PROFESSIONAL EXPERIENCE:

Confidential, Lone Tree, CO

Senior Scrum Master

Responsibilities:

• Enterprise - level coach of the Agile process for the organization
• Teach, and coach, the Agile process at the team-level
• Scrum-master for several teams; facilitating their Agile ceremonies
• Assist progression towards self-organization; pointing out areas of command-and-control mindsets
• Facilitate team discussion, decision making, and conflict resolution
• Initiate the use of Scrum-of-Scrums, to ensure that teams are checking in with each other, and following a similar path towards project goals

Confidential, Highlands Ranch, CO

Team Lead - Scrum Masters/Chief Scrum Master

Responsibilities:

• Effectively, the Manager and Chief Scrum Master for the Confidential Scrum Masters
• Responsible for evaluating Scrum Masters, and providing reviews, and merit increases
• Mentor, and coach, Scrum Masters through monitoring of ceremonies, and providing regular feedback
• Coach, and mentor, others in the organization, helping them move towards best practices
• Engage in, and facilitate, Agile Community of Practice sessions (in various capacities); helping attendees find the best solutions to their issues
• Regularly looked upon by management, as a leader and more experienced Agile professional
• Initiated the use of Scrum-of-Scrums, and facilitated various instances of the meeting for several lines-of-business

Confidential, Denver, CO

Agile Process Manager/Chief Scrum-master

Responsibilities:

• Organization lead for the Scrum Masters and Product Owners
• Coach and facilitate, across the organization, the Agile process; ensuring that all teams follow the same basic framework, without stifling creativity that exists amongst each team
• Challenge teams who may fall back into old habits; encouraging them to “stay the course”, with the process
• Assist the rest of the leadership team, in continuing to evaluate the tools used to drive Agile
• Work with the other Scrum Masters to develop, and maintain, proper metric reporting to ensure full transparency to the rest of the organization is consistently attained
• Ensure that there is consistency across all Scrum Teams, in following the Agile process, and act as a sounding board if teams need, or would like, to apply different approaches. This ensures a mechanism is in place if the teams initiate a variance from each other
• Coordinate the definition of done across Scrum Teams
• Act as a point-of-escalation for the other Scrum Masters
• Guide the teams and organization on how to use Agile/Scrum practices and values to meet or exceed stake holder expectations
• Guide the teams to be self-organized
• Assess the Scrum Maturity of the team and organization, and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Remove impediments, or guide the team to remove impediments, by finding the right personnel to remove obstacles
• Facilitate team discussion, decision making, and conflict resolution
• Assist with internal and external communication, improve transparency, and provide information radiators
• Coach the Team and Product Owner to ensure the product backlog is groomed to satisfy the team agreements, using either TFS or Jira
• Mentor the team, and lead by example, by utilizing servant-leader principles

Confidential, Englewood, CO

Scrum-master/QA Lead

Responsibilities:

• CSM-certified Scrum-master, by Scrum Alliance
• Achieved Schwab-centric Scrum-master certification
• Certified Software Test Engineer ( Confidential ), from the Quality Assurance Institute
• Organize and facilitate scrum ceremonies, such as: Daily scrum, sprint planning, backlog grooming, retrospectives, and sprint demos
• Assist in creating, and organizing project User Stories, using TFS
• Act as go-between between management, project management, and a scrum team of 10 members
• Encourage, and coach, team members to be self-empowered
• Act as “team psychologist”, working with individuals on “triangulating” and encourage them to meet conflicts and issues, head on
• Consistently able to take the team from difficult, or conflicting, situations to a more harmonious and synergistic place, thereby helping the team continue to move forward (“Storming”, to “Norming”, to “Performing”)
• Responsible for communicating ongoing status, ideas, and “pulse” of the team to executive-level leadership
• Assisted in mentoring a team starting the Agile process, from the ground, up
• Consistently recognized as a top performer on team, and individuals approach when requiring assistance, or advice
• Team lead for QA activities, and manage a test team of four
• Create test plans and provide direction for QA team
• Received Schwab’s Excellence In Business award

Confidential, Centennial, CO

QA Test Engineer

Responsibilities:

• Take part in test planning, design, and execution for security software products ranging from vulnerability detection products to compliance monitoring software
• Responsible for working with business and technical staff in assisting with planning, executing, and documenting test plans
• Work with technical and business resources to understand requirements for assigned projects
• Perform functional, integration, and acceptance/workflow testing
• Develop, maintain and execute detailed Test Cases
• Analyze test results to determine if requirements have been met
• Conduct peer reviews of test plans and test cases for QA team members

Confidential, Greenwood Village, CO

QA Engineer

Responsibilities:

• Perform System and Integration Testing on Confidential ’s Transcript Management software that performs tasks such as signing legal transcripts electronically and providing a secure Mailbox for transferring transcripts back and forth between the user and freelance reporters
• Perform System and Integration Testing on Confidential ’s LiveNote application. LiveNote enables a user to organize, view, search and annotate transcripts both in real time, or at any time after the transcript has been created. A user may also view exhibits and video files synchronized with the transcript
• Compile and write test plans and test cases for Installation and Core Test documents for a team of five QA Engineers
• Assist research and evaluation of test tools and methodologies
• Review and provide input on the accuracy and clarity of user documentation
• Provide input to development on document inspections, design reviews, integration test plans, and engineering validation test plans
• Assist in estimating resource requirements, defining efforts, and delegating tasks
• Assist in conducting interviews for prospective team members

Confidential, Colorado Springs, CO

Technical Tester

Responsibilities:

• Develop Test Plans and Test Cases, utilizing Mercury’s Test Director/Quality Center, for Client/Server, Mainframe, and Java based Development projects on Windows and IBM Based Platforms
• Was the point on data mining for test scenarios using QMF/SQL
• Performed End-to-End Interface Testing of Verizon’s many systems that feed in to and out of their Network Provisioning System (Netpro)

Confidential, Colorado Springs, CO

Quality Assurance Analyst

Responsibilities:

• Develop Test Plans and Test Cases for projects on Client/Server, Mainframe, .Net, and Java based Development on Unix and Windows Based Platforms
• Developed and manage formalized Requirements Gathering/Project Management process and documentation that is utilized department-wide
• Gather requirements for, and manage new development projects
• Organize and Lead Focus Groups to help define business solutions in support of new products and enhancements
• Re-wrote and refined technical documentation on company Trouble Management System that is utilized company-wide

Confidential, Denver, CO

SQM Consultant

• Perform Date Analysis and develop test cases, in preparation for testing
• Develop Automated Test Scripts by utilizing QARun
• Manipulating JCL streams to test report data for Y2K readiness
• Utilize File-Aid and Data-Ager products to analyze and age data
• Attained nationally recognized Confidential certification
• Compile reports and documentation by utilizing MS Word, Excel, and Test Director

Confidential, Colorado Springs, CO

Business/QA Analyst

Responsibilities:

• Gather Requirements for Confidential ’s Client Server/Mainframe Provisioning system
• Interface with multiple customer and sponsor groups to help define business solutions in support of new products and enhancements
• Develop business and systems process models through interaction with customer groups and development teams
• Team Lead for Quarterly Test Release. Coordinate efforts of other team members, communicate and coordinate the efforts of external test groupsformulate test plans. Communicate issues to developers and management
• Test software on both Client Server and Mainframe Platforms in a COBOL/DB2 environment
• Compile reports and documentation by utilizing MS Word, MS Excel, and MS Access
• Query for pertinent data by utilizing QMF/SQL
• Responsible for the maintenance of Confidential ’s nationwide Circuit Order Management System (COMS), which resides in an ADABAS environment
• Perform Defect Analysis in the Production environment and Datafix problem issues to solution
• Monitor the CICS transactions responsible for the interface between the Circuit Order Management System and Confidential ’s nationwide Network Provisioning System (Netpro) using IBM’s Omegamon application
• Responsible for coding and executing Natural programs to assist in cleaning the database
• Assist in testing software maintenance fixes
• Act as a go-between for all Circuit Order Management System and Network Provisioning System logistical and system issues
• Perform Manager’s duties in the event of absence
• Responsible for coding and executing QMF/SQL programs to analyze and correct data discrepancies in a COBOL/DB2 environment
• Analyze, and work to solution, issues pertaining to various Confidential systems such as the Network Provisioning System, the MUX Engineering System, and the Trouble Management System in a helpdesk atmosphere
• Query for pertinent data and make database changes by utilizing QMF/SQL and File-Aid