects in all stages: Update, Reassign, Close, & Open using ALM
• Attended daily defect triage meetings update, close, reassign and open defects
• Supported the 3 work streams with planning, organizing, executing and evaluating project activities from concept through closure
• Handled all aspects of project design and concept, and controlling risk management and reporting following Project Management Office standards and procedures
• Notified designated leads of conflicts and issues, risks, dependencies, overlap, gaps, and any other items that could impact the die delivery dates
• Established Webex meeting connections, Establish Meet Me Line (MML) conf call numbers for the meetings and developed and maintained the meeting minutes
• Used Tableau daily for connecting data creating excel charts, create dashboards, analyze data and present to management
• Analyzed data for Metrics reporting, create excel spreadsheets, PowerPoint presentations and present to management
• Worked with IT Project Managers and Business Analysts to design and develop solutions to address business needs and opportunities, and propose changes that would make the SharePoint environment a more effective solution
• Examined requirements documents and created technical design documents, unit test, and system test and implement plans for small to complex projects
• Set up security perimeters; protected confidential information
• Developed the site using SharePoint publish environment features and SharePoint designer
• Planned and recommended system or application modifications as necessary to improve performance or security
• MS Office experience with the ability to utilize Word, Excel, Access, and Power Point
• Actively collaborated with technical and non-technical business teams
• Gathered and documented requirements, design solutions, and reviewed with peers
• Built and maintained custom solutions for the SharePoint platform using the back-end object model and services
• Provided page templates to model the look and feel of new systems on the SharePoint platform
• Created web graphics for the different websites and applications such as Social profile, communities of Practice
• Provided environment administration for SharePoint 2013, assisting the Manager, Applications Development to ensure that intranet solutions adhere to industry best practices from technical, performance and design perspectives
• Participated in planning and execution of tasks related to the evaluation of new SharePoint based initiatives (Upgraded versions, Third Party Solutions, Integration with additional Enterprise Systems)
• Participated with team in planning and problem resolution
• Responsible for establishing and maintaining coordinated activities including validation and reporting of progress; organizing, recording, storage and retrieval of communications, including the overall management of changes being implemented across all releases
• Worked with global business teams to gather and define content and functional requirements
• Developed project analysis and design deliverables in compliance with the organization’s IT development methodology
• Applied information architecture discipline and user-centered design methodology to design solutions
• Conducted usability tests, analyze findings and recommend improvements within the constraints of the project
• Assisted with user documents and content
• Provided collaboration technology solutions such as discussion forums, wikis and blogs

Confidential

Project Manager

Responsibilities:

• Performed as Defect Manager for 3 work streams Data migration, Infrastructure and Tech Ops: opened, updated, assigned and closed defects
• Defect Manager: Monitor Defects in all stages: Update, Reassign, Close, & Open using ALM
• Attended daily defect triage meetings update, close, reassign and open defects
• Supported the 3 work streams with planning, organizing, executing and evaluating project activities from concept through closure
• Handled all aspects of project design and concept, and controlling risk management and reporting following Project Management Office standards and procedures
• Worked and communicated with multiple project managers and application teams including tech operators, Infrastructure and data migration

Confidential

Project Manager

Responsibilities:

• Prepared project documentation like meeting minutes, business process documents and other process workflow diagrams as required
• Managed the project deliverables, created ENABLE documents (project plan, business requirements, etc), coordinated efforts with the vendor
• Participated with the requirements gathering sessions with the customer and other stakeholders
• Served as primary point of contact for all communication needs during the requirements gathering phase with the customer
• Led the IT GM Process Area team with migrating 482,000mb of data from the S drive to SharePoint 2010
• Acted as trainer and end-user support specialist for SharePoint-based intranet, extranet
• Set security standards, adding/removing permissions and creating/ updating lists
• Assisted with creating PowerPoint slides and developed end-user materials; assisted process area team members with site configuration and migration
• Consulted with the functional business areas regarding the business requirements and business and designing or determining the technical solution
• SharePoint trainer and documentation manager for the rollout of a global SharePoint-based intranet portal
• Monitored and reported on project metrics, issues, risks and overall progress site definition customization
• Presented and created customized end-user materials; developed programs for end-users and content managers
• Assisted with team members on SharePoint 2010
• Provided pro-active consultation on the development plans and schedules to optimize the overall development effort

Confidential

Project Management/Coordinator

Responsibilities:

• Assisted with migration of MOS enterprise wide new operating system, which consisted of enrolling members, maintaining records, paying claims, managing benefits, billing premiums and serving customers
• Collected periodic status updates from Project Team
• Updated command center with new and closed defects
• Attended and Billing stakeholder meetings
• Maintained the MOS WDAT repository and the DataMart data plan
• Organized and led the WDAT monthly meeting
• Created and maintained the metrics scorecard and also the SharePoint site
• Responsible for directing and monitoring the work of team members and conducting project meetings
• Determined staffing and individual roles and responsibilities of the project team
• Managed relationships and coordinate work between team members in the Healthcare environment
• Provided technical and project management support to IT Benefits team

Confidential

Project Management/Metrics Lead

Responsibilities:

• Developed project plans using MS Project Professional 2003 to perform activity definition, activity sequencing, activity duration estimating, schedule development, and schedule control
• Managed resource assignments and submit requests for additional resources / tasks to project plan, to monitor current allocations and forecasting
• Defined organization's measurement plans and activities
• Identified metrics that were needed to collect and model important aspects of standard processes and functions
• Supported SAP project team in use of process capability baselines
• Reviewed and reported process capability and performance results with projects, process improvement personnel, and senior management
• Protected integrity of historical data by validating data entered in Metrics Repository by project teams and individuals
• Provided process improvement teams with data that supported process changes and measured process performance
• Used excel and PowerPoint to create weekly, monthly, quarterly, and yearly HP SAP IM-GM Service Level Agreement (SLA)
• Provided senior management with trend analysis and business intelligence decision making support
• Served as Project Lead to gather business requirements, assign work load, monitor project time line, communicate among team members, request resources, and create/update project management documents
• Created policies and procedures, supplier score card and communications document for Metrics group