SUMMARY:

• More than 10 years of global scale Information Technology Consulting within fortune 100 Companies in areas that includes Project/Program and delivery management in Application development, architecture, infrastructure solutions, front - end web portal development
• High performing, result-orientated Project Delivery/Program Manager with domain experience that includes aviation, financial, insurance, healthcare, technology consulting, human resource, supply-chain management, scientific research and eCommerce.
• Skilled in managing all aspect of projects/portfolio, budgeting, forecasting, roadmaps, project planning, risk, issues mitigation and relationship management with business stakeholders, customers and vendors.
• Proven ability to manage and oversee large, complex projects/programs across dynamic, matrix/global organizations.
• Experienced in creating and leading teams from multiple disciplines and creating vision, strategies and execution plans amidst robust growth, innovation and change.
• Extensive knowledge of PMP, Six-Sigma, Agile-Scrum, waterfall, Iterative, SDLC processes and methodologies.
• Excellent communication (oral & writing skills), presentation skills and relationship management skills.

TECHNICAL SKILLS:

Software: MS Word, Excel, Access, Power Point, outlook, Project, MS Visio, Trello

Business Applications: RALLY, SAP, Confidential, PeopleSoft, Plainview, Clear Quest, SharePoint, M&A Accelerator

Languages: Knowledge of C, C++, Java, SQL, Oracle, HTML

DWH/ETL Tools: Knowledge of Informatica, Teradata, Oracle, Hadoop, Big-Data

EMPLOYMENT EXPERIENCE:

Confidential, Fort Worth, TX

Sr. IT Delivery/Project Manager

Responsibilities:

• Successfully managed and implemented Programs/Projects (Architecture/Infrastructure & Application development) within multiple programs related to Confidential Mainframe integration of $420 million budget size. The program involves 2 airline mergers of 6 work streams into single platform.
• Key projects accomplished: SAP-FI and Confidential Integration projects for Finance & Accounting; build new API, CHAR fields expansion/alignment for data migration & General Ledger company code/cost center changes. Confidential /Mainframe production/DR environments/IMS regions; Oracle/Informatica upgrade; SOX Audit compliance projects and break-fix/enhancement projects.
• Collaborated with Data warehouse (Teradata/ODS/MOSAIC), DevOps, Cloud technologies and functional team on back-end data requirements and implement changes per specification.
• Oversee the project life-cycle/execution from architecture/design, planning (capacity/demand), analysis, design, code, test and implementation phases.
• Facilitate Agile/Scrum master responsibilities to gather EPICS/User-stories, Sizing, Estimation, Prioritization, Release/Iteration planning, Grooming/Retrospective, Daily Standup and Scrum of Scrum meetings.
• Hands-on setting up processes, guidelines and strategies related to standing up new PMO office.
• Collaborate with cross application/functional teams referring business/technical requirements of project impacts, gaps/dependencies and change management.
• Manage and Mentor cross-functional teams (PM s, Developers, QA/BA’s, business partners, Vendors) effectively.
• Recognized for inspiring team members to foster caring, collaboration and increased productivity.
• Provide status updates to leadership team in status meetings; leveraged tools such as MS Project, RALLY, M&A Accelerator and Plainview for progress status.
• Manage and mitigate risks, issues, actions and decisions effectively & escalate/communicate to leadership

Confidential, Hartford, CT

Enterprise Portfolio/Project Manager

Responsibilities:

• Successfully upgraded/decommissioned servers off the network of project budgeted $30million.
• Managed enterprise Windows 2003 OS/SQL 2005 DB, Application servers across 66 functional areas
• Managed and oversee all aspects of project planning, review vendor’s SOW/Contracts, Gap analysis, infrastructure requirements elicitation (hands on), stack analysis, code, testing, production implementation, warranty and decommissioning of servers.
• Manage tasks related to kick-off meetings, capacity planning, demand management, server build, database/application installation/configuration and restore/backup through to server hand-over to business.
• Review and guide teams on project plan, test plan/ test strategy, perform gap analysis to streamline Master project plans per WeDeliver methodology.
• Review/track all phases of execution and provide reporting matrices to management.
• Mitigate pertinent risks, issues, action and decisions with onshore and offshore vendors, business functional areas, technical support and enterprise upgrade project team.

Confidential, Wallingford, CT

EPMO Project/Program Delivery Manager

Responsibilities:

• Successfully implemented, managed HIX (Healthcare Exchanges) program, an initiative for Affordable Care Act (ACA) within Sales Distribution and Retention (SDR) program; a front-end web portal of Confidential .
• Managed portfolio of projects for enhancements, new application development (Iterative/Agile methodologies) with an annual IT budget of $65 million (program budget $500 million plus).
• Projects include Sally/Siebel data-warehouse (customer marketing database), /enrollment, actuarial/ratings, renewal/transition, products by customer demographics/states.
• Managed resources to oversee project test execution for deployment readiness, provide to onshore and off-shore (Mexico & India) testing leads; teams spanning across USA, Mexico and Asia.
• Conducted kick-off meetings and hosted daily defects review meetings as GO/NO GO status reporting to business sponsor and senior leadership team prior to continuous integration/implementation.
• Risk, issues mitigation, defect management and process improvement for all tracks across the program
• Reviewed and track project scope, test plans, test scripts inventory with the project teams
• Conduct daily meetings with multiple application/project leads related to coding, change management, QA/UAT, business and production validation and operational readiness activities
• Attended business requirements document walkthroughs, wire-frame review/user story, use-case’s, test-planning/test-scenario walkthrough meetings on Legacy systems and ACA compliant applications
• Track and manage test data requirements with data provisioning team and back-end systems team
• Ensure test leads are following the testing best practices per Lean Methodology by utilizing Rational Quality Manager (RQM), Clear Quest and SharePoint reporting dashboard
• Attended daily triage calls with IT, analysis, development, testing, release management and post production team and mitigate any issues quickly and effectively.

Confidential, Durham, NC

IT Project Manager/Application Program Manager

Responsibilities:

• Successfully implemented multiple highly visible new scientific software development/web portal projects (EQAPOL, IQA, Antibodyome DNA Protocol Database) budgeted $50k-1 million plus.
• Successfully completed infrastructure projects related to server upgrades, firewall/security & anti-virus patch.
• Meetings facilitation, Agile iteration/release planning for scope, development, review backlog, retrospective
• Testing support in writing test scenarios/test cases for UAT & Production release, risk/issue mitigation.
• Relationship management with vendors, tracking status updates and reporting to leadership team.
• Attended IT risk assessment with Confidential auditor and the host-server infrastructure team. Prepared & presented necessary federal compliance documents per FISMA, HIPAA & NIST standard.
• Managed scope, cost, schedule, deployment, performance to ensure success & acceptance by the business
• Attended bi-weekly steering committee meetings and all other team meeting. Travel as required.

Confidential, East Hampton, CT

Project/Program Manager

Responsibilities:

• Managed overall program related to projects, marketing and relationship management with business/vendors
• Managed project charter, requirements analysis, budgeting, process mapping and implementation
• Conducted kick off meetings and daily review meetings with cross application team referring project status, risks/issues/actions/decisions and track project deployment status
• Managed distributed resources onshore & offshore teams on project deliverables, provide guideline on project plans and WBS activities as required
• Managed QA/UAT testing activities and post production warranty support to customer issues
• Tracked change management requests, generate reports to executives on weekly basis
• Conducted meetings with clients, vendors and other internal/external business associates

Confidential, Glastonbury, CT

Sr. HR/IT Consultant

Responsibilities:

• Supported an IT consulting and supply chain management team. Proactively worked on placements of resources, recruiting functions, business development & off-shore solutions
• Meeting facilitations, resource management, on-boarding resources, documentation per compliance procedures
• Managed and initiated projects for more effective report-analysis using relational database queries.
• Generated weekly, monthly & quarterly reports using Excel, PowerPoint & WebEx
• Contributed to number of work-flow process improvement projects
• Relationship management with clients, vendors, and other business units

Confidential, Hartford, CT

Sr. HR/IT Consultant

Responsibilities:

• Major individual contribution lead to portfolio’s (Internal Consulting) margin increase to 147% in first quarter.
• Filled requisitions and completed projects across the portfolio with regards to recruiting & IT projects
• Primarily involved in IT recruiting functions, resource management and IT process improvement projects.
• Project planning, requirements gathering, resource hiring and resource placements across portfolio.
• Collaborated with SME’s: IT, procurement, Compliance and PMO with various functions & deliverables
• Documented corporate & federal compliance (EEO, OFCCP) documents as required
• Acted an analyst for requirements & UAT of Lawson to PeopleSoft migration projects; attended JAD sessions
• Lead HTSC website enhancement projects of “hiring events”, job-postings etc.
• Point-of-contact for numerous projects and reporting matrices to VP’s and CEO.
• PMO reporting to portfolio managers and senior leadership team.