SUMMARY:

• Over 15 years of Information Systems experience including: Cybersecurity/Governance/Audit, Infrastructure Operations, Architecture, Project Management and Strategic Planning
• Masters of Science (M.S) Information Systems Management from Confidential
• CISSP, ITIL Foundation and Lean Six Sigma Green Belt certified
• Extensive experience with Agile and Waterfall methodologies and ensuring compliance with PCI, HIPAA and SOX policies using ISO and NIST frameworks.

PROFESSIONAL EXPERIENCE:

Product Manager/ Team Lead

Confidential, Cary, NC

Responsibilities:

• Product Manager for Confidential Identity Access Management platforms providing identity lifecycle and certification services for over 1 million identities world - wide. Agile is leveraged to improve the customer experience, provide additional end-user capabilities and apply project management rigor.
• Responsible for strategic planning relating to IAM future state. Future state includes operating cost reductions through platform consolidation and retirement of legacy technologies and reallocation of development and support personnel. Targeting $2M annual savings within 18 months.
• SME/Lead for the Online Fraud project established to enhance customer authentication through the application of MFA (multi-factor authentication) and adaptive identity verification (ID DataWeb) for all customer-facing applications globally.
• Manages and maintains the relationship with 3rd party Adaptive Authentication provider. This includes managing product enhancements, deliverables and other milestones.

Sr. Manager

Confidential, Richmond, VA

Responsibilities:

• Managed a geographically distributed team of 30+ associates responsible for functions ranging from production support, MaaS (Monitoring as a Service), Devops and incident management.
• Developed Confidential LoB Monitoring Strategy and technical roadmap and established the MaaS platform.
• Agile was used to implement and improve monitoring capabilities which provided an end-to-end view of transactions and metrics (in real-time) and anomaly identification (behavioral, utilization and event).
• LoB lead for Confidential incident landscape. Responsibilities include presenting to executives regarding incident themes, remediation strategies and metrics for high severity incidents and holding the LoB accountable for addressing issues as well as incident leader during high severity incident remediation.
• Strong focus on data warehouse/lake, real-time analytics and visualization.
• Leveraged capabilities such as Tableau, Grafana, ELK Stack, Influx DB, Redshift and AWS.

Technical Lead

Confidential, Richmond, VA

Responsibilities:

• Developed partner integration strategy focused on enhancing product capabilities through integration and increasing brand awareness in North America.
• Responsible for adding 4 clients (2 financial services, 1 healthcare and 1 education) and an Confidential vendor partnership to enhancing IAM/IGA offering.
• Responded to RFI and RFP requests from prospective clients. 86% of responses resulted in presentations to those clients.

Director

Confidential, Richmond, VA

Responsibilities:

• Developed company IT strategy focused on cost savings, technology and personnel consolidation, process improvement and security program development including awareness. This enabled the organization to react to industry change quickly and securely. Projects transformed the operational landscape.
• Developed strategy focused on converging infrastructure and security operations to align environment management and incident response.
• Managed a team of 18 responsible for Governance, Audit, Technical Project Management, Cybersecurity and Infrastructure operations for the organization.
• Primary POC for all technical audit related activities relating to PCI, HIPAA and SOC 1 and 2.
• Managed the SIEM implementation project. LogRythm was implemented to proactively monitor and identify events throughout the computing environment. SIEM help to improve TTD and TTR statistics by more than 45%.
• Managed the DLP implementation project. Veronis DLP provided Confidential (User Behavioral Analytics), data identification and classification and controlled the movement of data internally and externally.
• Managed multiple projects which reduced telecommunications expenses ($1.5 million annually) by leveraging a new vendor to address long distance, toll free and fax needs and leveraging savings to pay for a DR solution at a fraction of the cost.
• Managed the physical to virtual server migration which refreshed hardware platform and lowered per server costs significantly by 53%.
• Improved capacity management by an estimated 40% and reduced long-term maintenance costs by identifying and driving internal process improvements.

Technical Architect

Confidential, Richmond, VA

Responsibilities:

• Development 5-year strategic plan and tactical milestones for the Identity and Access Management program.
• Led geographically distributed project teams consisting of contractors and employees (25+) throughout Federal Reserve System to build the Treasury Credentialing Service. The program had multiple tracks consisting of choosing an IAM technology (Sailpoint), architecting and consolidating existing identity services as well as operational transition. IAM Technology and Services were operationalized.
• Developed conceptual, logical and physical IT engineering designs that support the infrastructure requirements of large/complex business application projects. This includes the conceptual, high-level and detailed design specifications for build, implementation and support of business solutions.

Confidential, Washington, DC

Responsibilities:

• Performed automated and manual assessments of technical, administrative and physical controls ensuring compliance with NIST security standards.
• Identify and design remediation strategies including process improvements and technology implementations.
• Developed and tracked Plan of Actions and Milestones for enhancements which meet the expectations of NIST controls.
• SME for Risk Management and Remediation for Department of Justice and US Patent and Trade Office infrastructure and policies components.