Sr Manager, Software Development Resume
Tequesta, FL
PROFESSIONAL SUMMARY:
In IT, I am the guy who makes things happen. In my world, there is often a big divide between what a customer says and what the customer really wants. My job is to bridge that gap and to meet the customers’ business, financial and IT goals against a backdrop of interconnected systems and networks, multiple resources, conflicting applications, compliance requirements and strict deadlines. I have spent the last 15 years of my career working in IT Project Manager where I orchestrate, execute and manage complex, multi - million-dollar IT projects for clients ranging from financial institutions to start ups. In a business environment where penalties for missed deadlines can cost the client tens of thousands of dollars per day, my management and problem solving skills are critical to the team’s success.
EXPERTISE
- Waterfall/Agile and DMAIC
- Project Management Methodologies (PMBOK)
- CRM Procurement
- Enterprise Resource Planning
- Supply Chain
- Confidential Buyer/Category Manager/Analyst SaaS
- Strategic and Operational Planning Business Development, Major Account Management Project Team Leadership, Quality Management Change Management, Crisis Management APQP/QS9000 Resource Planning/Cost Estimating
EXPERIENCE:
Confidential, Tequesta, FL
Sr Manager, Software Development
Responsibilities:
- Groups primary focus - to deploy and update application suites (AWS) in support of Global Sales ERP teams in order to to demo to prospects most current Confidential application releases. Secondary focus on providing break/fix help desk support to Sales Consultants.
- Other areas include supporting Global builds in support of & Group and standing up environments for Proof of Concepts in support of Sales Initiatives.
- Built help desk to support 24 X 7 support for Sales Consultants
- Support and builds provided a 14% increase in sales over prior year
- Moved multiple systems from Confidential platform to Amazon Web Services (AWS)
Confidential, NV
Technical Project Manager
Responsibilities:
- Organize project kick-off meeting with business stakeholders to gather and establish the Project Scope Baseline and derive the detailed Work Breakdown Components.
- Define and Manage the Detailed Project Management Plan and Conduct Periodic Project Review and Status Meetings with all Stakeholders.
- Responsible for the creation and management of service processes and work practices.
Confidential, Walnut Creek, CA
Project Management & Consulting
Responsibilities:
- Responsible for Monthly Cost and Project Budget Metrics to Management and the Monthly Invoice from Various Vendors.
- End to End Management and responsibility for the Global IT Infra Services on 24/5 SLA bounded support model.
- Responsible for assessing the operational parameters such as delivery excellence, issues, service quality variations, monthly program performance.
- Direct management and responsibility for the Technology Services Team, including overseeing staff deployment, work quotas/utilization, work prioritization, setting goals and objectives optimization of team performance and team motivation.
Confidential, Fort Worth, TX
Senior Project Manager
Responsibilities:
- Successfully led team in development and deployment of multi-enterprise technology platform to support raw material Buy-Sell/Resale processes for global supply chains.
- Recognized for automating robust pricing control enabling customers (including Ford and GM) to realize transparency throughout the supply chain.
- Delivered project on-time and within budget.
- Successfully customized a generic product for the specific needs of GM and Ford resulting in significantly reduced exposure to price and supply volatility.
- Exceeded client’s expectations by simplifying and expediting purchasing process for entire supply network.
Confidential, Pittsburgh, PA
Senior Consultant
Responsibilities:
- Identified $20M+ in savings to client over 3 year contract overseeing $1B in overall spend.
- Completed and exceeded contract volume ahead of schedule for two consecutive years.
- Responsible for chairing progress report meeting with IT Director and CTO on a biweekly and monthly basis and accountable for delivery performance and milestones.
- Escalation/resolution point for offshore services / Co-ordination with Visteon Managers globally for resolving Confidential service related issues for the customer.
- Advised management on annual budget / technology related requirements.
- Key point of contact for any environment, product deployment / Project Management & Transformation related issues and demonstration work.
- Responsible for the creation and management of service processes and work practices.
Confidential, Indianapolis, IN
Consultant
Responsibilities:
- Successfully executed a Current State Assessment and Pilot project with Magna and with Delphi resulting in multi-year, multi-million dollar contracts.
- Authored and facilitated collaborative forum between Ford North America and Ford Europe resulting in unprecedented Product Development Process between the regions.
- Authored Confidential ’s consulting and engagement methodology.