Technical Program Manager Resume
Phoenix, AZ
PROFESSIONAL SUMMARY:
- A highly self - motivated Senior Project Manager and a SAFe certified Scrum Master who has successfully managed multiple global delivery teams for multi-year programs worth over $1billion.
- IT professional of 20+ years with over 10 years of experience in managing multiple Projects and Program.
- Proven ability in initiating & managing enterprise level complex and high visibility projects.
- Expert in managing end-to-end software delivery life cycle of projects using Waterfall, Agile Scrum and SAFe frameworks.
- Strong communication and collaboration skills with business partners, project teams and senior leadership.
- Demonstrated financial management skills by planning for projects over $1MM each year.
- Managed vendor (Microsoft) delivery on the cloud Platform project.
- Distinctive ability to lead cross functional teams and consistency in maintaining delivery schedule.
- Certified SAFe Scrum Master.
- Certified SMAC.
- PMP trained Project Manager.
- Efficient Sprint Planning for each Program Interval in Agile Release Train (SAFe).
- Strong Analytical, Risk identification and Risk management skills.
- Proven ability to manage teams located across the globe.
- Over 5 years of experience in Agile Scrum managing multiple scrum teams.
- Mentored 25+ Scrum teams
- Championed Agile maturity scale-up efforts measured using Team velocity, Burn down charts and other 8 KPI’s
- Inculcated the idea of innovation within scrum teams.
- Diverse experience in Financial Services, Retail, Insurance, Safety product development, Printing and Telecommunications industries.
PROFESSIONAL SKILLS:
Management related: Program coordination; SDLC; Agile; Waterfall; Scaled Agile Framework; Scrum; Risk/ Issue management; Stakeholder management; Project tracking (Cost/ Scope/ Schedule); Matrix project management; Change/ Release management; Technical solutions; Vendor delivery management; CA Clarity PPM; CA Agile Central (Rally); HP Quality Center; SharePoint; Microsoft Project; Microsoft Office - PowerPoint, Excel, Word, OneNote; Microsoft Visio, Microsoft Azure, TFS
ETL: Ab Initio; Reporting systems based on Java, IBI and MicroStrategy; Assembler; Mainframe - COBOL; JCL; DB2; SQL; File-Aid, Xpeditor; Changeman; Unix Shell scripting ; D Confidential warehouse
Critical Thinking: Researching and Identifying problems; Evaluating options
Self Management: Ethical behavior; Time management; Detail oriented
PROFESSIONAL EXPERIENCE:
Confidential, Phoenix, AZ
Technical Program Manager
Responsibilities:
- Assigned project goal is to upgrade the QNXT version and utilize Trizetto’s hosting and management services.
- Project required DCS to UAT the QNXT functionalities, SSRS reports, ensure Trading partner testing is complete and testing payment processes with AHCCCS.
- This project requires strong system integration and close coordination with the PMO.
- Responsibilities include managing monthly steering committee meetings.
- Successfully completed the deployment phase of Microsoft’s Azure platform project for the departments Guardian program which is a POA solution on Child Welfare Information Systems..
- Project Management tools used included projectmanager.com; MS Project, Excel, Visio, PowerPoint; TFS, Visual Studio
Confidential, Troy, MI
Senior Project Manager
Responsibilities:
- Managing multi-year, multi-million dollar SDLC projects for the client Confidential in various technologies and roles
- Scrum Master for multiple scrum teams in a Digital Agile Release Train using SAFe..
- Developing business critical ETL and Mainframe based applications for Confidential .
- Supporting Tier1 reporting applications for Confidential .
- Enhancing and supporting Assembler based applications for the client Confidential Corporation.
Confidential, Phoenix, AZ
VP Project Manager & Scrum Master
Responsibilities:
- Managing multiple cross-platform project teams for the program across the globe
- Coordinate with PMO and implement their guidelines across teams.
- Matrix collection and status reporting to VP’s and CIO’s.
- Analysis of business requirements.
- Scrum Master for multiple Reporting teams in the Digital Agile Release Train (SAFe)
- Collaborate with product owners, business, RTE and market teams to align on scope, project costs and schedule.
- Develop and deliver new client reports as per regulatory and compliance guidelines applicable for each market.
- Risk Identification and Mitigation to ensure delivery on schedule.
- Manage vendor (translation services) deliveries.
- Create and maintain Cost Plan.
- Ensure SDLC compliance by creating and maintaining required artifacts in SharePoint.
- Implement projects using Waterfall, Agile Scrum and SAFe frameworks.
- As a scrum master,
- Remove scrum team impediments
- Facilitate scrum events - Sprint planning, Daily stand up, Sprint review and Retrospective
- Collaborate with Product Owners
- Manage multiple scrum teams
- Plan for scrum teams in the Agile Release Train
- Attend Scrum of Scrum discussions
- Create Sprint Plan for multiple Program Interval’s (PI) of 6 sprints each
- Track the development and releases of project in sync with the Agile Train.
- Project management tools included MS Project, Excel, Visio, PowerPoint; SharePoint, CA Rally, Clarity and project development tools involved ETL- AbInitio, IBI webfocus, MicroStrategy, Java, HTML
Confidential, Phoenix, AZ
Sr. Project Manager
Responsibilities:
- Coordinated and developed ETL solutions to identify and segregate travel d Confidential .
- Managed teams using cross platform applications based on Java, MicroStrategy and AbInitio based ETL.
- Delivered project on schedule using Waterfall methodology.
- Project Management tools used included MS Project, Excel, PowerPoint; SDLC, Waterfall, Clarity, SharePoint and project development tools involved IBI webfocus, ETL - Abinitio
Confidential, Phoenix, AZ
Project Manager and Technical Lead
Responsibilities:
- Analyze business requirements.
- Worked with business partners on solutions related to d Confidential cleansing and simplification of a complex merchant hierarchy as received from the source system.
- Executed the project using waterfall methodology.
- Managed team end-to-end.
- Motivated team to brainstorm and innovate on complex solutions.
- Conceptualized design, developed and delivered an application using AbInitio ETL, Stored Procedures and Java
- Developed ETL d Confidential cleansing graphs
- Project Management tools used included MS Project, Excel, Visio, PowerPoint; Clarity, SharePoint and project development tools involved ETL - AbInitio, UDB, SQL, Java
Confidential, Phoenix, AZ
Project Manager & Technical Lead
Responsibilities:
- Managed multiple UM teams to deliver enhancement projects related to merchant chaining and ETL used to load d Confidential in the warehouse.
- Executed the project using waterfall methodology.
- This initiative utilized a unique team model using a fixed team to develop medium complexity enhancements related to inbound applications for the d Confidential warehouse.
- Managed all phases of the projects, including capacity planning, project execution, implementation and stakeholder management.
- Project Management tools used included MS Project, Excel, Visio, PowerPoint; Clarity, SharePoint and project development tools involved ETL - AbInitio, UDB, SQL, Java
- ETL - AbInitio
- Unix
- Warehouse Manager
- COBOL
- Assembler
- Mainframe based utilities
Confidential, Minneapolis, MN
Project Lead
Responsibilities:
- Executed multiple Enhancement and Maintenance projects on the Confidential software which was based on Assembler and COBOL mainframe application technologies.
- Lead a team size of 30+ developers based in Hong Kong for Confidential ( Confidential ).
- This project was a 2 year Confidential initiative utilizing Mainframe based technologies - Assembler, COBOL & CICS. Teams were located across Hong Kong and India.