It Project Manager, Consultant Resume Jacksonville, Florida - Hire IT People

SUMMARY:

Experienced and dynamic professional with a 10 - year track record of innovation and success
Project management expertise in teamwork, leadership, strategic planning, analytical thinking, negotiations, and problem-solving skills.
Technically sophisticated engineering professional with solid history of effective project lifecycle management, development, budget analysis, and relationship management.
Broad knowledge and success in structures, applications, Agile and Waterfall SDLC methodologies, and multiple CMS and DAM platforms.
Ability to provide oversight for project team members, meet requirements, deliverables, and exceed deadlines within budget constraints.
Excellent written/verbal communication skills, demonstrated flexibility, and interpersonal abilities. Possess several professional certifications.

CORE COMPETENCIES:

Team Management
AGILE Project Management
Six Sigma/Black Belt
CCNA Cisco Academy/VUE Pearson
Strategic Project Planning & Execution
Backup and Recovery Strategies
Problem Resolution / Troubleshooting
User Training and Support

TECHNICAL PROFICIENCIES:

ERP/SAAS: Datatel, PeopleSoft Campus Solution 7-9, PeopleSoft CRM, CRM Analytics, CRM Web Portal, CRM Marketing, CRM Sales and Oracle Fusion Cloud

Learning Management Systems & Digital Content/Portal Platform: SharePoint/MOSS 2007-2016, eCollege, Confidential Versions 5.0-9.1.13, Sakai, Moodle, MoodleRooms, DynamicsCRM, EKTRON, ADOBE Experience Manager, MediaSites, and Desire to Learn

Project Management & Business Software: Clarity, MS Project Server 2007, 2010, 2013, and 2016 Office Suites 1999-2016, BaseCamp, TeamGantt, and JIRA

Quality Assurance & Testing Software: Zoho, Podio, Gost Inspector, Test IO, GitHub, TestLodge and PivotTracker

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, Florida

It Project Manager, Consultant

Responsibilities:

Provided leadership, managed resources, and attained organizational objectives.
Attended meetings and interfaced with client and cross functional teams to discuss progress, identify obstacles/solutions and completions within time and budget constraints.
Accountable for Windows migration project, NOC, WLAN, server and network upgrades, and full implementation cycle.
Collaborated with offshore teams to identify and implement new server software.
Responsible for engagement management to stakeholders, C-levels, and managers.
Provided technical expertise and knowledge transfer for the training of the Help Desk.
Utilized Agile Project Management principles to evolve, respond and adapt to stakeholder issues.
Lead a team of 15 dynamic professionals.

Confidential, Washington, District of Columbia

Client Relationship Manager

Responsibilities:

Utilize account knowledge to set and achieve revenue resources and targets; met quarterly objectives and goals, occasionally by 100%.
Briefed the product development team on essential features to meet client requirements. Identified opportunities for upsells and new growth opportunities.
Managed over 138 accounts with a contract total value of $575 million.

Confidential, Madison, Wisconsin

Project Manager/Sr. Learning Systems Architect

Responsibilities:

Improved admission retention resulting in an enrollment increase of 25% and a 99.1% reduction in defects.
Performed as Project Lead, Service Technician, and Technical Support Specialist on Millennium software for two locations.
Provided focus on training and development of new applications to create an intuitive end user experience.

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It Project Manager, Consultant Resume

Jacksonville, FloridA

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