EXECUTIVE SUMMARY:

• Versatile and driven Project Manager with 10+ years of experience in project management, Healthcare IT Management, Offshore - Onsite, Client Relations, as well as Stakeholder Management. Facilitator and builder of project management teams, with experience in both start-up and scaled growth stages.
• Highly efficient and well established in administrative environments that are fast-paced and challenging.
• Adept at cutting costs and improving efficiency through effective executive management strategic, scheduling and streamlined operations.
• Visionary and creative with a positive attitude and steadfast commitment to excellence.
• Expertise in managing organizational change to achieve maximum results.
• Entrepreneurial leadership style with highly effective planning, organizational, and communication skills as well as a solutions-oriented approach to problem-solving.
• Demonstrated ability to instill a common vision and develop a dynamic team based on trust and mutual respect at all levels.
• Over 10 years of experience in program and project management within diverse corporate environment.
• Overhaul PMO processes and systems to achieve delivery of quality projects within deadlines that impacted organizational goals
• Responsible for delivering 15+ high revenue products in less than two years
• Guided initiatives involving process improvement, staff development and operational efficiency
• Established on boarding process, templates, construct SharePoint sites and site templates, launch of Mentorship program, Peer Lunch and Learn and all other aspects of a fully functional
• Proficient in all phases of project management, from planning and budgeting to resource management and final implementation
• Possess outstanding experience spanning pharmaceutical, telecommunications, healthcare and technology
• Excellent leadership, stakeholder management, analytical, and communication skills
• Setup 3 IT PMO, overseeing as many as 11 PMs
• Excellent ability to manage interdependencies between projects and communicate the overall vision to each of the discipline leaders

CORE COMPETENCIES:

• PMO Leadership & Team Building Critical/Creative Thinking
• Project Management Organization Development Customer Services Oriented
• Program Management Executive Operational Management Effective Communication
• People Management Strategic & Technical Planning Meticulous Details-oriented
• Stakeholder Management Risk Management Market Insights
• Offshore-Onsite Financial Management Research & Development
• Healthcare IT Management Resources Optimization Results Oriented
• Agile Project Management Complex Problem Solving Team Building and Mentoring
• Budgeting & Cost Control Product Roadmaps

TECHNICAL SKILLS:

• Word, Excel, Access, PowerPoint, Outlook
• Microsoft Project, Roadmunk for Roadmaps, Jira, Confluence, WorkFront, Innotas, Roadmunk
• Google Slides, Sheets, Docs

PROFESSIONAL EXPERIENCE:

Director, Program Management

Confidential, New York, NY

Responsibilities:

• Responsible for six development teams, local and offshore
• Responsible for creating and managing the technology roadmap and resource planning with product teams
• Liaison with legal for NDAs, MSAs, and SOWs
• Create and execute plans to remove bottlenecks in processes that resulted in efficient and timely project delivery
• Define standardized processes to be leveraged across all business units for portfolio management
• Develop strong partnerships with stakeholders, enabling collaborative scope and change management
• Plan, direct and strategically align the activities of multiple complex projects throughout all phases
• Ability to effectively navigate a cross functional organization to get work done
• Manage and oversight of internal and/or external teams of project leaders or managers in connection with the assigned projects
• Create plan for PMO to ensure PMs are current in best practices and application of methodology
• Develop and define processes for PMO, using JIRA and Confluence tools
• Develop and execute a PMO Executive communication plan which included the distribution of a program dashboard
• Increase ticket closure rate by 30% with process optimization for the BI team and interface with VP level tactical teams.
• Led strategic and tactical initiatives to address high risk initiatives, including but not limited to data security, data loss and recovery
• Led agile workshop sessions to introduce and on-board teams across the organization to increase throughput and delivery

Confidential, NY

Responsibilities:

• Contract senior project management position that evolved into responsibility for highly visible tactical programs sanctioned by executive leadership
• Evaluate current methodologies and implement new processes and procedures
• Establish recurring project status process for PMO to ensure that stakeholders were well informed

Confidential, NEW YORK, NY

Assistant Director

Responsibilities:

• Manage the Radiology, Inpatient Pharmacy and Security application modules for the Implementation of the Epic Electronic Health Records System
• Optimize 10 teams and completed build ahead of schedule and under budget of $1m
• Restructure the project plan template to include application specific tasks such as deliverables deadlines
• Engage project stakeholders to encourage behavioral change and acceptance of new application regarding efficient man management
• Develop risk mitigation strategies and presented to the executive management branch
• Identify relevant issues for review and report during monthly Steering Committee meetings for the year
• Manage product resources, prioritized work assignments for team to ensure adequate progress and milestone is meeting initial performance review standards
• Manage vendor relationships and solved immediate concerns

Confidential, NJ

PMO Analyst

Responsibilities:

• Establish the structure of the Confidential PMO for the implementation of an enterprise-wide electronic health records system
• Develop the onboarding plan for new team members which included a PM-Buddy system
• Manage the permissions for each SharePoint site
• Assist in the establishment of the PMO for the Implementation of the Epic Electronic Health Records System
• Contribute to the strategy and overall structure for the new PMO and facilitated the process of recruitment for a new PMO Director
• Participate in the planning and development of processes to improve the functionality of the PMO

Confidential, MN

Program Coordinator

Responsibilities:

• Assistant Program Manager/Program Coordinator, NextGen Desktop Program