SUMMARY:

• Having overall 20+ years of IT experience, which includes 5+ years significant experience in Project Management.
• Accomplished IT project management professional with more than 8 years of success and achievements in exceeding business goals and expectations.
• Specialized expertise in leading IT projects, Application Development, meeting tight deadlines, and proactively identifying the most cost - effective ways to meet project needs and client expectations.
• Effective leader and consensus builder who can manage cross-functional teams as well as external vendors to move projects forward.
• Willing to take on new challenges and lead technical projects that enhance business performance.
• Developed and implemented PMO process.
• Identify collaterals, Prioritize projects and assign resources.
• Present and forecast portfolio cost to leadership.
• 5+ years’ experience in managing people and executing projects in a global multi-cultural matrixed environment, interacting with cross-functional stakeholders, and managing internal (IT & Business) and external (onsite, offshore and 3rd party service providers) teams.
• Led full life-cycle implementations of business modules with on-time delivery and budget of $6.6M.
• Managed day-to-day activities and system support for 40 systems / applications, including staff allocation, workload balancing, resource planning, and project forecasting.
• Experienced in managing projects in multiple business domains including healthcare, banking, financial, annuities, life insurance, securities and manufacturing systems.
• Clarity, Project Interacted with key stakeholders to gather and verify requirements and develop detailed specifications and designs which align to key simplification efforts.
• Experienced in managing risks by developing Risk Mitigation plans, monitoring performance reports, project scope and changes, prioritizing work assignments, identifying budget, utilizing resources, and/or scheduling constraints.
• Agile Methodology (SCRUM & Extreme Programming and Unifies Process).

TECHNICAL SKILLS:

Programming Languages: COBOL, IMS, CICS, JCL, EASYTRIEVE, JAVA,SQL and ABAP

Web Technologies: JAVA, JAVASCRIPT, AND HTML

Scripting Languages: JAVA, JAVASCRIPT, XML, JSP, EJB, J2EE, SRVLETS, WSAD, AND HTML

Mark-up Languages: HTML

Version Control: PANVALET, Endevor

SDLC: Agile, Waterfall

Reports: Business Objects, BEx

Operating System: Windows7,Windows XP, Windows 2003, Linux, MS-DOS, UNIX, and MVS/ESA

PM Tools: MS Project, ITSM, Clarity, Online (PWA), SharePoint, MS Office 365, Remedy, ServiceNow, Confidential ALM, MS Project Server.

Databases: Oracle, SQL Server, DB2, IMS/DB, B-Trive

PROFESSIONAL EXPERIENCE:

Confidential, Troy, MI

Project Manager

Responsibilities:

• Confidential Exchange Failover and Auto BC/ Confidential, Data Center Migration, Wintel Management, DB Planning, Unified comm planning, PWA planning and Portfolio Management.
• Resource planning and create WBS
• Identify and Track Milestones, Deliverables.
• Worked with vendors to identify timelines and deliverables.
• Managed vendors to meet the deadlines and develop quality deliverables, ensure integration and communication across project team and vendors.
• Provide project 4Up status for leadership.
• Drive decisions to ensure the success of projects taking into account timing, risk, functional requirements, and business benefits.

Environnent: MS Project, PWA, SharePoint, Skype for Business. EXCEL, Word

Confidential, Pontiac, MI

Project Manager

Responsibilities:

• Develop QlickView/QlickSense dashboard reports for all Confidential leased severs for Confidential customers to determine peak hour, storage and performance of servers for current and future forecasting.
• Responsibilities:
• Identify scope for project development and infrastructure requirements.
• Estimate the cost, secure approval and Develop project charter.
• Identify fire wall engineer, System admin, ADM, Developers, Testers, BA’s and other resource.
• Structures project communications and Conducts project kickoffs.
• Conducts meetings and Tracks and communicates project progress.
• Measures and evaluates project performance.
• Plans and engages project resources.
• Manages project risks and develops risk mitigation strategies.
• Controls all project activities for scheduling, estimating, forecasting, budgeting, monitoring, analyzing, and reporting costs.
• Manages change and cost control challenges.
• Overall accountability for issue identification, assignment, tracking, resolution, and closure processes.
• Responsible for the development of all project documentation throughout the project life cycle.
• Development of management briefings, reports, and presentations with senior management.
• Overall accountability for project quality and assessment of customer satisfaction.
• Manages customer expectations.
• Has overall responsibility for the implementation of a change management process to capture, evaluate, document, approve, implement, and communicate all project changes.

Environnent: MS Project, Business for Skype, MS Word, MS Excel, SharePoint

Confidential

Project Manager

Responsibilities:

• Managed 1.2 mil program with multiple projects (WIPS, CMMS, GCP, QPIP15, GSCP, WQ, NPPGVc) applying CPMM methodologies with Agile/SCRUM/Iterative.
• Worked with ITO department to create CSS requests and SHC requests.
• Develop project charter, WBS and worked with all stake holders for project charter signoff.
• Managed project schedule, milestones, resources and tasks using MS Project.
• Develop and manage project cost, budget and financial forecast using ITMS, FRT and clarity tools.
• Managed Finance, schedule, Milestone, Forecast, Actuals, Risks, Issues, accrual and BPR Status using clarity.
• L2 Deck Governance presentation to IT Director, CIO in monthly meetings.
• Worked with Business, Finance and Tech team for project cost estimate, AR processing, Forecast SOW and decrease SOW. Used ITMS, PCAM and Clarity tool to track and project status and forecast.
• Managed DORF tool for forecast, S2F2(Shared services) charges, IT Travel, Business expense and EPMO charges.
• Creating FRTs for monthly financial actuals and billed amounts.
• Weekly status meeting with team to coach/guide and encourage for open discussion to identify any roadblock that stops reaching the project target on schedule.

Environment: Clarity, MS Project, SharePoint, MS Office, MS Word, MS EXCEL, Exchange, Skype, LYNC.

Confidential, Detroit, MI

Project Manager

Responsibilities:

• Project: SBC - Health Care reform, is one of the project select health care plan and compare for small business, individuals and Families.
• PBM: Pharmacy Benefits Management System. Processing Local and National claims for all Confidential customers.
• 1099: Issuing 1099 form for all out of state providers.
• Responsibilities:
• Executed Health Care Reform, Summary of benefits and coverage, issuing 1099 to providers and vendor conversion for VISION care.
• Managed all projects with strategic corporate and business process applying combination of methodologies such as Agile/SCRUM/Iterative, Waterfall and RUP.
• Managed the project scope, requirements and deliverables. Document project change requests, lead
• sessions to understand impacts, and prepare options for leadership review.
• Developed project artifacts, such as project plans, metrics, team and stakeholder communications, resource requirements and schedules.
• Managed and monitored Program Governance Risk Assessment and issues.
• Created and managed detailed project plans for all enhancements and programs.
• Interacted and co-ordinate with business customers, vendors, and other IS partners while developing cross functional business solutions and system integration.
• Facilitated sponsor governance sessions to review project change requests. Continue monitor risk and apply mitigation plan.
• Encouraged team to perform P&L test for all project.

Environment: MS Project, SharePoint, MS Office, RUP,MS Visio.

Confidential, Beaverton, OR

Consultant

Responsibilities:

• Led offshore initiative to perform procurement, strategic sourcing, spend analysis, and reporting in a global
• environment resulting in adding value while establishing processes for offshore development, overseeing the
• development, reviewing and approving unit testing while managing QA in the test environment.
• Responsible for the validation of all GxP relevant applications and maintaining the validated state of those applications
• Executed Cost/Benefit Analysis & identified alternatives. Provided initial cost estimate for the project and estimated detail project costs after due diligence completed.
• Aware of and comply with the change management work instruction.
• Skilled in producing project deliverables - scope statements, analysis/functional/design documents, development plan, test strategy, and implementation plan.
• Responsible for appropriate staffing, scheduling, timely problem resolution and communications with executives and consultants.
• Monitored team progress and guide team in right directions. Developed strong team building activities such as team meetings and team lunch.

Confidential

Consultant

Responsibilities:

• Coordinated the system integration test effort between multiple suppliers, identified, touch points, ensured
• communication flow between project leads and delivered end-to-end system integration testing between multiple project components.
• Managed daily activities, issue resolution and communication across project execution teams in order to deliver projects on-time, on-budget, as-requested by customer.
• Identified critical path decisions, makes recommendations and influences program leaders and business process owners to maximize project payback.
• Coordinated the system integration test effort between multiple suppliers, identifying integration touch points, ensuring communication flow between project leads and delivering end-to-end system integration testing between multiple project components; working closely with the QA team.

Confidential

Consultant

Responsibilities:

• Automated the Juice Reporting process to review and validate various planning versions across different planning groups and different fiscal periods.
• Achieved an on time and on budget go live in all projects.
• This improved revenue by 20% for support.
• Created project budgets, plans, and timelines.
• Ensured the assigned technology project is implemented within scope, according to the project budget, and within the project timeline.
• Submit process improvement recommendations and partner with the business to manage business change.
• Responsible for data integrity of the system inventory, as applicable.
• Determined, aligned, prioritized and oversee assigned project resources to ensure appropriate and efficient utilization.
• Support the IT functional and technical system process to ensure that IT technicians make the appropriate interpretations of business specifications and that full business benefit is realized
• Created Business Requirements (BRD) and Software Requirements Specifications (SRS) document.
• Address and resolved issues and conflicts within the project team; escalated to resource managers when necessary.

Confidential, Detroit, MI

Responsibilities:

• Defined and implemented client billing project; used cases for overall planning, governance, and communications; improved the integrated user interface; created new testing methodologies that were used internationally. Managed global issues and problem resolution, managing results between user community and sustain support environment
• Maintain effective working relationships with IT&PE organization, functional owners, peers, and vendors for implementation of IT projects
• Facilitated joint meetings with business client and stakeholders to define scope of the project and clarify requirements.
• Involved in running various Functional Tests, System Tests, Stress Tests, Regression Tests, and Performance Tests and reviewing the test results using SUPERC, FILE-AID.

Confidential

Sr. Programmer/ Analyst

Responsibilities:

• Securitize Confidential assets for EMEA, Americas, North America region and manage the securitization process, improving the selection of receivables, monthly processing of account activities, and the preparation of accounting and investor information.
• Extensively wrote code using COBOL II, DB2 and JCL and performed Unit testing of the change requests using Expeditor
• Responsible for production support for day-to-day business transactions.
• Created tickets for user requests and providing information/solution to business users.
• Analyzed, documented, and presented the impact analysis of the problem to user for system enhancements.
• Conducted Code Review, Tech Review for enhancements for co-workers.
• Defined strategies, processes, and next generation tool suite to maintain and simplify IT&PE system inventory

Confidential

Responsibilities:

• Worked with Confidential Engineering after sales, Karmann Engineering and after sales to build a common Bill of Material process between to felicitate the after sales processes for the Crossfire.

Confidential

Senior Programmer/Analyst

Responsibilities:

• Designed and developed an APS ( Confidential Policy System) for workers compensation insurance.

Confidential

Senior Programmer/Analyst

Responsibilities:

• Designed and developed a file location system and Court/Appointment scheduling, clients such as Indiana State Government.

Confidential

Programmer/Analyst

Responsibilities:

• Analyzed MOPAR operational processing system. ROC - Radcliff Operation Control System - software used to manage the activities and inventory within the four walls of the Confidential Center (PDC).

Confidential

Programmer/Analyst

Responsibilities:

• Converted approximately 250 applications to become Year 2000 compliant.
• This encompassed functions such as checking account, savings account, checkbook maintenance, loan processing, and credit information.