Guest Service Representative Resume Cary, NC - Hire IT People

SUMMARY:

To obtain a long term position with a company I can grow with and continue to develop the strong customer service and computer skills I already possess.

PROFESSIONAL EXPERIENCE:

Guest Service Representative

Confidential - Cary, NC

Ensure guest satisfaction through knowledge of offered amenities.
Promote positive attention to new features through outstanding customer service and public relations.
Process monetary transactions including counting the safe, credit card transactions, cash handling and processing deposits for the bank.
Emphasize promotional programs and discounts.
Maintain professional and welcoming appearance in work area.
Communicate needs and details to next-shift coworker and management.

Product Training Specialist

Confidential - Garner, NC

Promote products through product knowledge and demonstrations.
Provide outstanding customer service throughout the store while supporting departments with stock and customers.
Promote the company at off-site events through knowledge of services and companies values.
Communicate with locations around the nation to plan for the events in weeks to come.
Work with product vendors in the store to train employees on the products we carry.

Parts Specialist & Night Manager

Confidential - Clayton, NC:

Responsible for processing monetary transactions including counting the safe, credit card transactions and cash handling.
Ensure patron satisfaction through knowledge of products sold.
Responsible key holder / Night Manager through process returns and sale while maintaining customer’s satisfaction.
Highlight/market promotional products.
Maintain professional and welcoming appearance in work area.

Writer

Confidential