SUMMARY:

Strategic business and technology leader with 15 years of experience, guiding and collaborating with executives and business leaders on strategic planning, technology designs, communications and innovation planning.

SKILLS:

Project Management Skills & Tools: Project & Program Governance, Project Audits and Variance analysis (Scope, Cost, Schedule & Quality), Contract, Offshore, Resource, Budget Management; SDLC, Waterfall & Agile, CA Confidential, CA Rally, JIRA, Confluence, CFR 21 Part 11 Validation, User Story Mapping, Journey Mapping, Personas, SharePoint, Sales Force & Salesforce Admin, MS Project, Visio, Release Management, Lucid chart, HTML, CSS, Azure.

Technical Skills & Tools: SharePoint, Salesforce Admin, Visio, QA, Regression & Functional Testing; JSON, API Integration, Elastic Search, HTML, CSS, Azure, Blob Storage, Digital Asset Management, Wireless (800MhZ & 2.4Ghz), CFR 21 Part 11 Validation, Interface Mapping, Apex code.

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, WA & Cherry Hill, NJ

Scrum Master - Consultant

Responsibilities:

• Conducted an assessment of sales, marketing and manufacturing, to assess current state, gaps, capabilities and pain points of non CRM day to day activities.
• Providing executive level briefings on the discovery, analysis and targeted LOBs.
• Providing a final overview of the findings and a recommendation for a path forward and suggested CRM.

Project Lead - Scrum Master

Confidential, Seattle, WA

Responsibilities:

• Led the Advisory and research team that conducted multiple workgroups, with sales, marketing and product management to assess current state, gaps, capabilities and pain points, to propose a business and technology investment, into a global CRM solution.
• Managed internal efforts of the project, to include Time, Scope, and budget.
• Conducted interviews with Executives, mid-level management and field sales teams, for data gathering
• Created personas journey maps and final recommendation, based on detailed research data.
• Provided executive level presentation, with a recommended solutions and strategic plan for a multi-year road-map.

Program Lead - Scrum Master

Confidential, Salt Lake City, UT

Responsibilities:

• Member of the Advisory team that conducted multiple workgroups, with global LOB’s, to assess current state, gaps, capabilities and requirements, to propose a business and technology process to address consolidation of all lines of business, into one Salesforce instance.
• Managed internal efforts of the project, to include time, scope, and financials. Scrum master for Ramp and Sprint teams, to design, build, test and release final package for stated deliverables.

Project Lead

Confidential, Portland, OR

Responsibilities:

• Program directive included, development of onshore and offshore teams, dev ops, resourcing, agile sprint planning, and technical leadership of the client, to set a vision for consolidating e-commerce functions globally.
• Managed the budget, scope and strategy for the $10mm phase 1 implementation.
• Conducted strategy briefs with the CIO and North American business leadership team, to track design and development, for functional strategy launch into the U.S. market.
• Responsible for 2 Sprint teams: 91 resources on and offshore, to include 5 vendor partners and stakeholders.

Program Manager

Confidential, Glen Mills, PA

Responsibilities:

• With the CIO, set the direction for standing up a Salesforce COE and intake process for managing all salesforce requests from internal stakeholders.
• Set a vision for consolidating multiple business functions, into the Salesforce instance, to drive cost-savings and business continuity strategy.
• Worked with business partners and functional managers, to drive off-shore and on-shore teams, as well as the design, development, testing and UAT initiatives.

Program Manager

Confidential, Glen Mills, PA

Responsibilities:

• Managed external vendor resources, to renegotiate a data migration plan and amended managed services agreement.
• Worked with business partners and functional managers, to drive off-shore and on-shore teams, as well as the design, development, and UAT initiatives. $500,000 implementation

Program Manager

Confidential, Glen Mills, PA

Responsibilities:

• Managed 9 work streams (EDI, Magento, Buy, MSO, PBE Exchange, Comcept, Tableau, YADA, and Perfection) that fed into the e-Commerce platform. Worked with each work-stream owner, vendors and business users, to identify the interfaces changing in the new system. $2.2mm project. Delivered under budget, with $500k in savings
• Created test scenarios, scripts, and shells, to identify interface changes in the Q box of SAP. Developed
• Managed offshore and onshore dev teams, to identify and build new interfaces, based on requirements. Managed design, QA, deployment and GO Live cutover. Managed post GO Live Hyper-Care Support.

Sr. Project Manager (Scrum Master)

Confidential, Cherry Hill, NJ

Responsibilities:

• Managed the implementation, scope, schedule and budget for 25 clients, integrating LMS SaaS, to Salesforce instance.
• Worked with the Integration team to facilitate backend work orders, for one scope enhancements. Provided hands on implementation for individual portal(s) development. Completed integration of clients LMS with Salesforce.

Consultant

Confidential, Philadelphia, PA

Responsibilities:

• Planned the management of internal resources, vendors, answering RFP’s, and creating SOW.
• Used Agile approach for 6 (2 week sprints). Completed the $500,000 project on time and budget.

Project Manager

Confidential, Seattle, WA

Responsibilities:

• Developed a project plan for scope, time and budget.
• With the coordination of the IT and Operations team, I developed a per store profile for POS terminal, bandwidth, configuration and custom system functionality.
• Managed tiered GO LIVE and system training for each store location. Training completed via WebEx and in person, for key store locations.

Confidential

Management Consultant (Scrum Master), Bellevue, WA

Responsibilities:

• Worked with Product Managers and Product Owners, to develop and prioritize a backlog for Release 1 of a multi-year program.
• Managed all efforts for 16, 2-week sprints. Conducted all ceremonies in a SAFe Agile methodology. Managed schedule, scope, budget, and resources.
• Managed executive level communication: steering committee, status reports and strategic alignment with senior leadership.

Management Consultant

Confidential, Bellevue, WA

Responsibilities:

• Led gap assessment initiative with Legal, HR, Marketing, Product Development, and outside counsel, to determine privacy gaps within the enterprise for Confidential readiness.
• Managed internal efforts of the project, to include cost and financial forecasting.
• Managed 3rd party vendor via RFI, RFP process and evaluation for vendor selection.
• Worked with procurement, legal and 3rd party vendor, to secure signed agreement and SOW.

Confidential

Program Manager (Scrum Master), King of Prussia, PA

Responsibilities:

• Interpreted strategic business requirements for implementation of Digital Asset Management program for a global software and pharmaceutical company.
• Successfully directed the implementation of 4 high level projects for a major software client, with one major migration on deck, for an April launch. $2.5mm implementation.
• Strategically planned with client business leaders, additional marketing programs and budget spend for a 2 year cycle.

Confidential, Cherry Hill, NJ

Life Science Program Manager

Responsibilities:

• Developed and presented temperature management information software (SaaS) and hardware solutions for Pharmaceutical, Life Science, Healthcare, and medical device customer projects.
• Managed internal efforts of the project, to include cost and financial forecasting.
• Managed 3rd Party vendor RFI, RFP process and evaluation for selection. Worked with procurement, senior management and 3rd party vendor, to secure signed agreement and SOW’s.
• Prepared executive presentations and reports, to facilitate software, hardware and cloud based SaaS program, for Big Pharma, Life Science, Healthcare and specialty chemical companies.
• Developed user requirements by working with stakeholders and technical leaders, for deliverables (manufacturing, sales, service and logistics) across all lines of business. Presented validation and technical software services for Title 21 CFR Part 11 compliance.
• Worked with 3PL’s to develop In Transit monitoring systems. Program focused on and tracked transportation loads, to meet with shipping requirements, per the carrier. Used telematics, cellular and satellites systems, for tracking shipments real time and with stored data for push to on base receivers.
• Led all efforts for serialization, traceability rollout to pharmaceutical and 3PL organizations.
• Managed strategic approach to assisting potential clients with government regulations, poised for nationwide rollout. Managed strategic partnerships, to drive future state planning.

Confidential, Seattle, WA

Regional Sales & Project Manager

Responsibilities:

• Worked with ISV accounts, to develop requirements for hosted media processing software. Developed client requirements for manufacturing and production teams.
• Managed forecasting for all Independent software vendors. Processed data through SFDC for manufacturing and SDET teams, to script coding for software builds. Participated in weekly calls with manufacturing and technical teams for design build updates. Managed service delivery for pre/post implementation support.
• Managed scope, schedule and budget for each software and hardware implementation.