SUMMARY:

Confidential is Confidential multi - disciplined Project Manager for applications, Confidential, and product delivery. Effective communicator to foster meaningful relationships with customers, project team, and vendors. Problem solver and quality analyst with attention to details and improvements for process efficiency and organizational productivity. Manages offshore and remote teams with sensitivity to diverse cultural and language backgrounds. Oltrogge’s career reflects an adaptable, resourceful, and reliable leader.

RELEVANT SKILLS:

• Planning and Scheduling
• Project Documentation
• Risk, Issues, Change Management
• Communication Management
• Costs Management
• Quality Management
• Stakeholder and Vendor Management
• Asset Management
• Project Closure
• Business Analysis
• Data Analysis
• Data Reconciliation
• Performance Improvement

TECHNICAL SKILLS:

• Agile, Scrum, SDLC
• MS Project, TFS
• Clarity
• MS suite Excel, Word, PowerPoint
• Outlook, SharePoint
• Tableau, Power BI for analytics
• Confidential, Networking
• Applications, Microservices

CHRONOLOGY OF EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Deployed API’s and microservices to support clients’ products development
• Coordinated with partners and internal teams (development, testing, networking) to ensure quality and timely delivery
• Monitored control center, tracked issues, validated traffic, monitored check in bridge
• Worked with developers, testers to build, test, configure, and deploy quality API services
• Point of contact for partners on processes and procedures
• Managed issues and risks to mitigate and deliver solutions per requirements
• Communicated and reported to partners, management, team, and stakeholders
• Trained and shared with team members on best practices and improvements

IT Project Manager

Confidential

Responsibilities:

• Managed partnership with vendor and developers to build applications for business clients and external customers
• Executed Confidential projects using Agile sprint cycles
• Advised delivery leader on project schedule, costs, and resource management
• Prepared software functional specification documents and approvals from product management
• As IT PMO, managed multi-disciplined application development projects (data aggregation, customer portal, business workflow including IBM BPM)
• Coached developers, BA/SA, testers on Scrum
• Developed project plans and project artifacts (schedule, communication matrix, meeting minutes)
• Worked with Architect, Developers, Testers, and vendors to design, develop, test applications
• Managed UAT testing by planning, facilitating, and reporting on user acceptance
• Communicated and tracked risks / issues and mitigation plans
• Reviewed project timeline and financials to mitigate delays and costs overrun
• Produced meeting agendas, minutes, and action plans for follow up
• Prepared weekly and ad-hoc reports and presentations for executives and stakeholders

Project Manager

Confidential

Responsibilities:

• Implemented installation of configuration managers on thousands of servers
• Ensured servers meet requirements for data center migration and consolidation
• Worked with DBA’s on SAN decommission
• Managed local and remote Systems Administrators, engineers, and developers
• Coordinated with multiple application owners to assess systems and schedule upgrades (Oracle, Solaris, Linux, Windows, VMWare, Splunk, Puppet)
• Developed and maintained project plans from design to delivery
• Provided best practices to deliver and support installations
• Tracked issues, risks, changes with follow up action plans
• Facilitated status meetings and root cause analysis sessions
• Proactively improved workflow for better management and notification

Project Coordinator

Confidential

Responsibilities:

• Supported PMO Program Managers on multi-million dollar national upgrades and build-outs
• National oversight of deployment schedule in multiple markets and regions
• Weekly communication with Customer (national level) on progress and issues
• Created and managed dashboard for executive strategic decision making
• Collaborated with market Project Managers to forecast schedule, resources, and equipment
• Facilitated meetings with market Project Managers to prepare mitigation plans for jeopardy markets
• Worked with vendors, field techs, installers, engineers, suppliers to resolve installation issues
• Provided input on mobile app product development - app reduced cycle time to discover and fix issues during site installation
• Maintained PMO projects documentation in version controlled repository
• Developed reports in Tableau for executives review
• Identified and improved reverse logistics issues, trained vendors on improved returns process; recouping $100 thousand dollars in hardware credits
• Collaborated with warehouse to maintain asset tracking on returned equipment
• Created and managed Change Order process to collect half million dollars in billable changes
• Reviewed change orders to ensure pricing and deliverables are met to generate invoices

Project Manager

Confidential

Responsibilities:

• Upgraded and installed practice management systems
• Created business and financial value for clients’ investments with right costs and delivery
• Advised client on purchases that meet their budget and future investments
• Built and managed network and systems per client requirements and technical specifications
• Upgraded applications as business needs change
• Ensured HIPAA compliance with patient data and financial data using encryption, password keys
• Verified vendor activity by reviewing schedules, risks, and mitigation plans
• Managed Change Control process to assess, identify, monitor, and mitigate changes

Project Manager

Confidential

Responsibilities:

• Relocated fulfillment center while maintaining operations as usual
• Defined scope with clients and executives by gathering requirements
• Designed network layout for new space with regards to access, power, ventilation
• Integrated new and existing network Confidential to maintain growth needs
• Managed hardware migration servers, routers, cabling, network equipment
• Coordinated vendors and service providers during cutover
• Prepared and monitored financial assessments
• Managed contracts to ensure pricing and deliverables are aligned
• Communicated milestones and deliverables to clients and team via reports and meetings
• Identified and resolved issues by facilitating root cause analysis sessions
• Reviewed invoices and contracts for payments and accounting