Project Manager Resume

SUMMARY

Over 21 years of total experience in various areas of IT industry.
Over 7 years’ experience to work on US locations and supported customers like Hewlett - Packard, Confidential, Network Appliances and Confidential.
Last 6 years working as technical project management role in SAP application development space.
Supporting development factory projects (SAP ABAP, PI, BW Hana and Analytics, Basis, Security) for KHC.
Supported highly talented Application Development (AD) SAP Engineering team and technical lead team.
Successfully managed technical teams in delivering various full life-cycle implementation, upgrade, migration and operational support projects.
Effectively worked with the offshore delivery model and with various stake holders.
Good logical and data analytic skill required for project design, development and implementation.
Good team player, leadership qualities, hardworking and enthusiastic to learn new tools and technology.
Effective communication and presentation skills and customer-oriented attitude.
Extensive experience in application development, Oracle DBA and SAP Basis and Security hands-on role.
Excellent communication, interpersonal and business interaction skills, Self-learner and good team player.

TECHNICAL SKILLS:

Tools: SAPGUI, SAP Visual Administrator and Configtool, SAP PI (Integration Directory and Repository) Runtime Workbench, SAP Hana Studio, Putty, Toad, DataStage, Pentaho, Axibase AWS Console, HP QC, Skype, Business Object (BO) and BRIO Tool, MS Office.

RDBMS: Informix, Sybase, SAP Hana, Oracle 7.x, 8i, 9i, 10g, 11g and 12c

OS: Confidential AIX 6.1, Sun Solaris 5.10, HP UX, Win 2000/NT/2010, Linux

Ticketing Tools: Remedy, Clear Quest, Service Now

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Environment: ECC, SRM, SCM, Portal, PI/XI, MDM, GDS, SolMan, BW, HP-UX, Linux, Oracle 11.2.0.4, SAP HANA

Responsibilities:

Engage with client and deliver SAP ABAP, PI/XI, SAP analytics, Security and Basis related development work through development factory model.
Requirement gathering from Business COE and functional team and to work on project estimation.
Perform end to end project management (Drive project stake holders call, Co-ordinate, prepare high level schedule and detail level plan, maintain issue/risk tracker, support different testing cycle (UT/FUT/ITC/REG/UAT), Prepare cutover plan and execute, Hypercare support etc) for GDS Upgrade and Via (Salesforce) project.
Work with technical offshore team to help them understand the business requirements and business logic to provide efficient, best suitable solutions to client.
Managed project financials to plan. Prepare forecasting data at account level.
Support Basis and Security related maintenance services work and handle all client escalations.
Prepare project documentations and executive reports.

Confidential

Service Delivery Manager

Environment: MDM, CRM, GRC SRM, SCM, Portal, PI, SolMan, ECC, BW, Solaris 5.10, SUSI Linux, Oracle 11.2.0.4, SAP HANA, Sybase

Responsibilities:

Responsible for SAP implementation/Upgrade/Migration project deliverable by the SAP AD Basis team.
Ensuring program of works (SAP System Refreshes, System Build, Client Copy, Kernel & Support Pack Upgrade, Enhancement Pack Upgrade, Oracle Upgrade etc) are getting delivered on time and budget.
Identifying the risk and plan for risk mitigation including resource attrition.
Helped team to resolve issues related to oracle databases and supported on-premise SAP application migration to AWS cloud.
Supported Incident and Problem Management and Reporting.
Coordinated with multiple project team and approved for project stack releases.
Generated various dashboard reports and project documentations.

Confidential

Operation Manager

Environment: DataStage (DS) 8.5, Pentaho 4.2, AIX 6.1, Sun 5.10, Oracle 11.2.0.2

Responsibilities:

Technical review of releases on production systems.
Process improvement idea and drive for automation.
Managing production operation DBA, ETL and Platform team of size 18.
Drive production issues to a resolution by involving cross functional team.
Supporting SAP Replication using Confidential Technology.
All Business Communication.
Ensure business SLA being met for all production data refreshes occurred thrice daily.
Production issue tracking and risk management.

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