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Sr. Technical Program Manager Resume

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Atlanta, GA

SUMMARY:

  • IT Project Management Professional (PMP) with 16 years of experience leading and delivering Enterprise IT projects.
  • Experienced in PMO creation and project and project portfolio management. Committed to professionalism, highly organized, able to see the big picture while paying attention to little details, with excellent communication skill. Industry experience includes Financial Services, Utilities, Commodities Trading Exchange, Transportation and Telecommunication, Credit Bureau.
  • Demonstrated experience in implementing PMBOK Project management methodologies, planning, scheduling methods and tools.
  • Provide leadership in guiding teams to deliver projects across multiple business units.
  • Expert in leading Enterprise software solution projects and services.
  • Strong documentation and reporting skills.
  • Gatekeeper of project schedule, risk management, issue log and budget forecast.
  • Excellent team management skills, including interpersonal, collaboration, and problem - solving skills.
  • Strong understanding of SDLC and Business Analysis practices.
  • Very strong experience in Enterprise and application infrastructure and Disaster Recovery including servers, databases, network, firewalls, cloud infrastructure.
  • Experience in Agile Scrum, XP and Kanban and Waterfall model.
  • Managed very large and complex projects.
  • Very strong analytical and problem solving skills.
  • Strong Cyber Security experience with knowledge in implementation of Identity and Access Management
  • Have strong knowledge in PCI DSS standards and meeting audit requirements.
  • Knowledge in NIST, SOC1/SOC2.
  • Have experience in working with internal and external auditors.
  • Have worked in varying forms of matrix environments (weak, balanced and strong).
  • Extensive experience in Planning, Budgeting, Scheduling and Forecasting, Resource Planning.
  • Experienced in dealing with external vendors, writing RFPs, RFQs, RFIs, SOWs.
  • Excellent Disaster Recovery and Business Continuity Planning and Implementation skills.
  • Infrastructure upgrades and life-cycle recycling.
  • Good knowledge in shipping/transportation, telecommunications, utilities and financial industries.
  • Strong knowledge in MS Office (Word, Excel, Powerpoint), MS-Project, Visio.
  • Have strong knowledge in CA Clarity, Microsoft PPM, JIRA, Confluence, Bitbucket.

TECHNICAL SKILLS:

  • Pl/Sql, web-based technologies like Java/J2EE, Spring, Hibernate, VMWare, RHEL, Ubuntu, Oracle, MongoDB, PostGreSQL, GemStone, Smalltalk, Swift, Nodejs, HTML5, CSS, IBM Websphere, Apache, Tomcat, IBM HTTPServer.
  • Enterprise Infrastructure.
  • Data migration, data warehouse and ETL tools like Ab Initio.
  • Cyber security products like Tripwire, Confidential, Web Application Firewalls. Enterprise Rapid 7, Fortify, Qualys scans.
  • Knowledge on mitigating OWASP Top 10 vulnerabilities.
  • Have hands-on technical experience in Unix System Administration (IBM-AIX/HP-UX), Database Administration (Oracle).
  • Hands-on coding experience.

PROFESSIONAL EXPERIENCE:

Sr. Technical Program Manager

Confidential, Atlanta, GA

Responsibilities:

  • Perform extensive risk assessment and create prioritized business continuity plan. Established RPOs and RTOs for multiple applications and systems and created roadmap to achieve those goals.
  • Helped create network diagrams and application architecture diagrams as artifacts. Leveraged Confluence and Sharepoint to manage this work.
  • Implemented service account and SSH keys vaulting using Confidential and Confidential across Confidential wide array of technologies both on-premise and cloud. This work included identification and vaulting of business-critical credentials using various APIs across Confidential wide array of technologies ranging from C/C++, Java/J2EE, microservices, shell scripts, on various operating systems IBM-AIX, SUSE Linux, Microsoft Azure, IBM Websphere, Windows and Linux VMs. Manage work in all areas of SDLC including unit testing, integration testing, functional testing, system testing, performance testing and UAT.
  • Implemented Azure Key Vault for all applications residing in Microsoft Azure.
  • Designed and successfully implemented roadmaps for infrastructure migration to internal and external cloud environments (Azure and AWS).
  • Implemented Citrix VDI across all 60 applications, Silverline Web Application Firewall in non-blocking and full-blocking mode, database encryption like Oracle TDE and Redact, log forwarding for SIEM to data lake for Splunk ingestion and perform analytics.
  • Partnered with technical teams and facilitated hands-on working sessions to implement various security products and made sure they were able to meet the standards.
  • Implemented CMDB and integrated all CI/CD applications with ServiceNow API to upload JSON and make that Confidential part of the overall patch management framework.
  • Went through PCI DSS assessment, worked with teams to create several artifacts including Roles and Access (7.1.1).
  • Created roadmaps for various teams to meet audit requirements for all their applications.
  • Planned for and mitigated 2018 OWASP Top 10 vulnerabilities.
  • Provided coaching and mentoring for teams that are new to all the technologies Confidential is implementing.
  • Helped create technical design artifacts/cookbooks involving various technologies.
  • Met every audit and Consent Order deadlines.

Sr. Project Manager

Confidential, Atlanta, GA

Responsibilities:

  • Responsible for closing Confidential large-scale Confidential & Confidential project involving infrastructure and security.
  • Implemented Bluecoat cloud-based solution with Confidential MPLS circuit with MobileDefense. Performed rigorous testing with McAfee performance on MAC devices and whitelisting of websites to access github, docs.google.com, slack.com.
  • Worked on making sure all deliverables were met as per project guidelines and proper hand-off, transition and training were conducted with Tier 1 and Tier 2 support.
  • Working on improving Confidential ’s enterprise network for audio/video/content sharing traffic.
  • Applying QoS to core switches, creating dedicated links, moving traffic to backup AT&T circuit among others.

Sr. Project Manager

Confidential

Responsibilities:

  • Lead Disaster Recovery and Business Continuity Project Manager. Performed exhaustive risk assessment and came up with prioritized business continuity plan.
  • Plan and execute BCP and DR.
  • Establish acceptable RPOs and RTOs for various systems and applications and created roadmap to achieve those goals.
  • Managed Confidential massive project to migrate all of Confidential ’s Prepaid Settlement customers from an old Portal to Confidential new Portal.
  • Coordinating with external customers, internal business and technical teams to ensure Confidential smooth transition.
  • ASA Remediation - Identifying and mitigating security threats involving multiple applications using Splunk monitoring, encryption.
  • Work extensively with application teams to mitigate security exposures with enterprise Web team.
  • Implemented Java web-based tokens to safeguard against cross-site request forgery.
  • Conversion - Building project charters and planning for application rewrite involving latest technologies.
  • Worked with Information Security to rollout 2-factor authentication on all devices including laptops, desktops, VDIs.
  • Implemented TPAM to generate time-bound passwords for all non-development servers
  • Budget planning and forecasting.
  • Implement Endpoint security.
  • Starting the work on implementing Voltage to encrypt financial information across multiple systems.
  • Manage multiple Agile Scrum and XP teams for application development, sizes ranging from 8 to 40 both onsite and offshore.
  • Make sure knowledge in transitioned from more experienced members to the new comers in Confidential smooth and efficient way.
  • Create and update the KPIs on Confidential weekly basis.
  • Resolve conflicts in the development team. Manage ERP projects involving SAP.

Confidential, Miami, FL

Sr. Application Infrastructure / Technical Project Manager

Responsibilities:

  • Data Center migration and new DR site creation for Confidential ’s entire Customer Information Systems, over $6 million budget.
  • Planning and creating disaster recovery steps and performing annual disaster recovery exercises.
  • Worked as the Lead PM partnering with Software Data Architects,
  • Developers, Business Analysts and Programmers (over 20 people) for implementing multiple large-scale projects involving critical applications that handle over $2 billion every year. Coordinated multiple Agile teams, budgets ranging from 300K to well over $1.8 million.
  • Facilitated daily standup meetings, writing user stories, manage sprint backlogs and compile lessons learned after every sprint. Always at the forefront of mitigating risks and issues and on the lookout for alternatives. Involved Confidential lot of planning and estimating and chalk out the best possible way, identify bottlenecks and critical paths. Resolving conflicts within the teams and across the teams. Managed Confidential few SAP projects.
  • Converted multiple teams from traditional Waterfall to Agile through coaching and mentoring.
  • Mitigated security gaps in the applications by implementing system-wide FENA firewall and partnering with RSA and implementing RSA secure-ids for each and every server access, budget 800K

Sr. Technical Project Manager

Confidential, Atlanta, GA

Responsibilities:

  • This was Confidential Weak MATRIX environment.
  • Responsible for the management of budget and working with Finance to resolve budget issues.
  • Monitor and track project deliverables against schedule, identifying critical path and schedule variances, following up on all activity owners to ensure targets are met.
  • Responsible for providing project status on Confidential bi - weekly basis to Executive Sponsor and project team.
  • Managed several Global Infrastructure
  • Upgrading the primary database for the Trading platform - Worked as PM Partnering with
  • In corporate Walkthrough of the project plan with IT management and business leaders for input and consent.

Sr. Technical Project Manager

Confidential, Secaucus, NJ

Responsibilities:

  • Led the effort to plan and implement SOX Compliance procedures across multiple Defined project scope, assessment by department, define checklist, process flow, sign off acceptance and implementation plan/schedule for 16000+ users, over $ 1.5 Million budget.
  • Managed final architecture for Windows Vista, VDI, VMWARE, Citrix and Desktop Virtualization for remote locations, budget $1.1 million.
  • Oversaw and coordinated application repository, coordinate pilots, packaging, certifying packages, and application delivery.
  • Created comprehensive project plans for phased conversion and major code upgrades used for enterprise-wide project plan.
  • Worked with senior management leadership to plan and coordinate system upgrades including scheduling vendor, IT and Operational support in all areas, developing communication strategies and all others aspects of upgrade planning.
  • Developed, tested, implemented and maintained an interactive production environment.
  • Established Q/ Confidential process and business sign-off.
  • Established several Business simulation runs to validate full cycle testing prior to Go Live.
  • Led the deployment of the Campaign Management System for British Telecom (BT).
  • Worked as the DBA manager.
  • Led the implementation and designing services on the transformation of their infrastructure and applications.
  • Worked with ETL tool Ab Initio, Informatica.

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