SUMMARY:

• PMP, ITIL and SAFe certified Senior IT Project Manager, a dynamic leader with over 18.5 years of IT experience in HealthCare, Manufacturing and Government verticals, managed projects successfully from concept through implementation in Technology organizations, having over 6 years of computer programming experience.
• My strong technical background, focused drive and leadership skills have been key differentiator.
• Experience in managing projects across multiple geographies in USA, Canada, Poland, Brazil, India and China.
• Experienced delivery and project manager offering over 12 years of success leading all phases of diverse technology projects in waterfall and agile methodologies (Experience in Version One and Jira).
• Business Strategist, plan and manage multimillion - dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent Communicator, leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Expert in agile and waterfall project management methodologies, experience in managing large project teams and known for high-quality deliverables that meets or exceeds timeline and budgetary targets.
• Experience in handling Data Analytics and Reporting engagements across geographies, the engagements consisted of platforms on Informatica Power Center, Master Data Management (MDM), Data Quality, Big Data Management (BDM), Tableau, Delphix Virtualization, Cloudera and Oracle Exa Databases.
• Experience in Managing projects in Integration Services based on TIBCO and MuleSoft platforms.
• Experience in providing application development and management solutions in AWS and Microsoft Azure cloud platforms for Healthcare and Insurance industries which involved DevOps for continuous integration and delivery.
• Extensive work experience in Oracle Applications in various modules (Supply Chain, Manufacturing and Financials), Over 11 years of experience in Oracle Applications (11i, 11, 10.7 SC and NCA) in various engagements in Implementation, Migration, Enhancement, Support and Maintenance assignments in various roles and responsibilities.
• Experience as a project manager and business consultant for MS Dynamics CRM 2011 Implementation.
• Extensive experience in managing teams in onsite, near shore and offshore models
• Accredited AWS Professional (Technical, Business, TCO and Cloud Economics)
• Experience in Data Analytics and Reporting engagement
• Experience in Managing projects in Integration Services based on TIBCO and MuleSoft platforms
• Extensive experience in HealthCare and Insurance Industries
• Experience on Enterprise Platforms (Vendor Products and Enterprise Core Systems)
• Experience in EDI 837, 835, Payment Process for Provider Claims, ICD10/ICD9 based projects
• Experience in HCR, ACA, CMS and SOX Compliance regulations
• Experience in Infrastructure upgrade project from windows 2003 to windows 2008 R2 for SQL and Web Servers.
• Experience in Implementation of MS Dynamics CRM 2011 for Large Healthcare Organization
• Over 10 years of experience as IT Delivery Manager in HealthCare and Manufacturing Organizations
• Over 6 years of experience as IT Project Manager for a Large Healthcare Organization
• Over 3 years of experience as IT Project Manager for Oracle Application Implementation and Migration projects for a Large Manufacturing Organization
• Managed engagement for a Large Healthcare organization (managed resources, deliveries, escalations and relationship)
• Over 11 years of experience in Oracle Applications (11i, 11, 10.7 SC/NCA) in the areas of Implementation, Migration, Enhancement, Support and Maintenance across various engagements
• Over 6 years of experience as Technical Lead and developer for a Large Automotive and Medical Systems Manufacturing Organization
• Managed Engagement setup and software delivery, managed the transition of services from Incumbent to in house teams as a Transition Project
• Managed the Application Outsourcing Presales subdivision for the Organization, provided cost effective solutions for range of industry verticals
• Provided solutions for data analytics and Integration services engagements worth 6.5 Million and successfully transitioned the IT services to IT delivery team, implemented the Service Level Management Framework
• Created Transition Framework for Confidential Global Services (ATF - Accelerated Transition Framework) to be able to Transition and Manage the IT services efficiently and effectively.
• Managed engagement portfolio of over $4.5 million with excellent track record, enhanced customer engagement and satisfaction for LifeSynch (Humana Behavioral Health division).
• Planned and successfully managed Confidential projects worth over $2 million, responsible for planning, tracking, and budgeting /allocations, implementation and production deployment.
• Planned and successfully implemented the process for tracking portfolio of projects, budget, capacity and demand planning for over $3 million size portfolio, improved the overall project intake, execution, and resource onboarding and turnaround time. It improved the overall project delivery scorecard.
• Implementation of Oracle Application Managed Services Model thus enhancing the quality and customer experience, improved the customer satisfaction with reduced cost and SLA based services.
• End to End successful consulting and implementation for shipping automation and enabling Inventory with the Locator control features in Oracle Application.
• Successfully completed training in Big Data Processing using Hadoop Ecosystem and achieved E1 level certification.
• Experience in managing projects in Informatica Power Center, MDM, BDM, IDL, Data Quality, TIBCO 5.0, TIBCO 6.0 and MuleSoft.
• Having good knowledge and understanding of Big Data Hadoop, AWS and Microsoft Azure Cloud Computing and Citrix VDI.

SKILLS SUMMARY:

• Custom Software Development
• Requirements Analysis
• Cross-Functional Supervision
• System Migrations/Integrations
• ROI Analysis
• Team Building and Mentoring
• Systems Engineering
• Costing and Budgeting
• Client Relations and Presentations
• Enterprise wide Implementations
• Testing/QA/Rollout/Warranty Support
• Business and IT Planning
• Database Management
• Project Scheduling
• Vendor Management

TECHNICAL SKILLS:

Software and Tools: Oracle Application 11i/11/10.7 eBusiness Suite (Supply Chain, Manufacturing, Financials and HRMS), Oracle Database (8i/8), PL/SQL, SQL Plus, Oracle Forms 5/6i and Reports 5/6i, UNIX, MS Visual Studio, SQL Server, C#, MS Dynamics CRM 2011, Big Data Processing using Hadoop Ecosystem, Java, Informatica Power Center, MDM, BDM, IDL and Data Quality, TIBCO 5.0, TIBCO 6.0, MuleSoft, MS Office, MS Project, Visio, SharePoint, Remedy, CA Clarity PPM, CA Service Desk Manager, Remedy

WORK HISTORY:

Confidential

Technical Project Manager

Responsibilities:

• I am responsible for providing technology solutions for application management including team sizing, service coverage considerations, structuring team in various geographies keeping in view the work load. I design solutions for application management and business enhanced application management service offerings which includes production support services, enhancement services, product development and IT service Management.
• I am also responsible for providing transition services from solution to engagement delivery and operationalization.
• I worked as a Transition Project Manager for this project, I was responsible for end to end implementation of the Transition Services to Transfer the existing operations from incumbent vendor to in house team. I managed the project from Kick off until successful Transition of services and verification by the customer.
• The Technology stack included Informatica Power Center, MDM, BDM, IDL and Data Quality.
• It also included Oracle Databases, OEM, Golden Gate, Delphix, Cloudera, CIS and Weblogic. I was also responsible for transforming the services to Agile using VersionOne Tool.
• I worked as a Transition Project Manager for this project, I was responsible for end to end implementation of the Transition Services to Transfer the existing operations from incumbent vendor to in house team. I managed the project from Kick off until successful Transition of services and verification by the customer.
• The Technology Stack consisted of TIBCO 5, TIBCO 6 and MuleSoft. Team delivered code using Scrum Agile using VersionOne Tool.

Confidential

IT Project Manager

Responsibilities:

• Resource Management (Sizing of the Team, Estimations, acquiring resources as per customer needs)
• Application and Technology Stack, Licensing Management
• Creation of project plan, schedules and individual tasks. Allocation of resources based on their expertise and availability.
• Monitor Project status and delivery to the client.
• Determining the resource requirements and hiring/acquiring the required resources for the project.
• Manage resources, demand, capacity and budget for the projects, including operational readiness assessment, impact analysis, requirements, detailed implementation project plans, issues, risks, and status reporting.
• Budget Planning, Project estimation and release management.
• Conflict Management, Change Management and Quality Management
• Provide PMO guidance, coaching and direction to team members.
• Oracle Applications proposals activities, involved in providing active guidance and inputs, participation in proactive initiatives.
• Production support, maintenance and enhancement in existing Oracle Applications 11i Financials and HRMS processes
• Handle procurement, communications, issues and risks. Prepared and maintained project milestones, status, reports, budgets using Microsoft project
• Provide strategic and technical leadership, to ensure synergies between and among the various organizational effectiveness initiatives & served as a trusted advisor.
• Directed cross-functional team to implement Incident, Problem, Change, Configuration, Release, SLA and Inventory Management on-time and on-budget.
• Plan, implement complex cross-functional projects, and deliver superior project planning and management throughout the project life-cycle.
• Demonstrate comprehensive understanding of the relationship between business needs and technological solutions. Provide direction, coaching to junior team members
• Communication with Onsite and Offshore management which involved communicating with the onsite team and customer on regular basis via Email / teleconference etc.

IT Project Manager

Confidential

Responsibilities:

• Creation of project plan, schedules and individual tasks. Allocation of resources based on their expertise and availability. Determining the resource requirements and hiring/acquiring the required resources for the project.
• Plan, Execute and Monitor the Oracle Application implementation and Integration at Poland and Brazil operations.
• Defined acceptance criteria, delivery dates, secured sign-off on each deliverable as defined in the SOW.
• Demonstrate comprehensive understanding of the relationship between business needs and technological solutions. Provide direction and coaching to junior team members
• Measurement of Key Metrics (FTR-First Time Right, LOS-Life of Stay, Resolution Time, Acknowledgement) and Status Monitoring on the SLAs.
• Manage customer expectations and Service Level Agreements (SLAs).
• Tracked metrics and analysed historical and projected performance on a daily, weekly, monthly, quarterly and yearly reporting basis. Metrics include opportunities, revenue, billability and utilization
• Manage resources, capacity and services for Oracle Application, including operational readiness assessment, impact analysis, requirements, issues, risks, and status reporting.
• Communication with Onsite and Offshore management which involved communicating with the onsite team and customer on regular basis via Email / teleconference etc.

Technical Lead

Confidential

Responsibilities:

• Gather and analyze user requirements for developing and enhancing components on existing client server Oracle Applications, Effort Estimation.
• Design and develop solution, HLD (High Level Design) and LLD (Low Level Design) documents
• Create UI prototype with Functional consultants for end users
• Develop custom components based on the client requirement, Code reviews and walkthroughs
• Create test cases for SIT and UAT.
• Provide post production support to the system.
• Create release process documents and checklists
• Status Reporting, review the status of the project deliverables and taking corrective measures as required

Technical Lead

Confidential

Responsibilities:

• Feasibility Study and Requirements Analysis
• Design and Develop solution, HLD (High Level Design) and LLD (Low Level Design) documents
• Develop Source Code in PL/SQL based on the solution design
• Preparing Test Cases, Unit Testing, Integration Testing, Performance Testing
• Maintenance and Enhancements

Technical Lead, Programmer

Confidential

Responsibilities:

• Discussion with customer to understand the requirements
• Requirements Analysis and System Design
• Development
• Develop Test cases and Test Strategy Planning
• Presentation on the Confidential HMS package
• User training and Implementation