PROFILE SUMMARY:

• Dependency Management & Environment Planning with several stakeholders, IT & QA
• Managing, constantly changing Regulatory Requirements with a mandated compliance and deployment date.
• Managing Scope definitions, and multiple changes to it, in collaboration with senior management
• Managing Project schedule reviews with senior management, as well as constant changes
• Working on few Agile Projects on the Development side in a previous Developer role .In a PM role have handled, couple of projects which have Bug fixes intrinsic..
• Resource Estimation (time, money, equipment, etc) with various teams and discussions related to it
• Resource Allocations to the schedule for project completion and measurement criteria for project completion evaluation discussed with stakeholders
• Reporting to the Stakeholders - Program Management, Portfolio Director and Executive Leadership including Biz owner & team & project team, on a weekly / daily basis. Dashboards, performance metrics, outstanding issues were reported & discussed, helping strategize on the monthly implementation plan
• Managing iterative/monthly cycle projects and in agile project in module lead role.
• Tracking project deliverables to completion.
• 5 years of Project Management experience in Health Care Insurance along with Release Management & PMO Lead roles & 1 year Life Sciences with a total 14+ year experience in IT & Development Experience in Health Care.
• Good degree of experience in planning, and successfully implementing IT projects, new program initiatives in the areas of Enterprise Wide Projects / Claims, Portals Process and Compliance, PMO /Vendor Management & Reporting & Project Management as well using Plan View for the same. Have a fair experience with all PMO activities and reporting on the same. Conversant with standards as 21 CFR Part 11 / Part 820 as well as have also provided Validation guidance to the respective project teams as part of the review program.
• The Project Management experience includes projects whose genesis were due to high escalations from Production fallouts from the previous releases, this was successfully implemented based on agreeing upon a strategy with the Stakeholders.
• The project also involved Process Improvement recommendations & process initiatives, particularly related to the Testing Areas, SIT & UAT.
• Starting with the initial BARR analysis, estimation, requisitions of resources, plan updates (Plan View) charter & kick off with program mgmt., daily/weekly touchbases, reporting with program mgmt. & executive leadership & implementation
• There were additional tasks of planning and managing end to end activities in Release Management Lifecycle for some of the deployments and Operations Team Transition related tasks as well. Also worked with PMO & project stakeholders to determine Release Strategy, Timelines & Environments
• There were challenges of multiple vendors from the PMO to implementation, as well as new ramp up of resources and increasing team size which were succesfullly handled. They were also different types of projects varying from migration to Infrastructure to start, conceptualizing and implementing Review programs
• Around 6 years in Project Management & 7.5 -8 yrs. on Development and Testing roles.
• Have worked extensively with Microsoft Technologies such as VC++/ C#/VB.NET and DBMS/RDBMS including Oracle, Access, SQL Server and UNIX and have done System, Integration and Regression testing using these technologies as well as tools like BOBJ, Terradata, PL/SQL Developer and Toad. Have worked on Paragon Fastest Test Tool including Automation and am conversant to a good degree on Quality Center & Test Automation for the same as well as fundamentals of Silk Test and QTP.
• Have extensive and good hands on experience on DB and ETL Testing as well as Test Planning & Management.
• Have considerable experience on automation testing & designing scripts for ecommerce web portals with Quality Center / QTP as well as testing for Web Services and Web Security Testing using tools like SOAP UI Pro.
• Strong initiative ability, team player & dedicated.
• Have handled responsibilities of a Team / Module Lead /Manager roles successfully.

SKILLS:

• Enterprise Wide Projects/QNXT / Portals/Billing / Claims processing/ Data Warehouse systems.
• ATM Processes & Architecture/ Messaging & Automation Testing.
• S/W development life cycle methodologies & Production Support cycle.
• Process & compliance, PMO program & implementation. Xxx proprietary systems.
• Middeware, portal & DataWarehouse testing
• Implementing projects, end to end testing and user acceptance testing.

TECHNICAL SKILLS:

Languages: C, C++, VC++, VB, Java.

Middleware: IBM MQSeries, CORBA

Databases: Oracle, SQL Server.

Operating systems: UNIX, Windows (3.x, 95, NT, 2000, XP)., Next Step

Testing Tools: Quality Center, QTP, SOAP UI, and Paragon Fastest, Rational.

Development Tools: Visual Studio 6 (VC++), EJB, XML, Boroland C++, Java Applets

PMO Tools: Plan View, Primavera, Microsoft Project, Visio Share Point Basic Dev & Updates

Release Management: DevOps Tools Basics - Jenkins, GIT, Electric Cloud etc.

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Project Manager / Confidential Responsibilities Included-
• Conducting Project Meetings/ Tracking/ Follow ups with Biz /IT
• Responsibility for the Deliverables completion in time ie BRD, RRD, FRDs, Coding, Test Strategy, Test Cases, Deployment Plan, Transition Plan & Lessons Learnt
• Risk & Dependency Tracking & Status Reporting

Project Manager

Confidential

Responsibilities:

• Major Project Manager / Confidential Responsibilities Included-
• Working with Biz PM & Business & Confidential teams to get the Requirements, & other deliverables completed
• Work with Confidential, IT, QA & PMO teams to get Environment, & QA Planning issues resolved.
• Responsibility for the Deliverables completion in time ie BRD, RRD, FRDs, Coding, Test Strategy, Test Cases, Deployment Plan, Transition Plan & Lessons Learnt
• Environment Planning & Dependency Tracking
• Status Reporting to PMO Leadership & IT

Project Manager

Confidential

Responsibilities:

• Project Manager / Confidential Responsibilities Included-
• Overall responsibility for the 3 release implementation for Portals, Public Websites and Reporting
• Conducting Project Meetings/ Tracking/ Follow ups with Biz /IT
• Responsibility for the Deliverables completion in time ie BRD, RRD, FRDs, Coding, Test Strategy, Test Cases, Deployment Plan, Transition Plan & Lessons Learnt
• Risk & Dependency Tracking
• Status Reporting

Implementation Lead

Confidential

Responsibilities:

• Overall responsibility for the project implementation
• Conducting Project Meetings/ Tracking/ Follow ups with Biz /IT
• Risk & Dependency Tracking
• Status Reporting Prebilling
• Milestones Tracking for Remediation, Testing & Deployment Activities & Post Prod Support
• Budget Forecasting for various PMO projects
• Steering Committee Deck updates
• Capacity Planning
• Re-estimation of Projects - Planning & Tracking

PMO Lead Support

Confidential

Responsibilities:

• Confidential Responsibilities Include-
• Responsibility for Project Implementation
• Conducting Project Meetings/ Tracking/ Follow ups with Biz /IT
• Risk & Dependency Tracking
• Status Reporting Prebilling
• Milestones Tracking for Remediation, Testing & Deployment Activities & Post Prod Support
• P6 & APT Updates

Confidential

Responsibilities:

• A Proof of Concept for the new Environment was done as well as multiple iterations for data snapshots as well as Validation done via Scan / Audit reports, and then analyzed to identify trending issues in Production, compared to metrics in Production for previous month’s n and then corrections done in Prod as required. New Code Fixes, issues with Tiered level Billing (TLB) & Member level Billing (MLB) group data were also sought to identified using the above process and several trend issues were fixed
• A buy in for the Recommendations/ Considerations pertaining to updates needed SIT, UAT, Biz Reviews, Enterprise Release Changes, after discussions with the various teams was sought by various stakeholders, and those agreed related to a consolidated test bed by both SIT & UAT teams are being incorporated as a process by the concerned. The Test Plans with the updated Test Bed as per agreed considerations, was also signed off by all stakeholders

IT PM

Confidential

Responsibilities:

• Weekly Status Reporting to PMO on the project status for the 3 tracks i.e. Claims ODS, Run Out Processing & Archiving.
• Create plan documents for the Claims OD & Run Out tracks
• Responsibility for overall deliverables & issues tracking & resolution
• Responsibility for co-ordination with offshore for timely delivery and issue resolution