PROFEIONAL MANAGER PROFILE

Change/Project Management Implementation Integration pecialit Configuration/Releae Management

uccefully managed four atellite launch program; enuring multiple launch program communication delivery wa on time and within budget for uer teting and day of launch. Proven track record of ucce in aembling, leading, and managing team; developing / executing financial / budget objective while managing and modernizing IT infratructure. Efficiently aligned cutomer IT project with agency budget, prioritie, and goal. trategic thinker; with trong analytical kill; able to enviion long-term technology infratructure objective, enuring continued growth need and expanion with minimal impact to cutomer. Proven ability to bring the benefit of communication integration and IT to proactively olve iue and improve procee while effectively managing cot and mitigating rik. Inactive DoD, T/CI, BI-CI.

CAREER HIGHLIGHT

• Led $1.2 million ite migration effort, intalled 45 rack, power, cable conduit / tray, patch panel, router, and multiplexer; migrated to VoIP, and data ervice for more than 2,000 uer over data link to new remote core ervice gateway; integration effort doubled future capabilitie to upport high priority national ecurity program.
• Directed infratructure intallation crew through 350+ IT project worth more than $23.8 million; delivered VPN, voice, video, and payload telemetry ervice for four NRO / DoD launch program worth over $5 billion.
• Directed emergency deign, procurement, and intallation of a $130,000 video ytem; delivered “zero-ignition” infratructure ytem, and preerved a $1.5 billion atellite, the launch chedule, proceing facilitie and live.
• Managed $268,000 launch management miion control voice/video center; intalled Cico 3500 witche, ran communication cable, and brought cutting-edge touch-creen red/black voice conferencing net to launch team.
• upervied 13-member project management and logitic team to four ucceful atellite launch program worth approximately $1.2 billion each; reponible for all communication for launch operator and miion director.
• Executed $1.7+ million annual budget for eight year upporting; atellite operation, early warning / detection ytem, ecure voice / data network, procurement and management of critical pare, and unit travel / education.

AREA OF EXPERTIE

PROFEIONAL UMMARY

• Managed I.T. production rik through holitic review and cheduling of each change for non-profit organization.
• upervied, prioritized, and planned the overall management of a $26+ million communication infratructure, an integrated IT taff of 60 peronnel and $1 million annual operating budget authority; managed all project and directed activitie of engineering, intallation, and maintenance acro campu facilitie and everal remote ite.
• Launch communication director team member for U.. Wetern Range controlling real-time telemetry to pacecraft engineer enabling on-orbit anomaly reolution for four ucceful national ecurity launch program.
• Reponible for defining / conolidating requirement, developing implementation plan, obtaining approval and funding, procuring LOM, managing and enuring timely miletone achievement; uccefully reduced cot to cutomer, prevented duplication of reource, and greatly enhanced cutomer’ confidence in delivered ervice.
• Delivered high viibility communication requirement on time and within budget for all uer’ miion preparation aurance teting cenario and day-of-launch; while hoting multiple and imultaneou launch program activitie in a campu-wide communication environment upporting over 1,500+ viiting peronnel.
• Led proce improvement team to tranition the CX, CXL, and CB work center to ITIL department (Change, Aet, and Releae Management). Provided training / education for employee on benefit of ITIL baed concept and how to ue it for continued team ucce. Tranition completion took only nine hort month.
• Managed project migration to IP telephony; project aved recurring cot and eliminated maintenance travel time.
• Developed, planned, ecured full funding from previouly programmed/committed budget and integrated C4I requirement for an alternate 14th AF Aeropace Operation Center (AOC); center wa fully functional and all configuration management documentation wa completed two month ahead of project completion chedule:
• Realized tremendou aving utilizing on-hand critical pare in a ready tate reducing initial equipment cot.
• Integrated the ability to manage/update all computer - in the event of an uncheduled or catatrophic outage; reduced repair time by utilizing fully operational computer – aved 3.5 hour per computer; ignificantly reduced potential computer / cutomer down time and dramatically cut contract technician travel time / cot.
• Negotiated, funded and cloed telephone ytem contract worth approximately $330,000 annually; ecure telephone provided immediate acce for command and control (C2) to pace Command and theater commander.
• Provided jutification to ecure funding for one additional ytem adminitrator due to elf initiated, deigned, and managed contruction / comm project doubling AOC communication equipment room capabilitie and workload.
• Renovated wing command pot; provided CTF JOC new war-fighting capabilitie; no miion downtime incurred
• Relocated 100Alpha atellite Van - provided hardened communication upporting CTF war-fighting miion.
• Obtained, intalled and trained firt LAN-baed C4I requirement databae; reduced manpower by 300 percent.
• Engineered lat-minute communication cable olution for new tranportation building; aved more than $8,000 compared to other ource. Overcame hot nation approval obtacle enuring radio communication required for earch and Recue miion, upporting Operation Northern Watch, wa teted and delivered ahead of chedule.
• uccefully delivered mandatory no notice communication capabilitie to Patriot miile batterie meeting operational need date. Protected critical reource from enemy attack – increaed bae war fighting capabilitie.
• Deigned, implemented and educated facility manager on new quadron AF Form 332 procedure yielding firt time 39th quadron Commander wa able to review all tatue in a ingle document to prioritize and budget.
• Project Manager for $12 million bae-wide Bae Information Digital Ditribution ytem (BIDD) program.
• Increaed BIDD project cut-over by eight month by involving entire unit during lat tage and day of cut-over.
• Managed intallation of DM-100/200 and two remote witche – upgraded bae-wide ditribution infratructure.
• Completed bed-down for 12th Air Force miion relocation effort on time and well within allotted budget.
• ecured two low-cot olution for contruction project neglecting incluion of communication requirement.
• Developed, intalled and implemented office-made Communication Requirement Tracking Databae; received I.G. quality benchmark; databae wa ued to develop firt-ever command tandard for requirement proceing.
• Implemented proactive management tyle and mentored three junior member to achieve and exceed Air Combat Command’ project completion tandard by 4 percent for three conecutive year – awarded bet in command.
• Engineered, procured and intalled firt miion-focued elf-help Combat Information ytem (CI) for flying cutomer when bae out-year programmed project did not meet flying cutomer’ operational requirement date.
• White Houe Communication Agency peronnel lauded completion of hort notice communication requirement to upport Operation PROVIDE HOPE; managed 56+ project imultaneouly for bae-wide implementation.
• Upgraded the Digital European Backbone (DEB) uper-node ytem from analog to digital; during the middle of the project upported hort notice White Houe Communication Agency requirement for Preident Buh’ bae viit and prevented HAZCOM condition from occurring by reprioritizing; White Houe Communication Agency upport continued with no degradation and DEB project tayed on chedule with no cutomer ervice interruption.
• Intalled department diplay for tore grand opening. Intalled and wired point of ale terminal and other variou electronic diplay. upervied and trained new employee. Accomplihed daily report for ale and inventory. Cloed in tore ale / refund and provided cutomer upport for audio / viual merchandie ale.
• Hired and upervied four employee, generated over twenty five new cold ale account, cheduled and routed day-to-day city-wide work load for two intallation blower truck, intalled variou type of inulation in reidential and commercial building, and maintained a two ton truck equipped with an inulation blower.

EDUCATION

Bachelor of cience in Computer Information ytem

TRAINING

Information Technology Infratructure Library (ITIL) Foundation and IT ervice Management ,72 hour
Joint Operation Aeropace Command and Control Coure (JAC2C) ,80 hour
Theater Battle Management Core ytem (TBMC) ,18 hour
Total Quality Management (TQM)) ,40 hour