SUMMARY:

Challenging role in Information Technology (IT) / Business Intelligence (BI) where I can apply my extensive knowledge to manage and advance new and existing data opportunities, and partner with key stakeholders to evolve and scale information and analytic solutions.

COMPETENCIES:

• IT / BI
• General Management
• Operational Excellence
• Information needs assessment
• Data Governance
• Gap Analysis
• Big Data Analytics
• BI Ecosystem Capacity
• Data Management practices and analytics
• Data - driven insight
• Data Analytic environment
• BI Ecosystem expansion / upgrades
• Business Analysis
• Systems Analysis
• Data Analysis
• Business Process Re-engineering
• Information Architecture
• Strategic Planning / Roadmap
• Program and Project Management
• Scrum Framework
• Program Governance
• Interpersonal Communications
• Problem solving
• Market solutions to problems
• Team Development / Restructure
• Customer Relationship Management
• Vendor Relationship Management
• Teaming/Partnering
• Continuous Process Improvement
• Vendor and Customer Relationship management
• BI Solution selection & implementation
• Operational Governance

SKILL:

• Cognos
• MicroStrategy
• Qlikview
• OBIEE
• SSRS
• SQL
• SAS
• Enterprise Guide
• Enterprise Reporter
• MS Project
• MS Excel
• MS PowerPoint
• MS Word
• VISIO
• Erwin
• Crystal Reports
• Visual Basic
• COBOL
• DATATRIEVE
• FOCUS
• FORTRAN
• DCL
• JCL
• REXX
• CICS
• VSAM
• ISPF
• VAX TDMS
• DBQ
• ACMS
• RMS
• Teradata
• Oracle
• DB2 UDB
• VAX DBMS
• MS Access
• SQL Server
• IMS, RDB
• IDMS
• Unix
• Linux
• RS 6000
• IBM SYSTEM/370
• IBM SYSTEM/390
• IBM AS/400
• DEC ALPHA
• DEC VAX
• MVS/TSO
• OS/390
• VM/CMS
• VMS
• OpenVMS
• OS 400
• AIX

EXPERIENCE SUMMARY:

Confidential

Scrum Master

Responsibilities:

• Led team through three major infrastructure upgrades, which improved data deliverance by 150%.
• Led initiative to provide cost of acquiring and servicing customer to Finance and Sales and Marketing business units. This consisted of acquiring and integrating costs for orders, equipment, service and repair, as well as determining how this newly integrated data would be delivered to the business.
• Led project to provide Sales and Marketing with information solution that gave visibility to customers responding to program up - sell initiatives.
• Led BI team and Sales and Marketing partners through insourcing of campaign management program, replacing four vendors with in-house resources skilled in use of SAS, and external vendor skilled in use of Confidential .
• Led BI projects that entailed partnering with BI team, and business units, to design and implement BI solutions that provided business constituents with visibility into how well distribution sales were doing, and what customers needed additional follow-up.
• Managed successful performance-tuning project that exceeded client expectations in system run time. Client expected thirty-five percent reduction in run time, project achieved sixty-five percent reduction.
• Influenced client to discontinue four large projects that determined would not deliver expected benefits, thus saving client approximately one million dollars.
• Led successful implementation of Spares Pricing System for the Contracts and Pricing organization. Completed project on time and within budget.

Senior Business Systems Analyst

Responsibilities:

• Worked with 3rd Part Vendor to enhance and maintain CARE system, including refining requirements, conducting data analysis, and exercising User Acceptance and Regression testing.
• Worked with Customer Programs to define and create exception reports using SSRS.
• Interviewed business customers and vendors to determine information gaps for campaign management program. Assessed data needed in Data Warehouse to insource campaign management.
• Reviewed, analyzed and evaluated Sales and Marketing business models. Formulated solutions to obtain business information that aligned with business goals and objectives. Interviewed business units to determine requirements for data, reports, analyses, metadata and performance for resulting Datamart project. Translated business requirements into technical requirements. Served as liaison between business units and Business Intelligence/Data Warehousing team.
• Conducted data analysis and defined mappings to migrate data from mainframe systems to relational database
• Gathered requirements to track training scheduled and completed for personnel.
• Gathered requirements to track personnel evaluations scheduled and completed.

Business Process Consultant

Confidential

Responsibilities:

• In partnership with BI Architect, assessed campaign management and customer data to design most efficient design for bringing data into Data Warehouse.
• Created technical designs and data models for various BI projects. Worked with BI team and vendor developers to transform requirements and technical designs into working solutions.
• Designed system to track training scheduled and completed for personnel.
• Designed application to track and generate metrics for problems resolved by problem maintenance team.
• Designed application to track personnel evaluations scheduled and completed.
• Generated technical and detailed designs for Spares Pricing System.

BI Information Architect Consultant

Confidential

Responsibilities:

• Restructured Data Warehouse team, establishing four Management positions.
• Established regular meetings with Business executives to proactively address information needs and potential issues.
• Established stakeholders’ prioritization meetings that allowed information requests to be prioritized across enterprise.
• Established Solutions Analysis group, building the team, processes, tools, and cross-organization relationships important for BI governance, planning, and solutions delivery.
• Partnered with Sales and Marketing, and Business Intelligence to insource campaign management program. Sales and Marketing was spending approximately $3 million per year.
• Led team effort to reduce open problems in queue by twenty-two percent within twelve-month period.
• In partnership with client, succeeded in reducing flow of incoming problems by approximately thirty percent.
• Managed testing effort to successfully test approximately fifty enhancements and one hundred software modifications, as well as implement forty releases.
• Led Database and Technology Support team to successfully complete twenty-five databases resizes and large complex database schema change on schedule.