Technical Program Manager Sr. Resume Atlanta, GA - Hire IT People

SUMMARY:

Over 20 years of consultative experience with information and cyber security, risk and governance, IT infrastructure, identity and access management, SDLC, COTS implementations and migrations, operations, and vendor management.
Industry certified, including CISSP, PMI’s Project Management Professional (PMP), Certified Scrum Master (CSM), CCNA Security and ITILv3.
Proven history of success in large, complex service and IT consulting projects.
Strong and broad IT engineering and management background.
Demonstrated leader in building and managing co - located, virtual and global teams.
Exceptional conflict manager with all levels of stakeholders, clients and business partners.
Clear and effective verbal and written communicator with influential presence.
Solid partner with external and internal stakeholders, including sales, support and engineering teams.

RELATED EXPERIENCE AND WORK HISTORY:

Technical Program Manager Sr.

Confidential, Atlanta, GA

Responsibilities:

Led requirements development, multi-vendor POC’s and implementation to strengthen HIPAA compliance by logging user-level mainframe transactions with Confidential ’s Application Audit and Splunk (SIEM).
Vendor point of contact and interface for escalation, issue resolution and collaboration.
Work closely with internal auditors to correct 2013 HIPAA audit finding.
Relationship management with internal operations teams, management and stakeholders, including presentations.
Thorough understanding of HIPAA, PCI DSS and other privacy related regulations and compliance issues.
Managed additional information security projects, including: PII/PHI purge from nonproduction environments; centralized incident reporting tool (Resilent); governance, risk and compliance (GRC) tool (Archer); subsidiary and offshore vendor risk assessments; data retention requirements; security awareness and training, enterprise information governance and protection.

Confidential

Engagement Director, Albuquerque, NM

Responsibilities:

Stakeholder management of clients and internal teams to include contract negotiating, scoping, executing and managing mobility, security and managed service projects for various clients throughout the entire project lifecycle.
Interviewed, hired and mentored technical SMEs, project managers and sales.

Confidential

Program and Service Manager, Albuquerque, NM

Responsibilities:

Designed, developed and operated retail store during sabbatical to share best-of-breed products and knowledge of healing and beauty.
Stakeholder management of more than 300 local and global Microsoft sponsors and internal teams to include scoping, executing and managing all engagements at Microsoft throughout entire project and product lifecycles to include C level presentations, project identification, negotiation of SOWs, scoping, staffing, procuring, mentoring, quality and risk management control and overall success of projects.
Interviewed, hired and mentored engineers, project managers and business analysts.
Built, managed and lead Microsoft technologies consulting practice around values and operational excellence.
Global Program Manager for SDLC of Windows 2003 Server to RTM. Reporting to executive stakeholders, managed, scheduled and led over 80 project managers, developers and testers in over 30 countries for multiple build releases on 320 domain controllers.

Confidential

Managing Consultant/Network Systems Engineer, Bellevue, WA

Responsibilities:

Program managed 40-70 local, global and virtual projects for over $15 million in revenue per year.
Responsible for Core Business Unit of 15 consultants (Systems Engineers, Project Managers, and Business Analysts), including hiring, mentoring, and P&L.
Known as the “INS Values Queen,” created course ware and trained consultative and interpersonal skills seminars attended by all employees within the District and utilized by others to train around the globe.
As Network Systems Engineer successfully project managed 27 simultaneous and varied projects with Microsoft GHS/MSN, including: co-locate and manage rollout of WinUpdate; test emerging network gear; negotiate contracts and service agreements with global co-location facilities; prepare Microsoft for Congressional testimony on the protection of “personally identifiable information” in anticipation of release of Microsoft’s Passport.