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Scrum Master/ Agile Coach/ Project Manager Resume

Scottsdale, AZ


  • 7+ years of diversified experience in IT development, Project Management Scrum Master, and Analysis and also expertise in understanding, collaborating, stakeholder engagement and gathering the requirements from business users.
  • Planned and managed multimillion - dollar projects aligning business goals with technology solutions to drive. Process improvements, competitive advantage and bottom-line gains.
  • Managed large projects, working with cross-functional, multi-geography teams to define and implement Complex business solutions
  • Executed projects in agile and waterfall development methodologies
  • Responsible for project delivery - adept in working with engineering teams, closely monitoring resource Utilization & timelines
  • Experienced in managing multi-million dollar project budgets - financial forecasting, monitoring spend, and Controlling variance
  • Defined end-to-end Target Operating Model for complex finance processes
  • Experienced in managing product strategy, planning and feature backlog. Collaborated with leadership, product,
  • Sales and engineering teams to formulate product roadmap, feature prioritization and delivery schedule
  • Engaged with key customers for defining business requirements, issue resolutions and provided demos on new
  • Exposed to all phases of software development life cycle including in-depth knowledge of RUP, CMM (Capability Maturity Model), Agile and PMBOK project management methodologies
  • Accomplished servant-leader capable of delivering large-scale software and development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
  • Drove adoption of Agile and Lean software development methodologies Scrum, XP, SAFe and Kanban practices across teams.
  • Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
  • Scrum Agile Areas of expertise include Agile Principles, Tasking Meetings/Retrospectives, Communication Relative Estimation, Story-Based Development, Iteration/ Confidential Planning Meetings and Conflict Resolution.
  • Excellent work experience in managing Onsite and Offshore teams;
  • Knowledge transfer from the client to the team - Obtain the technical knowledge and share it with the team
  • Communicate time lines, progress, delays etc. back and forth from the team to the client and vice versa
  • Shares the FRD (functional requirements document) and works on making a test plan. Review the test scenarios/Test cases with the client team and provides a sign off. Provides inputs on the test data preparation phase
  • Provides test execution guidelines. Perform the smoke and sanity test on any deployed build and gives a go ahead for the team to continue testing. Participates in the test execution
  • Holds defect review meetings with the concerned development and support teams. Collects metrics and Supports UAT
  • Outstanding organizational, communication, and presentation skills. The daily work status, Report defects, Prepare test reports, Test metric collection. Participate in the defect review and other project related meetings as needed.
  • Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
  • Assessing the Scrum Maturity of the team and organization to coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to resolve issues
  • Product, Project Management Experience.


Modeling Methodologies: Agile, Scrum, Waterfall, SDLC, RUP

Databases: Oracle, MS SQL Server, MS-Access

Project Management: Microsoft Project, Rally, MS VISIO, SharePoint, JIRA, Confluence

Change Management Tools: Rational Requisite Pro, Clear Quest

Testing Tools: Quality Centre, Test Director, Win Runner

Operating Systems: Windows, UNIX

RDBMS and Databases: SQL Server, MS Access


Confidential, Scottsdale, AZ / Minneapolis, MN

Scrum Master/ Agile Coach/ Project Manager


  • Organize/facilitate Confidential planning, daily stand up meetings, Confidential reviews, retrospectives, Scrum of scrums, stakeholder meetings and software demonstrations.
  • Provided Agile/Scrum training, Scrum/Agile methodology to team and work management in JIRA and Confluence tool.
  • Created PMO processes, templates for junior project managers to streamline deliveries & status reporting
  • Work closely with product owner, coordinating product backlog grooming and story estimation, prioritize the user stories and continuous delivery of features
  • Establish the Scrum boards and track the status from teams.
  • Coach and support the team throughout the agile transformation process
  • Collaborate with product owner and senior architect to ensure alignment on strategy and execution
  • Working with the development teams, ensuring they understand the vision, business requirements and acceptance criteria for feature user stories
  • Shield the teams from external interferences and encourages team to be more self - organizing and self-managing and Identifies, eliminates, or escalates impediments
  • Manage the internal and external communication, improved transparency, and radiated information
  • Participate in PI planning meetings and coordinate with ART teams on risks and dependencies.
  • Direct and lead development team from project initiation through production installs.
  • Assist team to remove impediments on a daily basis to allow the team to deliver the Confidential goals and deliverables.
  • Tracked and effectively communicated team velocity and Confidential /release progress and burn down to all affected teams and management
  • Coach the teams on scaled agile framework (SAFe) and agile best practices.
  • Facilitated team and cross-team Retrospectives to build good working relationships
  • Support the CI/CD pipeline design and transitioning to automation to establish Devops model.
  • Facilitate retrospectives and promote continuous improvements and track the maturity level
  • Maintain collaborative relationships with Application Development, Release Management and QA teams and customers to drive project success.
  • Coach the team become a self-organized and high-performance team.
  • Handled a variety of Agile Scrum and waterfall projects right from pre-initiation phase to post implementation phase and ensured proper hand off to the production support team.
  • Coached/Mentored a cross functional team of 12 resources to deliver quality products.
  • Coached Development Team in an organizational environment in which Agile is not fully adopted.
  • Managed all Scrum activities which include leading scrum ceremonies ( Confidential planning, Daily stand up, Confidential refinement session, show and tell session, System Demo, retrospectives for lesson learnt, Scrum of Scrum).
  • Responsible for delivering small and medium scale projects within aligned timelines, scope, quality and cost.

Environment: Agile (Scrum, Kanban), Agile Craft, MS Visio, JIRA, Confluence, Just in Mind, MS Office (MS Word, MS Excel, MS PowerPoint)

Confidential, MN

Scrum Master/ Agile Coach/ Project Manager


  • Facilitate and schedule ceremonies, Product Backlog Refinement, Confidential Planning, Daily Stand - ups, Confidential Review, Confidential Retrospect and coaching in gauging estimations and various methods to increase velocity.
  • Coached Product Owner, Development team and QA on Scrum framework and streamlined meetings agendas, processes, as well as suggested some methods to assigning tasks, estimations, and Confidential and release burndown charts.
  • Assisted Product Owner and business team in the refinement and prioritization of PBIs using Epic and User Story form as well as future requirements in upcoming sprints.
  • Tracked and administered Confidential Planning meetings with Development and QA team in planning for the Confidential using Confidential Backlog, and any impediments using impediment logs.
  • Scheduled and attended meetings with SMEs with Development team members, QA team members and/or Product Owner regarding for PBI refinement, requirements or clarify technical issues.
  • Initiated and managed Daily Stand-up to track and understand previous and current tasks, impediments and adhering scrum framework.
  • Aided in preparing for the increment on requirement(s) and organized Confidential Review sessions for incremental deliverables and receive feedback from business team and Product Owner.
  • Organized and formalized Confidential Retrospect for open discussions on lessons learned from resolving impediments, conflicts during task assignments, clarity of epics and stories, as well as documented and tracked improvement applied for future sprints
  • Assisted in creating, maintaining and executing test scripts for QA team during team changes for project from executives.
  • Responsible for creating and maintain FSDs including tracking the quality of BRDs executed by business team.

Environment: Agile (Scrum, Scrumban, Kanban), JIRA, MS Office (MS Word, MS Excel, MS PowerPoint), Confluence, MS VISIO

Confidential, KS

Scrum Master/ Agile Coach


  • Coordinate and facilitate scrum events like daily scrum, backlog grooming session, project demo, project review and retrospective with cross functional teams Coaching Scrum teams.
  • Working closely with the teams through agile events coaching on performing the activities, playing the roles and generating artifacts based on SAFe and Agile best practices
  • Ensure correct sizing and prioritization, User story grooming, release planning, manage
  • Track daily progress through burn down chart, document artifacts, reviews, acceptance and feedback from the demos or showcases Facilitate scrum ceremonies like Daily Scrum, Confidential planning, Confidential retrospective, Confidential review, track completed features and Confidential retrospective.
  • Plan sprints schedule for a project and ensure success in developing and rolling out a new feature / functionality after each release.
  • Communicate with stakeholders, encourage collaboration with team members stressing continuous improvement through use of Kanban and Scrum
  • Conduct business analysis and perform various types of tests including functional, Regression, integration, performance, stress, volume and compatibility tests.
  • Created self - assessment framework for program and teams to do an assessment of SAFe maturity and handed off to scrum masters for coordination of future sessions
  • Set clear and attainable project objectives for the team and will lead the direction of the team to ultimately deliver to the expectations of the project vision
  • Experience in facilitating the product owners to come up with the meaningful backlog that aligns with the program
  • Set Extensive consulting at team program and portfolio level
  • Ensure that the Scrum events are conducted regularly and the event time box schedules are adhered by the team.
  • Create story board and use is every day to add and update tasks.
  • Interact with product owner on regular basis and get the requirements and Analyze them and prepare the user stories and ensured that they are Independent, Negotiable Valuable, Estimable, Small and testable.
  • Keep a track of all the bugs and change request and ensure they are fixed and thoroughly tested.
  • Communicate the progress of the development team to the stakeholder from across the company.
  • Take charge of representing the team in weekly status meetings held by product teams.

Environment: Agile (Scrum, Scrumban, Kanban), JIRA, MS Office (MS Word, MS Excel, MS PowerPoint), Confluence, MS VISIO


Business Systems Consultant/ Agile Coach/ Scrum Master/ Project Manager


  • Used agile methodology for managing the SDLC for project.
  • Gathered user/business requirements, generated business models.
  • Drive all Technology Planning, Staffing and Execution.
  • Used Agile Methodology (Scrum) to minimize risk by implementing software development in short time boxes or iterations using Version One.
  • Acted as a liaison between the business units, technical teams and support teams.
  • Facilitate Confidential planning, retrospectives, and Confidential demos
  • Assist the product owner with backlog grooming.
  • Support Product Owner as needed in developing, maintaining and refining Product Backlog
  • As a Scrum Master conducted Confidential Planning, Release Planning, Confidential Review, Product Demos, Retrospective, Mid Confidential planning and Daily Standup meetings.
  • Helped Product Owner in writing backlog Stories.
  • Work closely with project owner in backlog management and continuous delivery of features.
  • Tracked and managed product backlog, burn - down metrics, velocity, and task break-down.
  • Created Use Case model and Process flow diagrams to use MS Visio.
  • Developed and managed project plans and schedule in MS Excel.
  • Used JIRA to track bugs and system enhancements.
  • Involved with the QA team to review Testing Strategies and Test Plans in MS Access.
  • Conducted current state analysis and AS-IS & TO-BE analysis for Business Requirement Documents (BRD).
  • Facilitated and conducted the Confidential Planning, Confidential review, Confidential Retrospective, Daily Standup and the Backlog Grooming Ceremonies in order to maximize ROI and ensure that the Team was focused towards the Confidential Goals.

Environment: Scrum-Waterfall Hybrid Methodology, SharePoint 2010, Confluence, JIRA, Microsoft Office, MS Word, MS-Visio, MS-Project, MS Access, MS Visio, SQL, Windows 2007, Version One and Focal Point

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