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Teamcenter Implementation/ Project Manager Resume

SUMMARY:

  • Accomplished information technology senior manager offering over fifteen years of demonstrated career success developing and executing operational strategies to promote organizational growth and optimal utilization of emerging technologies.
  • Extensive experience leading operations for Technology, Business Analysis, and Enterprise Resource Planning with full budgetary responsibilities.
  • Experience with competitive bidding for contracted services and outside vendors. Implementation of large scale global ERP (enterprise resource planning) and PLM (product lifecycle management) software solutions.
  • Results oriented professional, recognized for taking on major initiatives, adapting to rapidly changing environments and resolving mission critical issues to ensure bottom line success.

QUALIFICATION HIGHLIGHTS:

  • Executive Leadership and Communications
  • Teamcenter PLM
  • Large software implementation projects
  • Enterprise Resource Planning (AX, Epicor, Global Shop)
  • Team Development, Mentoring and Instruction
  • MEDHOST (HMS) Enterprise
  • M*Modal Fluency Direct
  • Technology Project Management
  • Data Migration
  • Cisco Networking
  • Software Architecture
  • Strategic Corporate Planning
  • Vendor Negotiations and Management
  • Strategic Technology Implementation
  • Disaster Recovery and Planning
  • Cross Organization Collaboration
  • VM Ware Virtualization
  • Data Storage Technologies

PROFESSIONAL EXPERIENCE:

Confidential

Teamcenter Implementation/ Project Manager

Responsibilities:

  • Led development efforts Using Agile methodology as a Scrum Master leading sprint teams.
  • Part of the leadership of a global implementation for Confidential Systems Teamcenter
  • Was the system architect for Confidential systems working directly with SIEMENS system architects.
  • Attended the SIEMENS expert series course for Teamcenter PLM
  • Collaborated with team to document and define global business processes of the organization
  • Defined data migration requirements and strategy in preparation for system migration
  • Defined requirements for data model and system architecture in PLM software
  • Mapped the data management model, including requirements for security, usability, and data structure for the aerospace division
  • Worked with all departments within the global organization to define requirements, establish testing procedures, and training guidelines
  • Reviewed system architecture for ITAR requirements and global stability
  • Assisted with the interface selection process, defining requirements for reporting, data flow, and integration points

Confidential

EHR Implementation Trainer\Consultant

Responsibilities:

  • Testing of functions, and software prior to use by trainees
  • Classroom instruction for providers, nursing, and ancillary staff at facilities to prepare for EHR CPOE implementations
  • Acted as lead trainer to facilitate training schedules with clients and oversee trainers schedules to assure budgetary compliance and coverage for classrooms
  • Proactively engaged Providers directly with workflow and new ordering process
  • Seamlessly guided the link between providers and command center to assist with system enhancements and to improve workflow
  • Subject matter expert and trainer for M*MODAL Fluency Direct transcription entry

Confidential, Lapeer, MI

Senior Information Technology Manager

Responsibilities:

  • Developed a strategic plan for the organizations IT department incorporating new technologies to support the business goals laid out by corporate and division management
  • Parsed data to create and export reports from database for executive management team
  • Provide day - to-day supervision, conduct performance appraisals, and delegate work assignments for IT personnel
  • Created and maintained the department budget
  • Developed and carried out a life cycle plan for all hardware, systems, and software within the company.
  • Participated on all hardware and software evaluations and maintained vendor contracts saving the company money with each negotiation
  • Developed, reviewed, and certified all back-up and disaster recovery procedures and plans

Confidential, Troy, MI

Director of Information Technology

Responsibilities:

  • Managed IT staff and infrastructure to maintain 24/7 high availability datacenter
  • Managed full IT staff including salary review, hiring/firing, performance reviews, and daily activities
  • Negotiated new printer contract saving the company $20,000 annually
  • Planned and coordinated project for a data center move
  • Managed infrastructure for Troy data center, disaster recovery site in Utah, and five call centers in the US and Costa Rica
  • Performed liaison duties between users, operations, and programming personnel in the areas of systems design, modifications and trouble shooting
  • Participated on all hardware and software evaluations and maintained vendor contracts
  • Ensured the consistency and maintainability of existing applications, hardware, and networks by enforcing standards and procedures.

Confidential, Ann Arbor, MI

Information Technology Manager

Responsibilities:

  • Developed a strategic plan for the organizations IT department incorporating new technologies to support the business goals laid out by corporate and division management
  • Created project plan and budget to virtualize data center for reduced costs and department flexibility to better meet business goals and challenges.
  • Oversaw the project for new WAN optimization equipment nationally reducing overhead and annual maintenance costs by $25k over three years.
  • Designed a new distributed fabric network topology to replace end of service core switch in the data center removing a single point of failure and reducing annual maintenance costs by $15k
  • Consolidated and decommissioned data center hardware to realize annual savings in electrical and heating/cooling costs.
  • Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for IT personnel
  • Evaluated and implemented new security software for the organization including anti-virus and malware protection
  • Created and maintained the department budget
  • Reviewed and evaluated new technologies as they emerged and recommended any desirable hardware and software upgrades to meet business objectives
  • Served as the primary contact with outside vendors in the generation of RFPs, bids, contracts, agreements, and other major vendor interactions
  • Maintained support contracts for hardware and software
  • Daily hands-on administration and troubleshooting of relevant IT systems to maintain the integrity and continual operation of the corporate network including the WAN, LAN and GLAN
  • Developed, reviewed, and certified all back-up and disaster recovery procedures and plans

Confidential, Lapeer, MI

Information Technology Manager

Responsibilities:

  • Created and directed a multi-disciplined team in writing the business process and system flows to further streamline the company and fully utilize the new ERP system.
  • Consulted and assist all departments within the company on better business practices using technology to streamline and refine operations.
  • Work with key stakeholders to determine short and long term resource allocation requirements and priorities for hardware and software technology projects.
  • Provide initial and ongoing training and training materials to every employee
  • Designed, deployed, and maintained a virtual server environment.
  • Managed financial aspects of the IT department including purchasing, budgeting, and budget reviews.
  • Saved over ten thousand dollars per year on new printer leases
  • Implemented a new LAN/WAN network to bring eight locations online for data collection and communications
  • Managed the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
  • Created, implemented, and maintained the corporate security procedures, policies, and enforced them.
  • Provided asset management for IT hardware, software, and equipment.
  • Managed IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
  • Using Crystal designer, developed and maintained reports for company ERP system in all departments

Confidential, Ann Arbor, MI

System Administrator

Responsibilities:

  • Planned and executed company-wide Notes client upgrade
  • Planned and executed enterprise roll out of Symantec security suite
  • Successfully negotiated new lease agreements for technical equipment
  • Supervised contractors and vendors to ensure quality of work
  • Designed, upgraded, and installed new switch stack and patch panel
  • Planned upgrade for VOIP phone system
  • Planned and oversaw new Active Directory structure implementation
  • Analyzed managements needs and turned them into technical specifications
  • Developed and implemented a disaster recovery plan for multiple locations
  • Implemented standardized equipment at all locations to improve ROI and ease of technical support
  • Consolidated purchasing systems from multiple sites into single point of contact
  • Developed a disaster recovery plan for multiple sites
  • Implemented user policies and security procedures for my organization
  • Created and delivered technical and business reports and documents
  • Provided day to day support for data center servers and equipment, including preventative maintenance, updates, and backups of up to 20 servers

Confidential, Auburn Hills, MI

Support Analyst

Responsibilities:

  • Assigned and administered group policies, group memberships, and applications through Console One, ZenWorks, and iManager
  • Performed system administration and maintenance for Novell 5.0-6.5 Netware servers
  • Provided Lotus notes 6.5 administration and end user support.
  • Performed password resets and account lockout resets using active directory
  • Assisted with the migration of Comerica bank to new XP image.
  • Administered LDAP authentication issues for web based applications interfacing with Novell eDirectory
  • Administered and supported mainframe interface software
  • Logged and tracked issues using Peregrine Service Center ticket tracking software.
  • Assisted with the setup and administration of Blackberry handheld devices and Blackberry Enterprise Server

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