SUMMARY:

• With 1 9 years of experience in IT industry, over 10+ years as a Project/Program Manager, 4+ years as Scrum Master, 3+ years as QA Manager/Lead and 4+ years Business Analyst managing multiple projects across Globe for different industrial sectors like Retail, Healthcare, Insurance, Utilities, Food & Beverage, Research & Development, Transportation, Oil & Gas, Automotive, Manufacturing, Aerospace, Energy, and Engineering platforms delivering successfully following the SDLC phases using Waterfall and Agile methodologies.
• Experienced Scrum Master using Agile Principals and in conducting Scrum ceremonies.
• Experienced in Agile Roadmap planning, Release planning, Resource planning and Team Building.
• Effective Scrum Master in continuous improvement and implemented the art of getting and doing twice the work in half the time. Also a member of Scrum Alliance
• Experienced in Agile coaching and training to the team and successfully transformed Large / Small Scale Waterfall Initiatives to Agile
• Experienced in implementation of SAFe.
• Experienced in implementation of Kanban framework and Kanban board for full stack projects.
• Facilitation and coordination of Agile Program Increment (PI) planning with Release Train Engineer.
• Familiar with other Agile Methodology like XP, TDD.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments, fostering self - management, capable of bringing overwhelming enthusiasm and awareness to projects, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Experienced in identifying dependencies across the team, tracking, drive continuous improvement , Continuous Integration and Delivery owning and ensuring all documentations are as per agile process.
• Work with the Management and PO to develop high-level estimates for capacity and strategic planning.
• Expert in negotiation of capacity and prioritization of the user stories working with product owner.
• Expert in managing sprint milestones and driving resolution for responsibilities owned by developers, testers, DevOps and BAs.
• Learnt the art of conducting Disruptive thinking sessions for the team on regular basis.
• Experienced in capturing of story-level data, data analysis, dependencies and acceptance criteria to fulfil the definition of done along with Definition of fun.
• Experienced in conducting Team Building, Agile Games activities and conducting Retro in fun way.
• Experienced in product development using CRM, ERP, COTS package and cloud based technologies
• Strong PM experience on Software Application Development Life Cycle (SDLC) and Infrastructure.
• Exceptional organizational skills including time management, conducting meeting and providing status/dashboard at various levels of stakeholders with appropriate control over the audience.
• Excellent written and oral communication skills to provide right status to Executive or Senior Management.
• Expert in following the Initiate, Project Plan, Execution, Monitoring & Control and closure phases.
• Set & drive program objectives, derive cost/benefit analysis and recommend solution.
• Strong Business Analysis experience and requirement gathering experience.
• Develop and implementing strategy document and plans for Programs and Projects.
• Create, review and submit project/program proposals (RFI and RFP) and presentation of proposal
• Ensure qualities of deliverables are maintained by following Quality Assurance and Testing process. Release Management are followed and ensured on-time delivery.
• Work with business and technical Project Managers to integrate various systems and deliver program.
• Strong Financial management skills, request funding and provide updates to Management.
• Develop and manage program governance including executive steering committee and sponsor meetings.
• Lead and/or participate in procurement process, including vendor contract negotiations.
• Experienced in handling Acquisition and Merger and transitioning of the projects
• Manage conflicts, negotiations and build relationships with teams, vendors and clients.
• Develop and execute Enterprise software systems transition and sustainment plan.
• Lead change management and defect management activities and ensure quality deliverables.
• Identify and develop contingency plans to mitigate risks and issues. Escalate appropriately when required.
• Take responsibility for benefits realization as well as meeting milestone and budget targets.
• Drive onsite and offshore execution using Global Delivery Model (Multi-location consulting).

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Scrum Master/ Release Manager

Technologies: Java, XML, SharePoint, Jenkins, Git, JIRA, Confluence, MS Office.

Responsibilities:

• Develop a key strategy and process map for managing the inflow/outflow of tickets in Kanban board.
• Managing Dev teams ensuring they get enough tickets to be fixed and fulfilling the need of the project.
• Conduct defect triage session and ensure all Technology stack stakeholders participate.
• Conduct all Kanban Ceremonies, Scrum of Scrum for the entire program and ensured integration of the projects for successful delivery.
• Conduct Pre-Deployment meetings to make sure the deployments happen as planned and smoothly.
• Run the Deployment calls, co-ordinate with all stakeholders like Dev, QA, BA, PO, DevOps and PMs.
• Provide status report to CEO, CTO and Program team on the implementations and issues.

Confidential

Sr. IT Project Manager/Scrum Master/QE Program/Project Manager

Technologies: Java, ETL in Data stage, Pentaho, Salesforce.com (CRM) on Sales Cloud, SharePoint, Rally, Jenkins, Git, Salesforce.com (CRM) on Sales Cloud, SharePoint, ALM QC, Planview (Enterprise Portfolio Management Software), MS Project and MS Visio.

Responsibilities:

• Develop Project strategy/plan, project Governance and guidance to the entire team for smooth execution. Managing QA teams ensuring documents and phases are fulfilling the need of the project.
• Facilitate the JAD session and Technology stack estimate for the project.
• Developing application for Web and mobile devices on salesforce.com and other technologies.
• Ensured security and protecting data from cyber threats to provide a secure platform for the application.
• Defined project scope and objectives through internal project management methodologies. Coordinated with PMO team for all standards, guidelines, resources and infrastructure needs.
• Conducted Scrum of Scrum for the entire program and ensured integration of the projects for successful delivery.
• Designed Definition of Done for validating the output of each Sprint and acceptance of user stories.
• Achieved continuous improvement by increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%. Automated 80% use case; 20% PAF orders remain in manual process
• Empowered teams to self-organize and grow cross-functionality. Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery.
• Communicate with other management, engineers, product managers and support specialists on product issues. Track and communicate team velocity and sprint/release progress.
• Follow the Initiate, Project Plan, Execution, Monitoring & Control and closure phases. Set & drive program objectives, derive cost/benefit analysis and recommend solution.
• Reporting weekly status to higher managers and coordinating team meeting with multiple divisions of the company.
• Removing Impediments and guiding the team in impediment removal. Emphasis on Long Term Solution and Root cause Analysis for recurring impediments.
• Provide support to the team using a Servant Leadership style. Applying story slicing techniques for story creation. Implementation & continuous practice of Process Improvement initiatives
• Interacting with business team in identifying the upcoming features and also providing report to business about the user activities. Engaged Product Owners and the Stakeholders transparent in Sprint success and blockers
• Devised and prioritized the Product Backlog by conducting requirement churning sessions with various Business / Product Teams. Reviewed Team Velocity on a frequent basis and ensured continuous improvements.
• Ensured that the team are making appropriate commitments through story selection, sizing and task definition.
• Facilitated Business Demonstrations and Decisions (Go/No-Go) meetings for the Release Output to Production
• Change Management and defect management process is thoroughly followed to ensure quality product delivery. Automated the QA smoke test.
• Planned Release with 2 weeks sprint cycle, then inspect and adapt or hardening sprint before the release.

Confidential

Sr. Project Manager - R&D and Manufacturing

Responsibilities:

• Manage IT and engineering applications projects. Stakeholder engagement and communications. High level business requirement and alignment to delivery
• SW Unit Test, HW Verification, System Verification and Requirement Management involving multiple Engineering Functional Teams.
• Sustaining Engineering for diaper stickers and dental devices
• Requirement Management, Risk Management, Labelling, Verification, and Validation for various projects
• Application Software development for various R&D projects
• Recommend and drive standardization and simplification in customers landscape
• Transition and Transformation plans for implemented projects to Managed Services (support) systems in Remedy.
• Lead and participate in procurement process, including vendor contract negotiations.
• Ensure qualities of deliverables are maintained by following Quality Assurance and Testing process. Release Management and ensured on-time delivery.
• Work with business and technical Project Managers to integrate various systems and deliver program.

Confidential

Sr. Project/Program Manager

Responsibilities:

• Manage and successfully lead the entire program of opening of new FDC.
• Develop Project strategy/plan, project Governance and guidance to the entire team for smooth execution. Managing QA teams ensuring documents and phases are fulfilling the need of the project.
• Managing external vendor with onshore and offshore testing coordination, which includes various project level testing like smoke testing, functional testing, system testing, regression testing, end to end testing, Go-Live Testing, UAT and 907 Testing
• Ensured the ETL of data process is done by extracting data from source, transforming them and loading it to SAP Business Object BI for reporting and Business user analysis and test environment.
• Facilitate discussion and decision making with business owners for complex decisions related to system development, business process re-engineering, data cleansing and data conversion efforts.
• Conduct workshops with the team for assessing risk based testing criteria.
• Scrum Master for the projects that involved development and testing. Facilitate the daily scrum meeting, sprint planning, product backlog grooming, sprint review and retrospective meetings.
• Publish a weekly program status dashboard to the senior management up to CEO level.
• Change management and Defect Management process is thoroughly followed to ensure quality product delivery

Confidential

Sr. Project/Program Manager

Technologies: ASP.Net, MS Azure, SQL DB, Devexpress, Microstrategy (Business Intelligence BI), SAP BO, Share Point, ALM QC, JIRA, MS Projects, Clarity and MS Visio.

Responsibilities:

• Successful in transitioning the Organizational Structure and Business Processes from traditional Waterfall to Agile. Extensive and varied experience coaching and training Developers, Scrum Masters, Product Owners, managers, and executives.
• Facilitated planning, documentation, and implementation of Agile Transformation initiatives
• Managed and successfully lead Confidential - CIP Global Monitoring System from end to end including development, implementation, testing, consisting of team located across diverse locations.
• Lead end to end effort for Web Based MES Product development and implementation
• Evaluated business opportunities and implement cost effective solutions by conducting POCs.
• Compliance to the health claim petitions specified in 21 CFR as FDA are adhered as a part of Quality Assurance. Implementation of S88 recipe management
• Building client relationship, Stakeholder Engagement, preparing & reviewing of proposals.
• Develop transition and sustainability plan for support and service to ensure benefits are realized.

Confidential

Program Manager

Responsibilities

• Initiate, Project Plan, Execution, Monitoring & Control and closure
• Set & drive program objectives, derive cost/benefit analysis and recommend solution.
• Business Analysis and requirement gathering experience.
• Develop and implement strategy document and plans for Programs and Projects.
• Ensure qualities of deliverables are maintained by following Quality Assurance and Testing process. Release Management and ensuring on-time delivery.
• Collaborate with business and technical teams to integrate various systems and deliver program.
• Financial management, request funding and provide updates to Management.
• Develop and manage program governance. Resource Management, assignment and timesheet approvals
• Manage conflicts, negotiations and build relationships with teams, vendors and clients.
• Change Management and defect management process to ensure delivery of quality product.