SUMMARY:

Accomplished PM/Senior Business Analyst with extensive experience in, requirements elicitation and developing several functional and non - functional specifications such as Scope Documents, Project Plans, Use Cases, Functional Specifications, Process Flow Diagrams, Test Scripts and Test Cases and User Training and Reference Materials. Extensive experience in SDLC methodologies like RUP/Waterfall/Agile/Scrum. Both a team player and an individual contributor. Highly adept at establishing good rapport with team members across cross-functional teams, vendors and customers.

TECHNICAL SKILLS:

Hardware: IBM AS/400, RS/6000, HP UNIX, IBM compatible PCs.

Languages: Java, XML, SQL, PL/SQL, HTML, COBOL.

Software: MS Windows NT/XP/2000/98/95, MS DOS, MS SQL Server, MS Access, MS Excel, MS Word, MS PowerPoint, MS Project, Lotus Notes R5, Oracle (8+ yr.), J2EE (5+ yr.), Lotus Notes, MS Visio, Auxure, Visual Interdev, Cognos and Access Manager

Automotive Dealer Network: Network operations efficiency & Financial Performance, Vehicle Services Management, Vehicle Health Management Systems and Remote Reflash

Healthcare: Hospital Billing System. Patient and CSR Portals

Utilities: Electronic Bill Presentment and Payment Portal

Financial: Credit Aggregate System, Payment Portal

Distribution: Order Entry, Order Processing, Purchasing, Shipping.

Publishing: Designing and Enhancing Online Publishing Centers, Improving Metadata collection, Building User-Centric Search Interfaces, WEB 2.0

EXPERIENCE:

Confidential

Responsibilities:

• Consulting remotely for Confidential
• Extensive travel in Europe and Africa
• Volunteer at International School of Turin, Italy
• Student at Culinary school in Turin

Confidential, Novi, MI

Project Manager/Scrum Master

Responsibilities:

• Implemented Agile best practices
• Managed internal Finance, Sales and Customer support team project
• Trained Tech leads on Scrum practices

Environment: .NET 3.5 Framework, JIRA

Confidential, Detroit, MI

Project Manager/Scrum Master

Responsibilities:

• Interfaced with Global GM customer base to elicit requirements/User Stories.
• Defined process and tools best suited for each project specifics and client goals.
• Mitigated and managed risk and change in rapidly evolving business environment.
• Planned and implemented release plans including schedule and budget.
• Coached team into following the project plan and processes thus yielding excellent throughput
• Developed Jira projects and mentored team members to track their time thus providing an accurate dashboard view at any point to the upper management.

Environment: J2EE (WebLogic 8.x, WebSphere, Tomcat, ServletExec, Resin): EJB, Servlets, JSP, JIRA

Confidential, Livonia, MI

Project Manager/Scrum Master

Responsibilities:

• Facilitated daily scrum meetings, including demos and retrospectives.
• Identified and resolved impediments.
• Groomed and Maintained Product Backlog along with the product owner.
• Coached and mentored the team into creating SBI’s and preforming self-management.
• Maintained Burn down charts and reported on team velocity.
• Facilitated grooming/pre-grooming sessions to streamline technology team with stakeholder expectations.
• Facilitated Sprint planning meetings and responsible for coordinating all activities within the team.
• Participated in Quality Analysis, to ensure acceptance criteria was translated to the test specs.
• Planned and implemented release plans including schedule and budget.
• Coached team into providing full disclosure on the status of the project thus increasing transparency

Environment: J2EE, Oracle 8i, Visio, XML SQL Server 2008, Team Foundation Server.

Confidential, Detroit, MI

Senior Business Analyst

Responsibilities:

• Experienced in Agile delivery of software using practices from Scrum.
• Elicited and documented business requirements/user stories.
• Tracked day to day work and reported obstacles, responsible for sprint commitments.
• Managed and updated acceptance criteria for a product backlog item.
• Maintained backlog and team status using Team Foundation Server.
• Maintained Burn down charts and reported on team velocity.
• Facilitated grooming/pre-grooming sessions to streamline technology team with stakeholder expectations.
• Facilitated Sprint planning meetings and responsible for coordinating all activities within the team.
• Participated in Quality Analysis, to ensure acceptance criteria was translated to the test specs.
• Created release notes and updated release plans.
• Point person for DBI (Dealer Business Intelligence System, a proprietary system that helps OEMs/Dealers monitor and address financial performance so that they can improve operational efficiencies and capitalize on market potential.) application problems/issues.

Environment: .NET 3.5 Framework, C#, VB.NET ASP.NET, VSS, Visio, XML SQL Server 2008, Team Foundation Server.

Confidential, Ferndale, MI

Business Analyst /Iteration Manager

Responsibilities:

• Tracked the progress of team on a day to day basis.
• Point person to remedy any impediments.
• Managed and protected team from any disruptions.
• Managed and controlled the scope creep.
• Reported progress to client and cross functional teams.
• Reported status and team velocity by Sprint.
• Facilitated iteration planning meetings and identified, adjusted and maintained the PBI’s for future iterations.

Environment: .NET 3.5 Framework, C#, VB.NET ASP.NET, TFS 2010, Visio, Agile, XML SQL Server 2005

Confidential, Southfield, MI

Technical Business Analyst

Responsibilities:

• Elicited business requirements and created technical specifications.
• Facilitated cross-functional meetings in the absence of the Project Manager.
• Conducted design sessions using JAD and Interview techniques.

Environment: .NET framework v3.5, WinCVS, MS Windows NT/2000/98/95, Visio, RUP, XML, Oracle

Confidential, Farmington Hills, MI

Systems Analyst/Product Owner

Responsibilities:

• Created user stories and mapped to acceptance criteria.
• Worked with the cross functional teams to track the progress of backlog items.
• Updated and maintained user stories through the elaboration and construction phases.
• Data analysis and data mapping for migrating to the vault.
• Responsible for facilitating planning sessions.

Environment: J2EE, WinCVS, MS Windows NT/2000/98/95, Visio, Agile, Scrum, User Stories, Axure, XML, Oracle

Confidential, Farmington Hills, MI

Business Analyst

Responsibilities:

• Identified, categorized, and documented business requirements, including the development of Software Requirements Specification, Use Cases, User Interface Specification, data analysis, screen mock-ups and report specs and mockups.
• Maintained customer, business partner, and key stakeholder relationships and ensured complete and effective communication with the Product Features team throughout the product development life-cycle.
• Responsible for authoring Test conditions and coordinating with the team to map the test conditions to Test scripts. Identified the data needs and coordinated with the database team to furnish the data.
• Coordinated with the Captive Finance Sources (GMAC, Toyota, Ford Credit, and Chrysler Financial) and the internal Functional Groups to get the test lab setup with the test environments and preparing for the UAT score card.
• Facilitated onsite and offsite testing and wrap up meetings.
• Good understanding of Java and J2ee concepts.

Environment: J2EE, WinCVS, MS Windows NT/2000/98/95, MS Access 2000, HTML, Microsoft Office suite, Test Trac Pro, XML, Oracle