SUMMARY:

• Around 18 Years of IT experience as Release Manager, Scrum Master, Program Test Manager, Manual and Automation QA Manager and Software Engineer in Software Testing and Development with a good understanding of the entire Software Development Life Cycle (SDLC) and Test Life Cycle.
• Certified Scrum Master by GAQM(Global Association for Quality Management)
• Has good experience in executing projects using Waterfall and Agile(SCRUM) methodologies
• Has good experience in domains like Insurance, Health Care, Travel, Banking & Finance and Hi - Tech Discrete Manufacturing.
• Handled huge programs like NPT, Technology upgrade(M&E), ICD-10, HCR (Obama Care), MS Solve and WMTP with various customers like Confidential , Confidential ,Humana, Group Health Co-operative, Anthem (WellPoint), Confidential, Confidential and Microsoft.
• Handled Huge Budget Programs/Projects ranges up to 5 Million.
• Worked on DevOps environment to optimize the build and deployment process using continuous integration testing tool Jenkins and Selenium tool to automate the scripts for execution.
• Worked as Test Lead/Test Manager with hands on Testing and Test Management Experience.
• Has good experience in implementation of TCoE with various Programs/Projects for various clients/customers.
• Six Sigma Green Belt Practitioner and Brain Bench Certified Professional.
• Has 10 years of experience using HP Quality Centre for all Test Management related activities.
• Has good experience in using automation tools like Win Runner, Rational Robot, UFT and Selenium
• Knowledge in Performance Testing tool like HP Performance Center and Load Runner.
• Has good experience in handling Infrastructure or Technical upgradation based testing projects/programs
• Has Good Experience in Functional, System, Integration, Regression, Mobile and UAT Testing.
• Experience in handling multiple projects and leading teams of medium to large size (~ 50 team size).
• Diverse experience across Requirement Analysis, Test Strategies, Test Plan, Test Estimation, Test Script Design and Test Script Execution.
• SQA (Quality Assurance) experience: Defining the Testing Process, Test Artifacts development like Review Checklists, Metrics Collection and good knowledge in CMMI process
• Generating Test Summary, Defect Management Reports and Dashboards for the Senior Management.
• Experience in Risk, Change and Release Management.
• Experience in Recruiting talents and conducting Performance appraisals of the Team Leads/Members.
• Excellent Communication, Customer Interfacing and Interpersonal skills.
• Can take independent responsibility as well as ability to lead, contribute and be a productive Team Lead.

TECHNICAL SKILLS:

Testing Tools: Win Runner 7.1, Rational Robot 7.0, UFT 12, Selenium Web driver 2.53, HP Performance CenterLoad Runner, Junit, Test NG, Perfecto and Jenkins

Defect tracking: Bugzilla, JIRA and Quality Centre ALM 11.52

Database: Oracle 11G & SQL Server

Version Control: SVN 1.9 and GIT

O.S: DOS, Windows and UNIX

Web Servers: Web logic 7.0, JavaWebServer2.0

App. Server: Microsoft IIS, WebSphere 8.5

Languages: Java, C, C++, HTML, DHTML, Java Script, VB Script, VB and ASP

Methodologies: V-Model, Waterfall and Agile (SCRUM and KANBAN)

Others: Version One, Share Point Portal, MS Project, MS Excel, MS Word, MS PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential, Louisville, KY

Release Manager

Responsibilities:

• Developed Release Management plan/strategy by taking the inputs from ADM’s, PO’s, QA Manager and Scrum Masters
• Established and Managing the annual calendar of releases and deployments in consultation with ADM’s, PO’s, QA Manager and Scrum Masters etc.,
• Ensuring different track team’s alignment with program plans and standards
• Co-coordinating with Product Owners and different track teams and ensuring the program overall acceptance criteria to support the product release goals
• Developed Metrics, risks and dependencies to track the Agile development activities of the team
• Conducting Scrum of Scrum Meetings to unblock the impediments between different tracks
• Conducting Environment update meetings to track the environment availability with respect to DEV, QA, Release QA, Performance, Prod-Staging and Prod environments
• Communicating the Release plan and tracking each track’s velocity
• Maintain and reporting Sprint and Release level metrics every week to the Sr.Mgmt for their visibility and to act on it.
• Managing Release schedule impacts
• Tracking builds status through CI/CD pipeline and generating the metrics out of it

Environment: Win 7, TFS,SQL Server, Couch base, AMQ, SSIS, Open shift, GIT Java, .Net, Oracle 12C, SOAP UI, UFT, MS Visio, Share point 2013, IE 11 and HP ALM Quality Centre 11.52, Maven, Jenkins and Selenium Web driver 2.53

Confidential, Chicago, IL

Scrum Master

Responsibilities:

• Conducted Scrum ceremonies like Daily Scrum Meeting, Sprint Planning, Sprint Review and Sprint Retrospective meetings,and also Product backlog grooming sessions with Product owners and Business Analyst.
• Conducted Daily Scrum meetings with product team to get a status update of each individual within the team to track the progress of the development.
• Conducted Sprint Planning meeting with Product Owner, BA, Scrum Team and Management to review and refine the current backlog of user stories for a specific Sprint and Release.
• Conducted Product backlog grooming sessions to understand the stories Product Owner, BA, Scrum Team and Management and also to understand the external dependencies with the other teams or systems
• Conducted Sprint Review/Demo meetings with Product Owner, BA, Scrum Team and Management to review the Sprint goals, demonstrate the completed user stories to PO and other stake holders
• Facilitated Sprint Retrospective meetings with Product Owner, BA, Scrum Team and Management teams.
• Helped the Product Owner to maintain the Product backlog.
• Co-ordinated with team members to maintain the Sprint Backlog on a daily basis update to achieve the sprint goal.
• Generate and publish the Sprint and Release Burn down charts and take appropriate actions to achieve sprint/release goal.

Environment: Win 7, File Net 4, Informatica 9.6, Java, .Net, Oracle 12C, EDMS, ECMS Web services, Share point 2013, WSS 8.5, SVN 1.9,ISAM,TAM5, TAM 6, HP Performance Centre, IE 11 and HP ALM Quality Centre 11.52, Nexus, Jenkins and Selenium Web driver 2.53

Confidential, Louisville, KY

Program Test Manager

Responsibilities:

• Leading all the SIT Testing activities of Humana Health Care Reforms Program impacted applications.
• Co-ordinate with all the stake holders of different business areas and publishing the health reports.
• Involved in Sprint Planning/Review/Retrospective Meetings and providing solutions/approach from QA standpoint
• Involved in Product backlog grooming sessions and providing QA Efforts/Tasks for the user stories identified
• Laying out the Program Milestones for each release and aligning all the impacted teams to adhere to those timelines and tracking the same.
• Preparation of Overall Test Strategy and reviewing all the team’s test plans for each release and making sure that they deliver on time with Quality
• Publishing the status reports on weekly basis in terms of Dashboards for better understanding on the Program Level status.
• Coordinating with all the key stake holders in Planning, Execution and Monitoring their progress.
• Involved in usage of automation scripts using UFT and performance scripts using Load Runner on specific scenarios
• Facilitating Triage calls for smooth resolution of the issues/defects.
• Facilitating in developing the Process level artifacts (Test Execution Summary Report, Metrics etc.,) for improvements for every release and thus improving the productivity.

Environment: Win XP, Main Frames, CICS, DB2, Java, .Net, Oracle 11G, UFT, Load Runner, IE 9 and SQUIDS

Confidential, Seattle, WA, USA

Program Test Manager

Responsibilities:

• Responsible for developing an ICD-10 testing strategy of Internal System Remediation, Revenue Cycle Management risk mitigation & Trading Partner Testing (Provider Testing).
• Responsible for Reviewing the different Test Strategies for Claims and Membership & Billing related Projects and the estimations to complete the projects on time.
• Developed test strategies for Data Warehouse (DW) projects separately to ensure the End to End ICD-10 systems remediation being done successfully.
• Responsible for reviewing Automation Test strategy and Test Scripts developed by the team using QTP and Selenium tools.
• Additional responsibilities include Project Management of ICD-10 Testing and Remediation vendors and internal project team.
• Responsible for the development and delivery of a Financial and Operational risk based provider readiness and testing program for the Group Health ICD-10 Migration. Additionally responsible for leading the ICD-9 to ICD-10 migration efforts for Group Health focusing on Clearinghouse readiness and Provider testing in addition to the design and implementation of an automated Provider claims testing/simulation program that supports Provider Readiness-Testing, Neutrality and Business Continuity initiatives.
• Delivery Point of Contact for all Syntel engaged Testing Projects in terms of System, Integration Testing of Group Health ICD-10, Claims & Membership & Billing testing .
• Co-ordinate with all the stake holders of different business areas and identifying the impacts.
• Publishing the status reports on a weekly basis in terms of Dashboards for better understanding on the Program Level status.
• Coordinating with all the System Owners and resolving the issues in terms of dependencies
• Involved in using Functional and Build automation tools using Selenium with the help of Jenkins
• Involved in Mobile cloud automation framework using Perfecto for Android and IOS devices testing.
• Facilitating Triage calls for smooth resolution of the issues/defects.
• Facilitating in developing the Process level artifacts(Test Execution Summary Report, Metrics
• Conducting Status calls on Daily/Weekly with respect to the communication plan designed in Test strategy and addressing the concerns of the all stake holders.

Environment: Win XP, IE 9, Main Frames, CICS, DB2, Java, .Net, Oracle 11G, Selenium 2.48, Perfecto, Jenkins and QC 11.1

Confidential, Louisville, KY

Test Manager

Responsibilities:

• Delivery Point of Contact for all SIT Testing of Humana ICD-10 testing impacted projects.
• Co-ordinate with all the stake holders of different business areas and publishing the health reports
• Preparation of Overall Test Strategy and Test Plans for different releases
• Publishing the status reports on weekly basis in terms of Dashboards for better understanding on the Program Level status.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
• Developing the Data flow diagrams by collecting the Interface touch points between different applications/systems for better tracking
• Facilitating Triage calls for smooth resolution of the issues/defects
• Involved in Web Services testing using SOAP UI tool to test few web applications
• Involved in usage of automation scripts using UFT tool.
• Facilitating in developing the Process level artifacts (Test Execution Summary Report, Metrics etc.,) for improvements for every release and thus improving the productivity.
• Conducting Status calls on Daily/Weekly with respect to the communication plan designed in Test Strategy and addressing the concerns of the all stake holders.

Environment: Win XP, Main Frames, CICS, DB2, Java, .Net, Oracle 11G, GIT, UFT, Web Services, SOAP UI and SQUIDS

Confidential, Cincinnati, OH

Test Manager

Responsibilities:

• Managing ST, SIT and Automation teams for this project consist of 35 members.
• Reviewing the System Testing Plan and System Integration Testing Plan.
• Interacting with the customer to resolve open issues and highlighting the risks in the project upfront.
• Preparation of Weekly and Monthly Status reports to the Customer.
• Risk Identification and Mitigation activities.
• Providing Estimations and collection of Metrics.

Environment: Windows XP, Java, Junit, Java Script, Oracle 10G, IE 7, VSS and Quality Centre 9.1

Confidential

Project Manager

Responsibilities:

• Managing a Team of 18 Testers.
• Project management activities like planning, scheduling, tracking, mentoring and reporting deliverables.
• Providing Estimations and collection of Metrics.
• Preparing Master Test Plan.
• Preparation of Requirement Traceability Matrix and Weekly Status reports.
• Participating in daily and weekly Status and defect meetings.
• Risks identification and mitigation activities.

Environment: C# .Net, SQL Server 2005, VB Script, VSTF, Product Studio

Confidential, Long Island, NY

Quality Analyst

Responsibilities:

• Managing a Team Size of 7 resources.
• Reviewing Business and Technical Specification Documents.
• Designed and Executed Fund Transfer and Direct Debit Transactions processing test scenarios and Test Cases.
• Worked with marketing team to know what clients want and also assisted them in doing customer value analysis.
• Involved in financial analysis, reporting and forecasting of operations and the evaluation of potential business opportunities.
• Assisted the team member during implementation, testing and maintenance.
• Developed Test Execution Summary reports.
• Interacting with the Client to resolve Issues on a Daily Basis.
• Review Test cases of the Team Members and Preparation of Test Data.

Environment: J2EE, Oracle 9.X, Java, ASP.net, Rational Robot, Web Logic 7.0 and QC 9.1

Confidential, New York, NY

Quality Analyst

Responsibilities:

• Managing a Team Size of 5 resources.
• Reviewing functional and Technical Design specifications.
• Preparing Effort and Schedule Estimations.
• Allocate work across the team members and Test Suit Preparation.
• Preparation of System Test Plan.
• Review Test Scripts written by team members.
• Designed and Developed Test Automation Framework.

Environment: Windows XP, PVCS, ASP, ASP.net, Java, Win runner, Rational Robot and QC 9.1

Confidential

Member Technical Staff

Responsibilities:

• Reviewing functional and design specifications.
• Understand the application and full life cycle processes.
• Designing the test cases and executing the same.
• Preparation of Test execution reports.
• Logging the defects in Test Director.

Environment: Windows 2000 and Mercator

Confidential

Software Test Engineer

Responsibilities:

• Identified and defined application test requirements, developed test plan.
• Developed a GPS Simulator to simulate the real time environment.
• Preparing and executing the Test Cases.
• Preparing Test Reports based on bugs.
• Involved in Review meetings with Developers and Analysts to fix the problem

Environment: Microsoft C, GPS and Radio Modems

Confidential

Software Engineer

Responsibilities:

• Involved in Requirements and Design discussions
• Involved in developing design documents for Administrator module
• Developed code for Administrator module
• Involved in Unit Testing of Administrator module and checking with other modules in integration testing
• Preparation of Unit Test Cases and generating test reports with results

Environment: Windows NT/98, HTML, DHTML, Java Script, VB Script, ASP and Oracle 8i