SUMMARY:

• Working professional with 10 years of diverse experience in Project Management, Business Analysis, Requirement Gathering, Requirement Analysis, Data Analysis and Software Quality Assurance. Demonstrated experience in working with client stakeholders and business owners performing requirements analysis, providing guidance in translating complex program requirements into testable objectives, and developing requirement traceability matrices.
• Experience in Requirement Gathering, Analysis, Design and Review of Business and Software Requirement Specifications; Development and Testing.
• In depth knowledge of the Software Development Life Cycle with complete understanding of business process, defining scope documents, interacting with stakeholders, understanding user requirements to articulate into Business Requirement Documents (BRD), Functional Requirement Specifications (FRS) and Use Cases.
• Organized interviews, workshops, and JAD and Requirement elicitation sessions. Strong facilitation skills and experience in leading Joint Application Development (JAD) sessions use case walkthroughs and functional requirement sessions.
• Experience in implementing and testing ERP, HRM (HCM) and CRM applications such as MS Dynamics 365, Workday and PeopleSoft.
• Experienced in performing Business Process Re - engineering and Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Experience with IBM Rational Software integrated tools for requirements management and analysis, use case development, business modeling, and data modeling.
• Hands on experience in writing SQL queries, extract data from SQL Server, and Oracle.
• Expert in conducting feasibility studies, Impact Analysis, Cost/Benefit analysis and Risk analysis.
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.

TECHNICAL EXPERTISE:

Project Management: MS Visual Studio Team Service (VSTS), MS Project, MS Excel, MS SharePoint

Business Skills, Process, Case Tools: Business Definition Requirements, Business Process Analysis & Research, Use Case Modeling & Analysis, JAD/RAD Sessions, Requirements Gathering, Gap Analysis and Impact Analysis, UML Diagrams

ERP & CRM Applications: MS Dynamics 365 for Finance & Operations, Workday, PeopleSoft, MS Dynamics 365 for Talent, MS Dynamics D365 for Customer Engagement

RDBMS: MS SQL Server, Oracle, MS-Access

Web Tools: MS Visio, Rational Rose, Rational RequisitePro, Rational ClearCase, Rational ClearQuest, Enterprise Architect

Software Testing Tools: Jira, MS Team Foundation Server (TFS), Quality Center, TestDirector, LoadRunner, HP QuickTest Professional

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Global ERP Project Manager

Responsibilities:

• Manage all functional project team members and collaborate with stakeholders across Finance, Supply Chain, HR, Development and Programs to maintain and continually enhance business systems, including reporting and analysis capabilities, to meet ever-changing business requirements.
• Work with delivery teams and project stakeholders to translate business requirements into Dynamics D36 F&O, Talent and Customer Engagement solutions.
• Work with System Analysts and Developers to configure and customize Microsoft Dynamics 365 suite to achieve stakeholder’s business requirements.
• Work with Data Analysts in building mapping tables for data conversions from legacy system to Dynamics 365 F&O, Talent and CE.
• Manage the design, implementation, and support of the ERP systems architecture, and reporting tools.
• Develop and implement the usage of organizational-wide standards for data definitions, data management, and ensure data compliance for Dynamics 365.
• Collaborate with HCM and development teams to build bi-directional integrations between MS Dynamics 365 F&O, Talent and CE.
• Facilitate the decision-making process and assist with functional design documents that drive the development process for Dynamics 365 suite.
• Support the translation of business requirements into ERP solutions, including requirements approval, communication and traceability.
• Responsible for conducting acceptance testing and resources to successfully use and maintain Microsoft Dynamics 365 suite.

Environment: Microsoft Dynamics 365 for Finance & Operations, Talent and Customer Engagement, Infor SunSystems, Microsoft SQL Server, Microsoft Visio, Microsoft SharePoint, Microsoft Visual Studio Team Service, Microsoft Office, JIRA

Confidential, New York, NY

Associate Director

Responsibilities:

• Managed business & systems analysts, and ensured delivery of features and functionality to financial system.
• Led project team, deliverables and scope of work for Finance and Human Resources work streams.
• Managed initiatives that integrate Workday with other systems.
• Managed the development of customized reporting and analysis.
• Defined, built and implemented enhancements to Finance & HR business processes and structure.
• Assisted in data conversions from legacy systems to Workday and also catered EIB templates.
• Led testing efforts, which included; designing test plans, test scenarios and test cases for Integration, Regression, End to End (E2E) and User Acceptance Testing (UAT).
• Identified gaps in data processes to improve converted data quality in Workday.
• Gathered and extracted data from Microsoft SQL tables for ad hoc user requests and projects.
• Collected business processes as well as business rules and ensured that applications were capable of supporting requirements.

Environment: Workday, Banner Finance, Jaggaer (SciQuest), Concur, Microsoft Visio, Microsoft SQL Server 2014, Rational Jazz Team Foundation Sever, Microsoft Office

Confidential, Newark, NJ

Business Reporting Analyst/Project Lead

Responsibilities:

• Interacted with Subject Matter Experts (SME), Program Managers, and Developers, and participated in design sessions to gather requirements and elicit Use Cases.
• Managed and published daily dashboard reports to report progress of applicants’ status.
• Developed Use Case diagrams, business flow diagrams and sequence diagrams to help business users and developers better understand the process.
• Analyzed business needs and documented the changes in the business requirements with wireframes to assist in UI design.
• Facilitated team meetings to coordinate activities for project schedules, presented deliverables to project stakeholders.
• Worked with the Development and Quality Assurance Team to perform root cause analysis for defects found during testing.

Environment: Use Case Analysis, UML, JIRA, Rational DOORS, Microsoft Office, Microsoft SQL Server 2012, Microsoft SharePoint, Microsoft Visio

Confidential, New York, NY

Business Analyst

Responsibilities:

• Created work flow diagrams to depict the interaction between the various actors and the system.
• Analyzed legacy system, identified system interfaces that may impact the new system and developed requirements specification documents
• Designed and Developed Use cases, Activity, Sequence and Collaboration diagrams using MS-Visio.
• Performed System Integration Testing with intercompany (HRM, ERP and CRM) applications.
• Created sequence diagrams to describe how intercompany (HRM, ERP and CRM) applications operate collaboratively.

Environment: PeopleSoft, Use Case Analysis, Microsoft Office, Microsoft Team Foundation Server, Microsoft SQL Server 2008, Microsoft SharePoint, Microsoft Visio

Confidential, Stamford, CT

Business Analyst

Responsibilities:

• Used Enterprise Architect to create screen/wireframe mockups
• Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS) and used RequisitePro to maintain the requirements.
• Collaborated with Quality Assurance Team in Rational ClearQuest to track defects and used Rational ClearCase to maintain consistency in the builds.
• Performed Back-end testing using SQL queries to validate the data from Oracle Database.

Environment: Rational Rose, Rational ClearQuest, Rational ClearCase, Rational RequisitePro, RUP, Quality Center, Enterprise Architect, Oracle 10g, Toad, Microsoft Office